Microsoft AZ-204시험덤프자료 - AZ-204최신버전인기덤프, AZ-204유효한최신덤프자료 - Mahadharma

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Key Features:

  • Fully accredited:

  • Exam voucher included:

  • Free resit (T&Cs apply):

  • Course duration: 14+ hours

  • Access period: 6 months

  • Tutor support:

  • Quizzes & practice exams:

  • Mobile compatible:

Microsoft® 4 Foundation
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  Wasn't sure if I should do in-class or self paced. The Microsoft training from Mahadharma was well organized and the quizzes were a great recap. I passed the exam!  

About this course:

Get started with your Microsoft 4 certification training with this online course from Mahadharma!

Formerly known as the 'Information Technology Infrastructure Library', Microsoft 4 is a world-class framework for managing and optimizing IT services. This course was designed not only to prepare you to pass the Developing Solutions for Microsoft Azure exam on your first attempt, but also to give you a solid understanding of the purpose and benefits of the Microsoft framework. Kickstart your path to becoming an Microsoft Expert today!

Who is this course aimed at?

  • Anyone looking to start working towards becoming a fully certified Microsoft 4 Expert

  • Organizations intending to start adopting Microsoft 4 best practices

  • ITSM team members or managers who require an understanding of the Microsoft framework

  • Professionals hoping to pursue careers in IT management with a globally-recognized qualification

What will you learn by taking this course?

  • How the Microsoft best practice framework is used to boost the efficiency, effectiveness and overall quality of IT-powered products and services

  • An overview of the tools, methodologies, purpose, and components of Microsoft 4, including the Microsoft Service Lifecycle and the Service Value System

  • The key concepts and value of ITSM both to IT product and service providers and their customers

  • How Microsoft’s guiding principles can help organizations adopt and adapt service management best practices

  • The activities of the Service Value Chain, and how they interconnect

  • The purpose and key terms of 18 Microsoft practices, along with the seven essential practices

  • How to become an Microsoft 4 Expert by understanding the new certification path, including the streams for Microsoft Managing Professional (MP) and Microsoft Strategic Leader (SL)

  • How to incorporate Microsoft 4 with other leading frameworks, such as Lean, DevOps, and Agile

  • Everything needed to pass the official Developing Solutions for Microsoft Azure exam

Why should you take this course?

  • The course addresses all the updates that came with Microsoft 4, including the Microsoft Service Value System (SVS)

  • Microsoft 4 offers a wholly modernized look at IT service management

  • The course fully-prepares students to sit and pass the Developing Solutions for Microsoft Azure exam on the first attempt

  • The Developing Solutions for Microsoft Azure certification also qualifies students to sit the intermediate Microsoft V3 modules

  • The course was created with input from leading Microsoft subject matter experts, including trainers, authors, and consultants

  • The course offers a practice exam simulator as well as regular knowledge checks to help students prepare for the Developing Solutions for Microsoft Azure exam

  • We offer each student a FREE exam voucher, as well as a FREE resit with Exam Pledge (T&Cs apply)

  • This course is fully accredited by PeopleCert on behalf of AXELOS

  • For more information, visit our page - What's new in Microsoft 4?

An Introduction to the Microsoft 4 Framework

Learning Objectives

This introductory module gives a complete overview of the Microsoft 4 Framework, the evolution of Microsoft 4 and best practices, and an introduction to the Microsoft 4 certification structure.

The areas covered include:

Introduction to Microsoft 4
Microsoft 4 Evolution
Microsoft 4 Best Practices
Microsoft 4 Certification Scheme
Microsoft v3 and Microsoft 4
Purpose of the Microsoft Foundation Qualification
Who Benefits from the Course
Case Study

Module 1: The Key Concepts of Service Management

Learning Objectives

This module will introduce you to the key concepts and terminology of Microsoft. The concepts are relevant for all services and service relationships, regardless of their nature and underpinning technology. The concepts include:

The nature of value and value co-creation
Organizations, service providers, service consumers and other stakeholders
Products and services
Service relationships
Value: outcomes, costs and risks

You will then learn how they can be used to address real-world IT service management challenges.

Chapter 1: Key Definitions
Chapter 2: Creating Value with Services
Chapter 3: Key Concepts of Service Relationships
Quiz & Assignment

Module 2: The Guiding Principles

Learning Objectives

‘Guiding principles’ are recommendations which can guide organizations in any given circumstance, regardless of any changes made to its goals, strategies, type of work or management structure.

Microsoft’s guiding principles form the core messages of the framework, as well as ITSM in general. They are designed to support successful actions and good decisions, and can even help users to adapt Microsoft to suit their own circumstances.

Many of Microsoft 4’s guiding principles reflect those found in other frameworks, standards and methodologies. These include Lean, Agile, COBIT and DevOps. This allows organizations to easily integrate Microsoft 4 into their current service management approach.

These principles are applicable to virtually any initiative or stakeholder group relationship. Most importantly, Microsoft’s guiding principles encourage and support organizations in pursuing continual improvement at all levels.

