Oracle 1Z0-997-20시험대비덤프공부문제 & 1Z0-997-20퍼펙트덤프최신자료 - 1Z0-997-20시험덤프샘플 - Mahadharma

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Key Features:

  • Fully accredited:

  • Exam voucher included:

  • Free resit (T&Cs apply):

  • Course duration: 14+ hours

  • Access period: 6 months

  • Tutor support:

  • Quizzes & practice exams:

  • Mobile compatible:

Oracle® 4 Foundation
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  Wasn't sure if I should do in-class or self paced. The Oracle training from Mahadharma was well organized and the quizzes were a great recap. I passed the exam!  

About this course:

Get started with your Oracle 4 certification training with this online course from Mahadharma!

Formerly known as the 'Information Technology Infrastructure Library', Oracle 4 is a world-class framework for managing and optimizing IT services. This course was designed not only to prepare you to pass the Oracle Cloud Infrastructure 2020 Architect Professional exam on your first attempt, but also to give you a solid understanding of the purpose and benefits of the Oracle framework. Kickstart your path to becoming an Oracle Expert today!

Who is this course aimed at?

  • Anyone looking to start working towards becoming a fully certified Oracle 4 Expert

  • Organizations intending to start adopting Oracle 4 best practices

  • ITSM team members or managers who require an understanding of the Oracle framework

  • Professionals hoping to pursue careers in IT management with a globally-recognized qualification

What will you learn by taking this course?

  • How the Oracle best practice framework is used to boost the efficiency, effectiveness and overall quality of IT-powered products and services

  • An overview of the tools, methodologies, purpose, and components of Oracle 4, including the Oracle Service Lifecycle and the Service Value System

  • The key concepts and value of ITSM both to IT product and service providers and their customers

  • How Oracle’s guiding principles can help organizations adopt and adapt service management best practices

  • The activities of the Service Value Chain, and how they interconnect

  • The purpose and key terms of 18 Oracle practices, along with the seven essential practices

  • How to become an Oracle 4 Expert by understanding the new certification path, including the streams for Oracle Managing Professional (MP) and Oracle Strategic Leader (SL)

  • How to incorporate Oracle 4 with other leading frameworks, such as Lean, DevOps, and Agile

  • Everything needed to pass the official Oracle Cloud Infrastructure 2020 Architect Professional exam

Why should you take this course?

  • The course addresses all the updates that came with Oracle 4, including the Oracle Service Value System (SVS)

  • Oracle 4 offers a wholly modernized look at IT service management

  • The course fully-prepares students to sit and pass the Oracle Cloud Infrastructure 2020 Architect Professional exam on the first attempt

  • The Oracle Cloud Infrastructure 2020 Architect Professional certification also qualifies students to sit the intermediate Oracle V3 modules

  • The course was created with input from leading Oracle subject matter experts, including trainers, authors, and consultants

  • The course offers a practice exam simulator as well as regular knowledge checks to help students prepare for the Oracle Cloud Infrastructure 2020 Architect Professional exam

  • We offer each student a FREE exam voucher, as well as a FREE resit with Exam Pledge (T&Cs apply)

  • This course is fully accredited by PeopleCert on behalf of AXELOS

  • For more information, visit our page - What's new in Oracle 4?

An Introduction to the Oracle 4 Framework

Learning Objectives

This introductory module gives a complete overview of the Oracle 4 Framework, the evolution of Oracle 4 and best practices, and an introduction to the Oracle 4 certification structure.

The areas covered include:

Introduction to Oracle 4
Oracle 4 Evolution
Oracle 4 Best Practices
Oracle 4 Certification Scheme
Oracle v3 and Oracle 4
Purpose of the Oracle Foundation Qualification
Who Benefits from the Course
Case Study

Module 1: The Key Concepts of Service Management

Learning Objectives

This module will introduce you to the key concepts and terminology of Oracle. The concepts are relevant for all services and service relationships, regardless of their nature and underpinning technology. The concepts include:

The nature of value and value co-creation
Organizations, service providers, service consumers and other stakeholders
Products and services
Service relationships
Value: outcomes, costs and risks

You will then learn how they can be used to address real-world IT service management challenges.

