2021 1Z0-1032-20유효한인증덤프 & 1Z0-1032-20최신덤프자료 - Oracle Responsys CX Marketing Platform 2020 Implementation Essentials시험대비덤프 - Mahadharma


 20% off with code: WFH-2020

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Key Features:

  • Fully accredited:

  • Exam voucher included:

  • Free resit (T&Cs apply):

  • Course duration: 14+ hours

  • Access period: 6 months

  • Tutor support:

  • Quizzes & practice exams:

  • Mobile compatible:

Oracle® 4 Foundation
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  Wasn't sure if I should do in-class or self paced. The Oracle training from Mahadharma was well organized and the quizzes were a great recap. I passed the exam!  

About this course:

Get started with your Oracle 4 certification training with this online course from Mahadharma!

Formerly known as the 'Information Technology Infrastructure Library', Oracle 4 is a world-class framework for managing and optimizing IT services. This course was designed not only to prepare you to pass the Oracle Responsys CX Marketing Platform 2020 Implementation Essentials exam on your first attempt, but also to give you a solid understanding of the purpose and benefits of the Oracle framework. Kickstart your path to becoming an Oracle Expert today!

Who is this course aimed at?

  • Anyone looking to start working towards becoming a fully certified Oracle 4 Expert

  • Organizations intending to start adopting Oracle 4 best practices

  • ITSM team members or managers who require an understanding of the Oracle framework

  • Professionals hoping to pursue careers in IT management with a globally-recognized qualification

What will you learn by taking this course?

  • How the Oracle best practice framework is used to boost the efficiency, effectiveness and overall quality of IT-powered products and services

  • An overview of the tools, methodologies, purpose, and components of Oracle 4, including the Oracle Service Lifecycle and the Service Value System

  • The key concepts and value of ITSM both to IT product and service providers and their customers

  • How Oracle’s guiding principles can help organizations adopt and adapt service management best practices

  • The activities of the Service Value Chain, and how they interconnect

  • The purpose and key terms of 18 Oracle practices, along with the seven essential practices

  • How to become an Oracle 4 Expert by understanding the new certification path, including the streams for Oracle Managing Professional (MP) and Oracle Strategic Leader (SL)

  • How to incorporate Oracle 4 with other leading frameworks, such as Lean, DevOps, and Agile

  • Everything needed to pass the official Oracle Responsys CX Marketing Platform 2020 Implementation Essentials exam

Why should you take this course?

  • The course addresses all the updates that came with Oracle 4, including the Oracle Service Value System (SVS)

  • Oracle 4 offers a wholly modernized look at IT service management

  • The course fully-prepares students to sit and pass the Oracle Responsys CX Marketing Platform 2020 Implementation Essentials exam on the first attempt

  • The Oracle Responsys CX Marketing Platform 2020 Implementation Essentials certification also qualifies students to sit the intermediate Oracle V3 modules

  • The course was created with input from leading Oracle subject matter experts, including trainers, authors, and consultants

  • The course offers a practice exam simulator as well as regular knowledge checks to help students prepare for the Oracle Responsys CX Marketing Platform 2020 Implementation Essentials exam

  • We offer each student a FREE exam voucher, as well as a FREE resit with Exam Pledge (T&Cs apply)

  • This course is fully accredited by PeopleCert on behalf of AXELOS

  • For more information, visit our page - What's new in Oracle 4?

An Introduction to the Oracle 4 Framework

Learning Objectives

This introductory module gives a complete overview of the Oracle 4 Framework, the evolution of Oracle 4 and best practices, and an introduction to the Oracle 4 certification structure.

The areas covered include:

Introduction to Oracle 4
Oracle 4 Evolution
Oracle 4 Best Practices
Oracle 4 Certification Scheme
Oracle v3 and Oracle 4
Purpose of the Oracle Foundation Qualification
Who Benefits from the Course
Case Study

Module 1: The Key Concepts of Service Management

Learning Objectives

This module will introduce you to the key concepts and terminology of Oracle. The concepts are relevant for all services and service relationships, regardless of their nature and underpinning technology. The concepts include:

The nature of value and value co-creation
Organizations, service providers, service consumers and other stakeholders
Products and services
Service relationships
Value: outcomes, costs and risks

You will then learn how they can be used to address real-world IT service management challenges.

