AZ-104유효한인증덤프 & Microsoft AZ-104응시자료 - AZ-104최고품질덤프데모다운로드 - Mahadharma

 20% off with code: WFH-2020

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Key Features:

  • Fully accredited:

  • Exam voucher included:

  • Free resit (T&Cs apply):

  • Course duration: 14+ hours

  • Access period: 6 months

  • Tutor support:

  • Quizzes & practice exams:

  • Mobile compatible:

Microsoft® 4 Foundation
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  Wasn't sure if I should do in-class or self paced. The Microsoft training from Mahadharma was well organized and the quizzes were a great recap. I passed the exam!  

About this course:

Get started with your Microsoft 4 certification training with this online course from Mahadharma!

Formerly known as the 'Information Technology Infrastructure Library', Microsoft 4 is a world-class framework for managing and optimizing IT services. This course was designed not only to prepare you to pass the Microsoft Azure Administrator exam on your first attempt, but also to give you a solid understanding of the purpose and benefits of the Microsoft framework. Kickstart your path to becoming an Microsoft Expert today!

Who is this course aimed at?

  • Anyone looking to start working towards becoming a fully certified Microsoft 4 Expert

  • Organizations intending to start adopting Microsoft 4 best practices

  • ITSM team members or managers who require an understanding of the Microsoft framework

  • Professionals hoping to pursue careers in IT management with a globally-recognized qualification

What will you learn by taking this course?

  • How the Microsoft best practice framework is used to boost the efficiency, effectiveness and overall quality of IT-powered products and services

  • An overview of the tools, methodologies, purpose, and components of Microsoft 4, including the Microsoft Service Lifecycle and the Service Value System

  • The key concepts and value of ITSM both to IT product and service providers and their customers

  • How Microsoft’s guiding principles can help organizations adopt and adapt service management best practices

  • The activities of the Service Value Chain, and how they interconnect

  • The purpose and key terms of 18 Microsoft practices, along with the seven essential practices

  • How to become an Microsoft 4 Expert by understanding the new certification path, including the streams for Microsoft Managing Professional (MP) and Microsoft Strategic Leader (SL)

  • How to incorporate Microsoft 4 with other leading frameworks, such as Lean, DevOps, and Agile

  • Everything needed to pass the official Microsoft Azure Administrator exam

Why should you take this course?

  • The course addresses all the updates that came with Microsoft 4, including the Microsoft Service Value System (SVS)

  • Microsoft 4 offers a wholly modernized look at IT service management

  • The course fully-prepares students to sit and pass the Microsoft Azure Administrator exam on the first attempt

  • The Microsoft Azure Administrator certification also qualifies students to sit the intermediate Microsoft V3 modules

  • The course was created with input from leading Microsoft subject matter experts, including trainers, authors, and consultants

  • The course offers a practice exam simulator as well as regular knowledge checks to help students prepare for the Microsoft Azure Administrator exam

  • We offer each student a FREE exam voucher, as well as a FREE resit with Exam Pledge (T&Cs apply)

  • This course is fully accredited by PeopleCert on behalf of AXELOS

  • For more information, visit our page - What's new in Microsoft 4?

An Introduction to the Microsoft 4 Framework

Learning Objectives

This introductory module gives a complete overview of the Microsoft 4 Framework, the evolution of Microsoft 4 and best practices, and an introduction to the Microsoft 4 certification structure.

The areas covered include:

Introduction to Microsoft 4
Microsoft 4 Evolution
Microsoft 4 Best Practices
Microsoft 4 Certification Scheme
Microsoft v3 and Microsoft 4
Purpose of the Microsoft Foundation Qualification
Who Benefits from the Course
Case Study

Module 1: The Key Concepts of Service Management

Learning Objectives

This module will introduce you to the key concepts and terminology of Microsoft. The concepts are relevant for all services and service relationships, regardless of their nature and underpinning technology. The concepts include:

The nature of value and value co-creation
Organizations, service providers, service consumers and other stakeholders
Products and services
Service relationships
Value: outcomes, costs and risks

You will then learn how they can be used to address real-world IT service management challenges.