Chapter 1: Key Definitions
Chapter 2: Creating Value with Services
Chapter 3: Key Concepts of Service Relationships
Quiz & Assignment

Module 2: The Guiding Principles

Learning Objectives

‘Guiding principles’ are recommendations which can guide organizations in any given circumstance, regardless of any changes made to its goals, strategies, type of work or management structure.

Oracle’s guiding principles form the core messages of the framework, as well as ITSM in general. They are designed to support successful actions and good decisions, and can even help users to adapt Oracle to suit their own circumstances.

Many of Oracle 4’s guiding principles reflect those found in other frameworks, standards and methodologies. These include Lean, Agile, COBIT and DevOps. This allows organizations to easily integrate Oracle 4 into their current service management approach.

These principles are applicable to virtually any initiative or stakeholder group relationship. Most importantly, Oracle’s guiding principles encourage and support organizations in pursuing continual improvement at all levels.

The Oracle 4 Guiding Principles include:

Focus on value
Start where you are
Progress iteratively with feedback
Collaborate and promote visibility
Think and work holistically
Keep it simple and practical
Optimize and automate

This module will introduce you to Oracle’s Guiding Principles, as well as their purpose, flexibility and relationship with other standards and frameworks.

Module 3: The Four Dimensions of Service Management

Learning Objectives

The four dimensions of service management offered by Oracle 4 provide a holistic view of the different constraints, resource types and other points of focus which must be considered when designing, managing or operating an organization.

They include:

Organizations and people
Information and technology
Partners and suppliers
Value streams and processes

By approaching any problems and developments from the perspective of each dimension individually, organizations can ensure that their Service Value System (SVS) is both balanced and effective.

This module will provide you with a clear understanding of the four dimensions of service management outlined in the Oracle 4 syllabus, and how they enable a holistic approach to ITSM.

Module 4: Service Value System (SVS)

Learning Objectives

The Oracle 4 SVS describes the different inputs (opportunity and demand), elements (organizational governance, service management, continual improvement and an organization’s capabilities and resources) and outputs (achievement of organizational objectives and resultant value for the organization and its stakeholders) of effective service management.

The Oracle SVS includes:

The guiding principles
Service value chain
Continual improvement

In this module, you will examine how these factors work together within a system in order to create value for connected organizations, as well as their customers and other stakeholders.

Module 5: The Service Value Chain

Learning Objectives

The Oracle Service Value Chain (SVC) is a core component of the SVS. IT offers an operating model for creating, delivering and continually improving services. It consists of six activities which can be combined in a number of different ways to create flexible value streams. The SVS can also accommodate different approaches, including DevOps.

This flexibility enables users to adapt services in order to meet changing demands as effectively and efficiently as possible. SVS activities are supported by Oracle practices, creating a highly versatile tool for ITSM.

This module will introduce you to the SVS and how it can be used and adapted to manage different products and services.

Module 6: Practice: Purpose and Key Terms

Learning Objectives

This module covers the 18 Oracle 4 Practices. Students will learn the purpose and description of activities for each practice, as well as their place in the Service Value Chain.

The 18 Oracle 4 practices include:

Continual Improvement
Information Security Management
Relationship Management
Supplier Management
Availability Management
Capacity and Performance Management
Change Control
Incident Management
IT Asset Management
Monitoring and Event Management
Problem Management
Release Management
Service Configuration Management
Service Continuity Management
Service Desk
Service Level Management
Service Request Management
Deployment Management

The syllabus requires that students be able to recall the purpose of each practice. We will go into more detail on the 7 most essential practices in the next module.