The Microsoft 4 Guiding Principles include:

Focus on value
Start where you are
Progress iteratively with feedback
Collaborate and promote visibility
Think and work holistically
Keep it simple and practical
Optimize and automate

This module will introduce you to Microsoft’s Guiding Principles, as well as their purpose, flexibility and relationship with other standards and frameworks.

Module 3: The Four Dimensions of Service Management

Learning Objectives

The four dimensions of service management offered by Microsoft 4 provide a holistic view of the different constraints, resource types and other points of focus which must be considered when designing, managing or operating an organization.

They include:

Organizations and people
Information and technology
Partners and suppliers
Value streams and processes

By approaching any problems and developments from the perspective of each dimension individually, organizations can ensure that their Service Value System (SVS) is both balanced and effective.

This module will provide you with a clear understanding of the four dimensions of service management outlined in the Microsoft 4 syllabus, and how they enable a holistic approach to ITSM.

Module 4: Service Value System (SVS)

Learning Objectives

The Microsoft 4 SVS describes the different inputs (opportunity and demand), elements (organizational governance, service management, continual improvement and an organization’s capabilities and resources) and outputs (achievement of organizational objectives and resultant value for the organization and its stakeholders) of effective service management.

The Microsoft SVS includes:

The guiding principles
Service value chain
Continual improvement

In this module, you will examine how these factors work together within a system in order to create value for connected organizations, as well as their customers and other stakeholders.

Module 5: The Service Value Chain

Learning Objectives

The Microsoft Service Value Chain (SVC) is a core component of the SVS. IT offers an operating model for creating, delivering and continually improving services. It consists of six activities which can be combined in a number of different ways to create flexible value streams. The SVS can also accommodate different approaches, including DevOps.

This flexibility enables users to adapt services in order to meet changing demands as effectively and efficiently as possible. SVS activities are supported by Microsoft practices, creating a highly versatile tool for ITSM.

This module will introduce you to the SVS and how it can be used and adapted to manage different products and services.

Module 6: Practice: Purpose and Key Terms

Learning Objectives

This module covers the 18 Microsoft 4 Practices. Students will learn the purpose and description of activities for each practice, as well as their place in the Service Value Chain.

The 18 Microsoft 4 practices include:

Continual Improvement
Information Security Management
Relationship Management
Supplier Management
Availability Management
Capacity and Performance Management
Change Control
Incident Management
IT Asset Management
Monitoring and Event Management
Problem Management
Release Management
Service Configuration Management
Service Continuity Management
Service Desk
Service Level Management
Service Request Management
Deployment Management

The syllabus requires that students be able to recall the purpose of each practice. We will go into more detail on the 7 most essential practices in the next module.

Module 7: Understanding the 7 Microsoft Practices

Learning Objectives

The 7 Microsoft practices can be used to support multiple service value chain activities. Together, they offer practitioners a versatile yet highly comprehensive toolset for approaching ITSM. They include:

Chapter 1: Continual Improvement
Chapter 2: Change Control
Chapter 3: Incident Management
Chapter 4: Problem Management
Chapter 5: Service Request Management
Chapter 6: The Service Desk
Chapter 7: Service Level Management
Quiz & Assignment

This module will provide you with a clear understanding of the 7 Microsoft practices, their importance and their relationship the Microsoft Service Value Chain.

Practice Exam Simulators

Learning Objectives

These practice exams are designed to simulate the conditions that students will face when taking the official Developing Solutions for Microsoft Azure examination. It will be well worth testing your knowledge on Microsoft 4 before booking your exam, as it will give you the chance to highlight and revise any modules which you have been struggling with.

When you feel you are ready to sit the Microsoft Foundation exam, simply contact Mahadharma to request your FREE exam voucher.

샘플을 다운받아 문제를 풀어보시면 AZ-204덤프에 신뢰감을 느끼게 될것입니다.덤프문제만 익숙히 공부하시면 시험패스할수 있습니다, 우리의 AZ-204 자원들은 계속적으로 관련성과 정확성을 위해 교정 되고, 업데이트 됩니다, Mahadharma AZ-204 최신버전 인기덤프 질문 풀은 실제시험 변화의 기반에서 스케줄에 따라 업데이트 합니다, Mahadharma의 Microsoft AZ-204덤프를 구매하기전 우선 pdf버전 덤프샘플을 다운받아 덤프문제를 공부해보시면Mahadharma덤프품질에 신뢰가 느껴질것입니다, AZ-204덤프는 AZ-204 인증시험에 도전장을 던진 분들이 신뢰할수 있는 든든한 길잡이 입니다.

돌아가자니까 그 사이 또 빠져나가서는, 그러고는 귓가에 대고, 은밀한 목소리AZ-204퍼펙트 덤프 최신문제로 속삭였다, 아마 국내외에서 온 관광객일 터였다, 결국 인화는 악마에게 영혼을 팔기로 한 파우스트가 되기로 했다, 갓 태어난 아기처럼 두 눈을 꼭 감고.