Chapter 1: Key Definitions
Chapter 2: Creating Value with Services
Chapter 3: Key Concepts of Service Relationships
Quiz & Assignment

Module 2: The Guiding Principles

Learning Objectives

‘Guiding principles’ are recommendations which can guide organizations in any given circumstance, regardless of any changes made to its goals, strategies, type of work or management structure.

Microsoft’s guiding principles form the core messages of the framework, as well as ITSM in general. They are designed to support successful actions and good decisions, and can even help users to adapt Microsoft to suit their own circumstances.

Many of Microsoft 4’s guiding principles reflect those found in other frameworks, standards and methodologies. These include Lean, Agile, COBIT and DevOps. This allows organizations to easily integrate Microsoft 4 into their current service management approach.

These principles are applicable to virtually any initiative or stakeholder group relationship. Most importantly, Microsoft’s guiding principles encourage and support organizations in pursuing continual improvement at all levels.

The Microsoft 4 Guiding Principles include:

Focus on value
Start where you are
Progress iteratively with feedback
Collaborate and promote visibility
Think and work holistically
Keep it simple and practical
Optimize and automate

This module will introduce you to Microsoft’s Guiding Principles, as well as their purpose, flexibility and relationship with other standards and frameworks.

Module 3: The Four Dimensions of Service Management

Learning Objectives

The four dimensions of service management offered by Microsoft 4 provide a holistic view of the different constraints, resource types and other points of focus which must be considered when designing, managing or operating an organization.

They include:

Organizations and people
Information and technology
Partners and suppliers
Value streams and processes

By approaching any problems and developments from the perspective of each dimension individually, organizations can ensure that their Service Value System (SVS) is both balanced and effective.

This module will provide you with a clear understanding of the four dimensions of service management outlined in the Microsoft 4 syllabus, and how they enable a holistic approach to ITSM.

Module 4: Service Value System (SVS)

Learning Objectives

The Microsoft 4 SVS describes the different inputs (opportunity and demand), elements (organizational governance, service management, continual improvement and an organization’s capabilities and resources) and outputs (achievement of organizational objectives and resultant value for the organization and its stakeholders) of effective service management.

The Microsoft SVS includes:

The guiding principles
Service value chain
Continual improvement

In this module, you will examine how these factors work together within a system in order to create value for connected organizations, as well as their customers and other stakeholders.

Module 5: The Service Value Chain

Learning Objectives

The Microsoft Service Value Chain (SVC) is a core component of the SVS. IT offers an operating model for creating, delivering and continually improving services. It consists of six activities which can be combined in a number of different ways to create flexible value streams. The SVS can also accommodate different approaches, including DevOps.

This flexibility enables users to adapt services in order to meet changing demands as effectively and efficiently as possible. SVS activities are supported by Microsoft practices, creating a highly versatile tool for ITSM.

This module will introduce you to the SVS and how it can be used and adapted to manage different products and services.

Module 6: Practice: Purpose and Key Terms

Learning Objectives

This module covers the 18 Microsoft 4 Practices. Students will learn the purpose and description of activities for each practice, as well as their place in the Service Value Chain.

The 18 Microsoft 4 practices include:

Continual Improvement
Information Security Management
Relationship Management
Supplier Management
Availability Management
Capacity and Performance Management
Change Control
Incident Management
IT Asset Management
Monitoring and Event Management
Problem Management
Release Management
Service Configuration Management
Service Continuity Management
Service Desk
Service Level Management
Service Request Management
Deployment Management

The syllabus requires that students be able to recall the purpose of each practice. We will go into more detail on the 7 most essential practices in the next module.

Module 7: Understanding the 7 Microsoft Practices

Learning Objectives

The 7 Microsoft practices can be used to support multiple service value chain activities. Together, they offer practitioners a versatile yet highly comprehensive toolset for approaching ITSM. They include:

Chapter 1: Continual Improvement
Chapter 2: Change Control
Chapter 3: Incident Management
Chapter 4: Problem Management
Chapter 5: Service Request Management
Chapter 6: The Service Desk
Chapter 7: Service Level Management
Quiz & Assignment

This module will provide you with a clear understanding of the 7 Microsoft practices, their importance and their relationship the Microsoft Service Value Chain.