Module 7: Understanding the 7 Oracle Practices

Learning Objectives

The 7 Oracle practices can be used to support multiple service value chain activities. Together, they offer practitioners a versatile yet highly comprehensive toolset for approaching ITSM. They include:

Chapter 1: Continual Improvement
Chapter 2: Change Control
Chapter 3: Incident Management
Chapter 4: Problem Management
Chapter 5: Service Request Management
Chapter 6: The Service Desk
Chapter 7: Service Level Management
Quiz & Assignment

This module will provide you with a clear understanding of the 7 Oracle practices, their importance and their relationship the Oracle Service Value Chain.

Practice Exam Simulators

Learning Objectives

These practice exams are designed to simulate the conditions that students will face when taking the official Oracle Cloud Infrastructure 2020 Architect Professional examination. It will be well worth testing your knowledge on Oracle 4 before booking your exam, as it will give you the chance to highlight and revise any modules which you have been struggling with.

When you feel you are ready to sit the Oracle Foundation exam, simply contact Mahadharma to request your FREE exam voucher.

Oracle 1Z0-997-20 시험대비 덤프공부문제 IT인증시험덤프자료를 제공해드리는 사이트는 너무나도 많습니다, Mahadharma의Oracle 1Z0-997-20덤프가 고객님께서 가장 찾고싶은 자료인것을 믿어의심치 않습니다, 1Z0-997-20 인기시험덤프만 공부하시면 시험패스의 높은 산을 넘을수 있습니다, Oracle국제자격증 1Z0-997-20시험덤프는 1Z0-997-20실제시험 문제의 변화를 기반으로 하여 수시로 체크하고 업데이트 하도록 하고 있습니다, Oracle 1Z0-997-20인증시험패스에는 많은 방법이 있습니다, Oracle 1Z0-997-20 시험대비 덤프공부문제 그러면 저희한테 신뢰가 갈 것이며 또 망설임 없이 선택하게 될 것입니다.

청바지에 롱 코트 하나 입었을 뿐인데 런웨이를 걷는 모델 같았다, 훈훈1Z0-997-20퍼펙트 인증덤프한 공기에 이혜는 배시시 웃었다, 자, 앞으로 전진, 자, 눈을 감아라, 그 사람, 나 못 떠나요, 미안하지만 오늘은 이만 들어가 봐야 해.

천무진은 곧바로 천룡비공 일점의 초식을 펼쳤다, 애초에 문을 잠글 필요가 없기 때문이었다, 시차 적1Z0-997-20합격보장 가능 시험응에 실패 했나보네, 이 무슨 해괴하고 갑작스런 어택이란 말인가, 너의 주인님 말이야, 기루에 오면 술값은 안 받을 테니 꼭 오라는 서찰을 보낸 기녀도 있었지만, 혁무상은 술을 별로 즐기지 않았다.

움직이던 입술이 얼어붙은 것처럼 그대로 굳었다, 다정한 오라비이나 그녀를 아껴주려고만 할 뿐 유약한 세원이나 시종일관 거칠고 안하무인에 가까운 세장과는 너무 달랐다, 에스페라드에게 간절한 건 지금 하나뿐이었다.

감회가 새롭다라, 그 제안을 받아들일 생각이, 대미마마께옵서 궁가의1Z0-997-20퍼펙트 덤프 최신문제재산을 창천군 나으리께 넘긴다는 서찰을 보내오셨습죠, 한참 동안 놀이기구를 섭렵한 후에 둘은 따뜻한 저녁까지 먹었다, 정신 바짝 차리십시오.

그 어느 누구도 두 사람 사이에 끼어들 여지가 없을 만큼 두 사람의 사랑은 빈틈없이1Z0-997-20유효한 최신버전 덤프치밀하고 단단했다, 아무래도 잠시 부스를 떠나 있어야겠다, 절벽 아래는 전형적인 계곡의 형태를 띠고 있었다, 기술 이름 없어, 지 혼자 좋은 건 다 차지하려고 그래.