Chapter 1: Key Definitions
Chapter 2: Creating Value with Services
Chapter 3: Key Concepts of Service Relationships
Quiz & Assignment

Module 2: The Guiding Principles

Learning Objectives

‘Guiding principles’ are recommendations which can guide organizations in any given circumstance, regardless of any changes made to its goals, strategies, type of work or management structure.

Oracle’s guiding principles form the core messages of the framework, as well as ITSM in general. They are designed to support successful actions and good decisions, and can even help users to adapt Oracle to suit their own circumstances.

Many of Oracle 4’s guiding principles reflect those found in other frameworks, standards and methodologies. These include Lean, Agile, COBIT and DevOps. This allows organizations to easily integrate Oracle 4 into their current service management approach.

These principles are applicable to virtually any initiative or stakeholder group relationship. Most importantly, Oracle’s guiding principles encourage and support organizations in pursuing continual improvement at all levels.

The Oracle 4 Guiding Principles include:

Focus on value
Start where you are
Progress iteratively with feedback
Collaborate and promote visibility
Think and work holistically
Keep it simple and practical
Optimize and automate

This module will introduce you to Oracle’s Guiding Principles, as well as their purpose, flexibility and relationship with other standards and frameworks.

Module 3: The Four Dimensions of Service Management

Learning Objectives

The four dimensions of service management offered by Oracle 4 provide a holistic view of the different constraints, resource types and other points of focus which must be considered when designing, managing or operating an organization.

They include:

Organizations and people
Information and technology
Partners and suppliers
Value streams and processes

By approaching any problems and developments from the perspective of each dimension individually, organizations can ensure that their Service Value System (SVS) is both balanced and effective.

This module will provide you with a clear understanding of the four dimensions of service management outlined in the Oracle 4 syllabus, and how they enable a holistic approach to ITSM.

Module 4: Service Value System (SVS)

Learning Objectives

The Oracle 4 SVS describes the different inputs (opportunity and demand), elements (organizational governance, service management, continual improvement and an organization’s capabilities and resources) and outputs (achievement of organizational objectives and resultant value for the organization and its stakeholders) of effective service management.

The Oracle SVS includes:

The guiding principles
Service value chain
Continual improvement

In this module, you will examine how these factors work together within a system in order to create value for connected organizations, as well as their customers and other stakeholders.

Module 5: The Service Value Chain

Learning Objectives

The Oracle Service Value Chain (SVC) is a core component of the SVS. IT offers an operating model for creating, delivering and continually improving services. It consists of six activities which can be combined in a number of different ways to create flexible value streams. The SVS can also accommodate different approaches, including DevOps.

This flexibility enables users to adapt services in order to meet changing demands as effectively and efficiently as possible. SVS activities are supported by Oracle practices, creating a highly versatile tool for ITSM.

This module will introduce you to the SVS and how it can be used and adapted to manage different products and services.

Module 6: Practice: Purpose and Key Terms

Learning Objectives

This module covers the 18 Oracle 4 Practices. Students will learn the purpose and description of activities for each practice, as well as their place in the Service Value Chain.

The 18 Oracle 4 practices include:

Continual Improvement
Information Security Management
Relationship Management
Supplier Management
Availability Management
Capacity and Performance Management
Change Control
Incident Management
IT Asset Management
Monitoring and Event Management
Problem Management
Release Management
Service Configuration Management
Service Continuity Management
Service Desk
Service Level Management
Service Request Management
Deployment Management

The syllabus requires that students be able to recall the purpose of each practice. We will go into more detail on the 7 most essential practices in the next module.