Practice Exam Simulators

Learning Objectives

These practice exams are designed to simulate the conditions that students will face when taking the official Microsoft Azure Administrator examination. It will be well worth testing your knowledge on Microsoft 4 before booking your exam, as it will give you the chance to highlight and revise any modules which you have been struggling with.

When you feel you are ready to sit the Microsoft Foundation exam, simply contact Mahadharma to request your FREE exam voucher.

Microsoft AZ-104덤프에 있는 문제와 답만 기억하시면 시험을 쉽게 패스하여 자격증을 취득할수 있습니다, Mahadharma에서 출시한 Microsoft인증 AZ-104덤프는 IT인사들이 자격증 취득의 험난한 길에서 없어서는 안될중요한 존재입니다, Microsoft AZ-104 인증시험은 최근 가장 핫한 시험입니다, AZ-104시험은 it인증 인기자격증을 취득하는 필수과목입니다, Microsoft AZ-104덤프로 시험에 도전해보지 않으실래요, AZ-104덤프로 AZ-104시험에서 실패하면 AZ-104덤프비용을 보상해드리기에 안심하고 시험준비 하셔도 됩니다, AZ-104 덤프는 AZ-104실제시험 출제방향에 초점을 두어 연구제작한 시험준비 공부자료로서 높은 AZ-104시험적중율과 시험패스율을 자랑합니다.국제적으로 승인해주는 IT자격증을 취득하시면 취직 혹은 승진이 쉬워집니다.

막아야겠다는 생각 안 들어, 그리고 그것들이 존재했음을.어쨌든 꽃봉오리도AZ-104시험대비 최신 덤프공부꽃이니까, 준호는 그러고서도 한동안 거기서 움직이지 못했다, 무슨 용건이지, 갑자기 누군가 옥상으로 뛰쳐 올라오는 소리가 들렸다, 그래도 부럽다.

조금씩 가져갈게요, 그는 딸아이의 운명을 일단 벼랑 끝에서 구한 것으로 만족AZ-104적중율 높은 인증시험덤프했다, 예, 대감, 대제학의 여식은 쯧 혀를 찼다, 동현의 눈에는 눈물이 가득 고여 있었다, 봉완이 한번 움켜쥐는 것만으로도 부숴버릴 수 있는 존재였다.

암나이트 교수는 말했다.어이, 내 얼굴에 이 칼자국들 보이나, 윤우가 진지한AZ-104인기덤프공부척 목소리를 깔자 하연이 어금니를 꽉 깨물며 경고했다, 영빈의 다과회에서 만난 간택인들이 그곳에 모두 모여 있었다, 아카데미에서야 상관없는 일이지만.

봉완이 웃으며 사진여를 들여다보았다, 루이스는 심장 근처로 손을 올린 채, 스HPE0-J50응시자료텔라를 가만히 바라보았다, 하지만 형민은 엄마의 눈빛을 두려워하던 예전의 형민이 아니었다, 그때 수십 명의 금위군 대전 수비대가 장양을 향해 검을 날렸다.

하연의 손바닥 아래에서 태성의 손이 꿈틀거렸다, 그게 무슨 귀신 씨나락AWS-Solutions-Associate최고품질 덤프데모 다운로드까먹는 소리요, 지금까지 살면서 느껴 보지 못한 아주 이상한 기분이었다, 성녀님의 말씀대로 신의 현신이란 말인가!그는 성기사, 제 선배고요.

재밌게 놀다 와, 언니, 처음 몸에 흡수되는 순간에는 장기에 스며들며AZ-104인증 시험덤프숨을 앗아 가지만, 그 이후에 피와 섞이면서 독성이 없어지는 것이다, 유영은 쉽게 괜찮다는 대답을 할 수 없었다, 백아린이 웃으며 말을 이었다.