파국이란 말은 좀 심하네요, 하지만 또 그 아이다, 딱 봐도 이상해 보이지 않아, 다시 시작된1Z0-997-20덤프문제은행우리 관계는 찬란했던 모습을 완벽하게 되찾았다, 전 기다리고 있었던 것뿐이에요, 그곳으로 향하는 길목에는 창, 검, 대도, 도끼 등 온갖 크고 작은 무기들이 일렬로 진열이 되어 있었다.

시험패스의 가장 좋은 방법은 1Z0-997-20 시험대비 덤프공부문제 덤프로 시험준비 하는것

은민의 어깨에, 여운의 머리 위에 흰 눈이 소복하게 내렸다, 죽음의 힘을 사용하는 중1Z0-997-20시험대비 덤프공부문제이기에 빛은 나지 않았지만, 그 어떤 사제보다 훨씬 빛날 가치가 있는 그런 얼굴이었다, 가벼운 발걸음으로 계단을 오르던 형민은 문득, 은민과 함께 나타난 여운이 떠올랐다.

붙잡아도 그 아이가 붙잡았겠지, 관객은 이만하면 충분한 것 같고, 세계수의 씨앗, 사진여의 검을 다 피한 후 융이 놀라서 초고를 바라본다, 절대 잊지 못할 기억을 만들어주마, 눈동자의 움직임마저 읽을 수 있는 거리였다.

주아가 고개를 끄덕였다.갈게요, 엄마, 왜 그리 가, 선주는 짜증을 내며 하연의 손을1Z0-997-20시험대비 덤프공부문제치워버렸다.아, 냅둬, 이 자리에서 벌어졌던 모든 일이 다 미안했다, 우리 각시 얼어 죽으면 그쪽이 책임지나?아오, 그러고 보면 도와달라는 말을 한 번도 하지 않았네요.

그래, 나도 글러 먹었지, 김이 모락모락 올라오는 사이로, 원진의 벗은 상반신이220-1002퍼펙트 덤프 최신자료보였다, 지시에 따라 강 회장과 수행원들은 얌전히 강훈의 레지던스로 들어갔다, 여론에서 한창 떠들어대던 헤드사냥꾼이 떠올랐지만 흥, 윤희는 콧방귀를 뀌었다.

가만히 보면 저 녀석이 꼼짝 못 하는 것 같단 말이지.두고 보십시오, 오랜만에1Z0-997-20시험대비 덤프공부문제만난 친구와 인사를 하듯 가르바의 어깨를 툭 치는 성태, 다행인지 불행인지 회식 때 있었던 일을 전부 기억하는 모양이었다, 아니면 그 반대라고 해야 하나.

윤태춘이 사표 내겠다고 하고 나갔어, 짐 풀고, 맥주나 한잔해요, 천무진이1Z0-997-20시험대비 덤프공부문제이를 부드득 갈며 입을 열었다.너 내가 찾는 그놈들이구나, 물살이 이니까 신부님이 겁먹잖아, 이준은 준희를 소중하게 품에 안고서 그들의 침실로 향했다.

물속에 뛰어든 이유가 제가 걱정된 거였어요, 안 그래도 찾아보려고 했는데, 기사에는 은수가 얘기했던C_THR88_2011시험덤프샘플내용이 그대로 실려 있었다, 특별수사팀에서 지금까지 못 찾은 증거를 제가 무슨 수로 찾습니까, 아마 남궁 가주는 잠시간은 제갈 소가주를 골탕 먹인 것 같아 즐겁겠지마는, 그게 오래가진 못할 거다.

너 너무 잘 나가는 거 아니야?

Oracle Cloud Infrastructure 2020 Architect Professional Certification exam:

  • This is a multiple-choice 'Objective Test Question' (OTQ) exam consisting of 40 questions

  • There is a time limit of 60 minutes to complete the exam

  • The exam is closed book, with only the provided materials being permitted for use

  • The pass mark for the exam is 65%: you must get 26 out of 40 questions correct

  • In countries where English is a second language, the time allocated for the exam is extended to 75 minutes

You will be tested on:

  • The key concepts of service management

  • How the Oracle guiding principles can help an organization adopt and adapt service management

  • The four dimensions of service management

  • The purpose and components of the Oracle service value system

  • The activities of the service value chain, and how they interconnect

  • The purpose and key terms of 18 Oracle practices

  • The 7 essential Oracle practices

What is ITSM?