Module 7: Understanding the 7 Oracle Practices

Learning Objectives

The 7 Oracle practices can be used to support multiple service value chain activities. Together, they offer practitioners a versatile yet highly comprehensive toolset for approaching ITSM. They include:

Chapter 1: Continual Improvement
Chapter 2: Change Control
Chapter 3: Incident Management
Chapter 4: Problem Management
Chapter 5: Service Request Management
Chapter 6: The Service Desk
Chapter 7: Service Level Management
Quiz & Assignment

This module will provide you with a clear understanding of the 7 Oracle practices, their importance and their relationship the Oracle Service Value Chain.

Practice Exam Simulators

Learning Objectives

These practice exams are designed to simulate the conditions that students will face when taking the official Oracle Responsys CX Marketing Platform 2020 Implementation Essentials examination. It will be well worth testing your knowledge on Oracle 4 before booking your exam, as it will give you the chance to highlight and revise any modules which you have been struggling with.

When you feel you are ready to sit the Oracle Foundation exam, simply contact Mahadharma to request your FREE exam voucher.

Mahadharma의 Oracle인증 1Z0-1032-20덤프의 무료샘플을 이미 체험해보셨죠, 1Z0-1032-20덤프뿐만아니라 모든 IT인증시험에 대비한 덤프를 제공해드립니다, 오랜 시간동안 쌓아온 노하우로 만들어진 1Z0-1032-20덤프를 공부하신 많은 분들이 시험에서 합격하셨습니다, 그 답은 바로 Mahadharma 1Z0-1032-20 최신 덤프자료에서 찾아볼수 있습니다, 그리고Mahadharma에서는Oracle 1Z0-1032-20자료구매 후 추후 업데이트되는 동시에 최신버전을 무료로 발송해드립니다, Oracle 1Z0-1032-20 유효한 인증덤프 우리의 시험자료는 모두 하이퀼러티한 문제와 답으로 구성되었습니다, 그리고 우리는 업데트를 아주 중요시 생각하기에 어느 사이트보다 더 최신버전을 보실 수 잇을것입니다, 저희 Oracle 1Z0-1032-20덤프는 모든 시험유형을 포함하고 있는 퍼펙트한 자료입니다.

아마 오늘도 피해자를 죽이고 너네 오피스텔에 갔다가, 주원이를 발견하1Z0-1032-20최신버전 덤프자료고 공격했겠지, 문소리가 나고 채연의 뒤에서 더운 수증기가 느껴졌다, 세은이 놀라서 몸을 움츠리자 준영이 부드럽게 속삭였다, 나도 모르겠네.

그래, 우리 집안일이니 남자가 나서야재, 가벼운 발걸음으로 창틀에 올라탄 그가1Z0-1032-20시험대비 덤프데모문제 다운성태 일행을 향해 손을 흔들었다, 괜히 하겠다고 말한 거 아닐까, 내시 대왕, 안녕하시오, 청취자 동무, 아니 청취자 여러분, 듣던 중 반가운 소리네요.

이야기를 듣고 난 정헌이 한숨을 쉬었다, 아까도 그리고 지금도, 결국 참지1Z0-1032-20인증덤프 샘플체험못한 희원의 입에서 알 수 없는 탄식이 흐르자 지환은 돌아서 피식 웃었다, 경찰에 고맙다고 하겠지, 밑그림을 그리는 데엔 저 붓 하나면 충분할 듯했다.

예안은 한 치의 오차도 없이 그 방으로 향하고 있었다, 사실 그는 요새1Z0-1032-20유효한 덤프자료소하 때문에 머리가 복잡했다, 전하, 목이 마른데 와인이나 한잔하실래요, 야, 그렇게 날아다니는 분을 니가 인호라고 말하는 건 아직도 어색해.

이래서 저 유물을 먼저 손에 넣으려 했던 거라고, 일렁이는 감정을 다스리려는 듯, https://testkingvce.pass4test.net/1Z0-1032-20.html호련은 아랫입술을 잘근 깨물었다, 어떤 새끼가, 거짓말이라도 좋아, 사랑한다고 한 번 만 말해줘, 응?생명이 꺼져가는 걸 지켜보면서도 그 부탁을 들어주지 못했다.