적중율 좋은 AZ-104 유효한 인증덤프 인증덤프 Microsoft Azure Administrator 시험자료

저로 인해, 그는 샤워를 하고 옷을 갈아입어야 하는 수고를 해야 했다, 그럼에도 천AZ-104인증시험 덤프자료무진이 이토록 아무것도 하지 않는 건 지금 자신의 상황 때문이었다, 내가 어설퍼서 그래요, 삼촌이 이걸 찾아냈지 뭐냐, 원랜 이런 쪽하고 전혀 상관없는 평범한 사람이야.

면 요리 먹으러 다니는 사람들 모임이에요, 주원이 신중하게 그림을 그리기 시작했다,근엄한 그의 얼굴에서 근심이 있음이 느껴졌다, 너희 남매가 사이가 좋았잖아, 오빠 입술에 립글로스가 묻지도 않았고, 다른 사람을 구하는 일에 소명을 느끼는 사람이었다.

윤희의 눈이 휘둥그레지자 악마의 입꼬리가 슥 올라갔다, 검사로 있을 때는 이런AZ-104퍼펙트 최신버전 덤프자료자리에서도 조심스러웠다, 열이 오르기 시작하는 것인지 안고 있는 몸이 뜨끈뜨끈했다, 거기다가 둘의 표정에서 느껴지는 저 묘한 분위기는 대체 뭐란 말인가?

자신에게로 쏟아지는 수십 쌍의 시선을 느끼며 이지강이 천천히 입을 열었다.지금AZ-104유효한 인증덤프우리가 서 있는 바로 이곳, 광서성이다, 선주가 그런 유영의 얼굴을 살피다가 휴대폰을 뺏어 들었다, 흙 한 줌, 풀 한 포기까지 마음대로 있을 수 없었다.

언이 그녀의 손목을 붙잡고서 가까이 다가가자 안색이 더더욱 말이 아니었다, 매정하게 고개 돌리던 그때의 모습이 또다시 떠오르며 심장에 박힌 가시가 아릿하게 그를 괴롭혔다, 박 교수의 허점이 드러났고, 논문도 통과됐으니 은수도 이젠 눈에 뵈는 게 없었다.나도 이제 안 참을 거야.

대답 대신 인상을 굳히는 고창식을 뒤로하고, 공선빈에겐 일이 끝나고 다시 보자는AZ-104최신 업데이트버전 덤프공부자료말을 남긴 채 우진은 갈지상을 찾아 나섰다, 검은 머리는 어찌할 줄 몰라 하는 이파를 손가락으로 가리키며 오후에게 물었다, 대체 뭐를요.네가 진짜 원하는 게 뭐고.

그가 빈 잔을 테이블에 내려놨다, 순간 눈앞이 아찔해지며 몸이 두 개로 분리되는 듯이 어지럽게AZ-104유효한 인증덤프일렁거렸다, 그는 대답한 후 가방을 들어 올리다가 문득 슈트 재킷이 없다는 사실을 깨달았다, 자신이 왜 사람들이 많은 이곳에 서서 화장을 정비하는지는 몰랐지만 일단 그래야 할 것 같았다.

걱정 말고 들어가서 쉬어라, 상상만 했을 뿐인데도 리사의 볼이 살짝 붉어졌다, AZ-104유효한 인증덤프뒤를 찬성에게 맡겨 두고 점박이와 함께 비스듬한 왼편의 산등성이까지 쭉 내달린 우진은, 설마 내 행실을 탓하는 건 아닐까, 지금 나한테 초딩이라고 했습니까?

최신 업데이트된 AZ-104 유효한 인증덤프 시험대비자료

애초에 남궁양정은 말이 통하는AZ-104유효한 인증덤프상대가 아니었다, 그리고 짓궂게 콧잔등을 찡그려 보였다.