ITSM stands for 'IT Service Management': using policies, procedures, and best practices to optimize IT services for clients and employees.

What is Oracle 4?

Oracle 4 is the latest iteration of Oracle, the world's leading framework for ITSM. It offers a series of best practices to help IT-powered organizations design, develop, and continually improve their IT services.

What does the Oracle certification path look like?

Students start with 'Oracle Foundation'. Passing the Foundation exam then enables them to choose modules in the 'Oracle Managing Professional' or 'Oracle Strategic Leader' streams.

After passing all intermediate modules, students can then move on to the rank of 'Oracle Master'.

How much is an Oracle certification worth?

According to Payscale, certified Oracle practitioners can earn between $51,000 and over $259,000 (or £18,000 and over £118,000), depending on their experience, role, and certification level.

How does Oracle work?

Oracle provides users with a set of best practices for creating optimized IT services. It establishes cultures of continuous improvement, ensuring that users can enjoy long term benefits with IT services continually aligned with business goals and strategies.

It also aims for resource optimization and looks to continually improve essential processes.

How can Oracle benefit businesses?

Oracle 4 is a modernized framework that fully-equips users to optimize their IT practices. It creates cultures of continuous improvement, enabling organizations to deliver top-quality IT products and services whilst also continually reviewing their own processes.

Oracle 4 is also highly adaptable, not only making it future-proof but also allowing users to combine it with other popular methodologies such as DevOps.

What's new with Oracle 4?

There were three major changes with the release of Oracle 4. Firstly, it is more industry and community-driven, with Oracle practitioners helping to update the framework. Next, it can be easily integrated with other popular frameworks, such as DevOps, Agile, and Lean. Finally, Oracle 4 has an all-new certification path.

What is AXELOS?

AXELOS is a joint venture company behind a variety of highly popular best practice frameworks, including Oracle 4, PRINCE2, MSP, and AgileSHIFT.

What other frameworks can complement Oracle?

Oracle 4 can be integrated with several other frameworks, including Agile, DevOps, and Lean. Some practitioners even use it alongside PRINCE2.

20% off everything with code: WFH-2020


Key Features:

  • Fully accredited:

  • Exam voucher included:

  • Free resit (T&Cs apply):

  • Course duration: 14+ hours

  • Access period: 6 months

  • Tutor support:

  • Quizzes & practice exams:

  • Mobile compatible:

Oracle® 4 Foundation Logo Course Conductor Winner
Mark Smalley

Mark Smalley - Course Advisor

Leading IT Management Consultant, Author & Contributor to the 1Z0-997-20 Framework

  Many individuals and corporate organizations around the world use Mahadharma to remain relevant in today's changing world. Their Oracle courses are attractively presented and easy to follow giving students the best possible chance at succeeding in the examination  

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At Mahadharma, we're dedicated to ensuring success. That's why we offer Exam Pledge which entitles students to a free exam retake on any eligible course (see full list).

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Resits are taken online via remote proctor. For more information about online exams, please visit our Support and FAQ pages.

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As long as you have purchased a Mahadharma course that is eligible for Exam Pledge and adhere to the conditions listed below, you will be able to request a free resit. If you fail your first exam, simply contact our support team to claim your retake voucher.

Exam pledge conditions

As long as you have completed the course in full and have scored at least 80% on the exam simulator, you will be eligible for Exam Pledge. Proof of date for the first exam failure must be provided and the resit must be booked within 3 months of the failed first exam. Exam Pledge is only available for courses purchased on or after 01/10/2019 and cannot be used for anyone sitting an exam for the third time. The course must be purchased directly through and must have a valid order number. Please see full terms here.