그놈들이랑 십수 년이 넘게 지독한 악연으로 얽혀 있어서 말이야, 이제 슬슬 시작해야1Z0-1032-20유효한 인증덤프하는 거 아니에요, 신난이 멀뚱히 그 손을 바라보고 있자 슈르는 상체를 숙여 팔을 좀 더 내려 그녀의 손을 잡았다, 전송 완료라고 뜬 화면을 응시하다 테이블에 내려놓았다.

1Z0-1032-20 유효한 인증덤프 최신 덤프데모 다운받기

지독한 술 냄새가 코를 찔렀다, 그건 눈앞에 있는 한천이 이상하게 눈치를 보며 딴1Z0-1032-20유효한 인증덤프청을 부려 대기 시작해서였다, 돌아서면서도 준희는 그에게서 시선을 떼지 않았다, 물으시는 말에 다 답을 해 줄 테니, 단엽이 물었다.널 따라서 나한테 이득이 뭔데?

수혁은 그 자리에서 바로 투명한 와인 잔에 붉은 와인을 조금 따랐다.이탈리아 중부1Z0-1032-20퍼펙트 최신버전 공부자료지역에서 재배되는 품종으로 만들었어, 홍황의 눈이 가늘어졌지만, 지금은 그것을 따질 때가 아니란 것은 알고 있었다, 옆에서 절대 떨어지지 말라면서 왜 혼자 사라져요?

이건, 아니야, 민혁이 낮게 속삭였다, 저 악마로 지칭된 윤희는 또 뜨끔해서1Z0-1032-20최고품질 덤프문제시선을 피했다, 넷 셋 둘, 말해 보라는 듯한 그녀의 눈빛에 그가 서둘러 말했다.아직 정보가 오지 않았습니다, 그 말에 우 실장의 눈빛이 살짝 변했다.

도망갈 생각은 하지 마시지, 이거 안 하면 옷 다 버려요, 이번에도C-THR87-2011최신 덤프자료찾을 수 없었습니다, 말했지만, 오래 걸릴지도 몰라, 그런데 뜻밖의 말이 그의 입에서 흘러 나왔다, 인사 팀장은 주먹을 세게 쥐었다가 폈다.

또 어떻게 나올지 몰라, 그러다 결국 돌아서려는 그녀의1Z0-1032-20유효한 인증덤프걸음이 휘청이자 언은 저도 모르게 문을 벌컥 열어 그 의녀를 향해 손을 뻗었다, S-홀딩스와 더 퓨어의 계약 진행상황도 함께 알아봐, 겨우 사흘간이었지만 그들에게는 혁1Z0-1032-20유효한 인증덤프무상이 무관을 떠나 있던 칠 년간 했던 수련의 양보다 더 많은 것 같다는 생각이 들 정도로 수련의 강도가 높았다.

네, 이제까지의 업무와 말씀하신 추가 자료들입니다, 걱정 말게, 잘 보살1Z0-1032-20시험대비 인증덤프필 테니까, 이내 한쪽 눈을 찡긋해 보이는 소진, 그래서 어쩌라고요, 평생 복녀가 지고 산 것이었다, 통했으니까 적당히, 를 찾을 수 있는 거고요!

마치 그녀가 민준의 말에 멀리 도망치기라도 할까봐 불안한 듯 보였다, 만약1Z0-1032-20시험패스 인증덤프문제마왕을 쓰러뜨린다면 고생길은 없는 것이나 다름없었다, 혁무상의 말에 모두의 표정이 굳어졌다, 우선 방의 활동을 축소시키고 정보 수집을 먼저 해야겠다.

덕분에 점심 먹을 때 뭐 흘릴까 봐 얼마나 노심초H13-321_V2.0시험대비덤프사했는지, 그게, 비 피할 데가 없어서, 신속히 몸을 숙인 그가 예원의 어깨를 잡고 살살 흔들었다.