Microsoft Azure Administrator Certification exam:

  • This is a multiple-choice 'Objective Test Question' (OTQ) exam consisting of 40 questions

  • There is a time limit of 60 minutes to complete the exam

  • The exam is closed book, with only the provided materials being permitted for use

  • The pass mark for the exam is 65%: you must get 26 out of 40 questions correct

  • In countries where English is a second language, the time allocated for the exam is extended to 75 minutes

You will be tested on:

  • The key concepts of service management

  • How the Microsoft guiding principles can help an organization adopt and adapt service management

  • The four dimensions of service management

  • The purpose and components of the Microsoft service value system

  • The activities of the service value chain, and how they interconnect

  • The purpose and key terms of 18 Microsoft practices

  • The 7 essential Microsoft practices

What is ITSM?

ITSM stands for 'IT Service Management': using policies, procedures, and best practices to optimize IT services for clients and employees.

What is Microsoft 4?

Microsoft 4 is the latest iteration of Microsoft, the world's leading framework for ITSM. It offers a series of best practices to help IT-powered organizations design, develop, and continually improve their IT services.

What does the Microsoft certification path look like?

Students start with 'Microsoft Foundation'. Passing the Foundation exam then enables them to choose modules in the 'Microsoft Managing Professional' or 'Microsoft Strategic Leader' streams.

After passing all intermediate modules, students can then move on to the rank of 'Microsoft Master'.

How much is an Microsoft certification worth?

According to Payscale, certified Microsoft practitioners can earn between $51,000 and over $259,000 (or £18,000 and over £118,000), depending on their experience, role, and certification level.

How does Microsoft work?

Microsoft provides users with a set of best practices for creating optimized IT services. It establishes cultures of continuous improvement, ensuring that users can enjoy long term benefits with IT services continually aligned with business goals and strategies.

It also aims for resource optimization and looks to continually improve essential processes.

How can Microsoft benefit businesses?

Microsoft 4 is a modernized framework that fully-equips users to optimize their IT practices. It creates cultures of continuous improvement, enabling organizations to deliver top-quality IT products and services whilst also continually reviewing their own processes.

Microsoft 4 is also highly adaptable, not only making it future-proof but also allowing users to combine it with other popular methodologies such as DevOps.

What's new with Microsoft 4?

There were three major changes with the release of Microsoft 4. Firstly, it is more industry and community-driven, with Microsoft practitioners helping to update the framework. Next, it can be easily integrated with other popular frameworks, such as DevOps, Agile, and Lean. Finally, Microsoft 4 has an all-new certification path.

What is AXELOS?

AXELOS is a joint venture company behind a variety of highly popular best practice frameworks, including Microsoft 4, PRINCE2, MSP, and AgileSHIFT.

What other frameworks can complement Microsoft?

Microsoft 4 can be integrated with several other frameworks, including Agile, DevOps, and Lean. Some practitioners even use it alongside PRINCE2.

20% off everything with code: WFH-2020


Key Features:

  • Fully accredited:

  • Exam voucher included:

  • Free resit (T&Cs apply):

  • Course duration: 14+ hours

  • Access period: 6 months

  • Tutor support:

  • Quizzes & practice exams:

  • Mobile compatible:

Microsoft® 4 Foundation Logo Course Conductor Winner
Mark Smalley

Mark Smalley - Course Advisor

Leading IT Management Consultant, Author & Contributor to the AZ-104 Framework

  Many individuals and corporate organizations around the world use Mahadharma to remain relevant in today's changing world. Their Microsoft courses are attractively presented and easy to follow giving students the best possible chance at succeeding in the examination  

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At Mahadharma, we're dedicated to ensuring success. That's why we offer Exam Pledge which entitles students to a free exam retake on any eligible course (see full list).

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Resits are taken online via remote proctor. For more information about online exams, please visit our Support and FAQ pages.

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Exam pledge conditions

As long as you have completed the course in full and have scored at least 80% on the exam simulator, you will be eligible for Exam Pledge. Proof of date for the first exam failure must be provided and the resit must be booked within 3 months of the failed first exam. Exam Pledge is only available for courses purchased on or after 01/10/2019 and cannot be used for anyone sitting an exam for the third time. The course must be purchased directly through and must have a valid order number. Please see full terms here.