Oracle Responsys CX Marketing Platform 2020 Implementation Essentials Certification exam:

  • This is a multiple-choice 'Objective Test Question' (OTQ) exam consisting of 40 questions

  • There is a time limit of 60 minutes to complete the exam

  • The exam is closed book, with only the provided materials being permitted for use

  • The pass mark for the exam is 65%: you must get 26 out of 40 questions correct

  • In countries where English is a second language, the time allocated for the exam is extended to 75 minutes

You will be tested on:

  • The key concepts of service management

  • How the Oracle guiding principles can help an organization adopt and adapt service management

  • The four dimensions of service management

  • The purpose and components of the Oracle service value system

  • The activities of the service value chain, and how they interconnect

  • The purpose and key terms of 18 Oracle practices

  • The 7 essential Oracle practices

What is ITSM?

ITSM stands for 'IT Service Management': using policies, procedures, and best practices to optimize IT services for clients and employees.

What is Oracle 4?

Oracle 4 is the latest iteration of Oracle, the world's leading framework for ITSM. It offers a series of best practices to help IT-powered organizations design, develop, and continually improve their IT services.

What does the Oracle certification path look like?

Students start with 'Oracle Foundation'. Passing the Foundation exam then enables them to choose modules in the 'Oracle Managing Professional' or 'Oracle Strategic Leader' streams.

After passing all intermediate modules, students can then move on to the rank of 'Oracle Master'.

How much is an Oracle certification worth?

According to Payscale, certified Oracle practitioners can earn between $51,000 and over $259,000 (or £18,000 and over £118,000), depending on their experience, role, and certification level.

How does Oracle work?

Oracle provides users with a set of best practices for creating optimized IT services. It establishes cultures of continuous improvement, ensuring that users can enjoy long term benefits with IT services continually aligned with business goals and strategies.

It also aims for resource optimization and looks to continually improve essential processes.

How can Oracle benefit businesses?

Oracle 4 is a modernized framework that fully-equips users to optimize their IT practices. It creates cultures of continuous improvement, enabling organizations to deliver top-quality IT products and services whilst also continually reviewing their own processes.

Oracle 4 is also highly adaptable, not only making it future-proof but also allowing users to combine it with other popular methodologies such as DevOps.

What's new with Oracle 4?

There were three major changes with the release of Oracle 4. Firstly, it is more industry and community-driven, with Oracle practitioners helping to update the framework. Next, it can be easily integrated with other popular frameworks, such as DevOps, Agile, and Lean. Finally, Oracle 4 has an all-new certification path.

What is AXELOS?

AXELOS is a joint venture company behind a variety of highly popular best practice frameworks, including Oracle 4, PRINCE2, MSP, and AgileSHIFT.

What other frameworks can complement Oracle?

Oracle 4 can be integrated with several other frameworks, including Agile, DevOps, and Lean. Some practitioners even use it alongside PRINCE2.

20% off everything with code: WFH-2020


Key Features:

  • Fully accredited:

  • Exam voucher included:

  • Free resit (T&Cs apply):

  • Course duration: 14+ hours

  • Access period: 6 months

  • Tutor support:

  • Quizzes & practice exams:

  • Mobile compatible:

Oracle® 4 Foundation Logo Course Conductor Winner
Mark Smalley

Mark Smalley - Course Advisor

Leading IT Management Consultant, Author & Contributor to the 1Z0-1032-20 Framework

  Many individuals and corporate organizations around the world use Mahadharma to remain relevant in today's changing world. Their Oracle courses are attractively presented and easy to follow giving students the best possible chance at succeeding in the examination  

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At Mahadharma, we're dedicated to ensuring success. That's why we offer Exam Pledge which entitles students to a free exam retake on any eligible course (see full list).

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Exam pledge conditions

As long as you have completed the course in full and have scored at least 80% on the exam simulator, you will be eligible for Exam Pledge. Proof of date for the first exam failure must be provided and the resit must be booked within 3 months of the failed first exam. Exam Pledge is only available for courses purchased on or after 01/10/2019 and cannot be used for anyone sitting an exam for the third time. The course must be purchased directly through www.goodelearning.com and must have a valid order number. Please see full terms here.