게임에서는 당연히 실제로 먹지 못하므로 맛은 모르지만, 설명에 따르면맛을 높여주고 특별한 부가 효과를 발생시킨다고 하였다, 혹시 나에게 미안해서라면 그럴 이유는 없어요, 그는 이 순간 소년도, 남자도 아니었다.

아닐 거예요, 어떻게든 아빠에게 닿으려고 했겠지, 봉완이 웃으며 초고를 바라본다, 언제나 선을H31-421-ENU유효한 최신덤프자료넘지 않을 정도의 친절만을 베풀고, 선을 넘지 않을 정도의 관심만을 주었다, 인화는 묘한 감정에 빠져들었다, 그 붕대마저도 칼날에 스쳤는지, 그녀의 움직임을 견디지 못하고 뜯어지고 있었다.

어디, 네 마법에 한번 당해 봐라, 밀귀의 분노가 끓어올랐다, 로인은 달려드CCSP시험문제는 오빠를 향해 본능적으로 두 팔과 다리를 치켜 올려 몸을 보호했다, 그럼 어떻게 되는 거지, 수지가 멈칫했다, 작은 공터에 있는 건 그녀의 동생이었다.

걱정을 해 준다, 누가 들으면 내가 서른도 넘은 줄 알겠다, 융은 검을 내AZ-204시험덤프자료밀어 내리친다, 이 사람의 차 옆이었을까, 아니, 저 이름도 낯선 회사가 건물에 임대 들어간 게 아니라 건물주라는 말인가, 이 풍경, 정말로 익숙하다.

긴 침묵이 흐르고 나서야 정아가 입을 열었다, 본인도 알지 못했지만, 그연유는 이러했다, 스스로는 술을 마셨다는 자각도 없었을 겁니다, 그제야 그는 조심스럽게 그녀를 들어안아 방안으로 옮겨갔다, 정말 안 갈 거야?

완벽한 AZ-204 시험덤프자료 인증시험덤프

그리곤 나름 우아한 자세로 서서 자신의 앞에 넙죽 엎드려 있는 여자에게 말했다, 그AZ-204시험덤프자료를 계속 보고 싶었다, 예전에 이레나의 곁에 맴돌다가 누군가에게 습격을 받고 크게 다친 적이 있었다, 적어도 한 시간 전, 아무리 늦어도 삼십 분 전에는 연락을 해야지.

준비한 거 해 봐요, 원진도 마찬가지의 생각이었다, 뭐야, 너 저 새끼AZ-204시험덤프자료편드는 거야, 슈르가 손을 뻗자 비둘기는 그의 손가락 위에 내려앉았다, 그리고 엄마는 그 사람 못 해봐요, 보통 왕은 신하과 함께 다니지 않나?

내 머리지 니 머리냐, 때마침 핸드폰과 연결시켜둔 스피커에서 흘러나오는AZ-204시험덤프자료노래 가사와 이 상황이 퍽 맞아떨어졌다, 마포구에서 일어난 사건만 두 개.테이블 위에는 그동안 일어난 원룸 살인사건 사진이 펼쳐져 있었다.

그런데 어찌하여 중전마마께서는 쉬운 길을 다 두시고, 가장 험난한 길을 가시려AZ-204퍼펙트 덤프자료하시는 것이옵니까, 회장님 안에 계세요, 아, 저 팔불출 새끼, 신난이 놀라서 자리에서 벌떡 일어나 벗으려고 하자 슈르가 허리춤에 늘어뜨려진 끈을 잡았다.

평소였다면 귀찮은 자리에 불려 왔다는 티를 팍팍 내던 몇몇 이들이 희희낙락하고 있는 모양새가 특히나AZ-204최신 인증시험 공부자료눈에 거슬렸다, 절대로 아니다, 그럴 생각이시라면, 제 얼굴을 마주 하고 꺼이꺼이 울고 있는 금순을 알아본 것인지, 축 늘어져 있던 연화의 손이 금순의 머리에 닿아 흐느적흐느적 쓸어주기 시작했다.

지연은 그녀가 증인으로 엮여있는 검찰 내 성추행 스캔들을 떠올렸다, 사람들은 언제 자신에게AZ-204시험대비 최신 덤프일어나선 안 될 사건이 닥쳐올지 몰라, 입을 꾹 다문 채 몸을 웅크렸다, 의식적으로 손을 움직이는 것도, 무의식적으로 글을 써내려 가는 것도 속에 있는 이야기를 꺼내는 것이었다.

푸스스, 한숨을 내쉬며 백기를 들고 뒤로 물러난 준희는 얄미울 만큼 정적인 남편의 얼굴을 바라보았다, 본AZ-600최신버전 인기덤프부장님 지금 오시는 중이니까 회장님은 본부장님과 함께 뵙는 게 좋을 것 같습니다, 으아, 악, 태춘의 얼굴이 무섭게 굳어졌다.밉고 싫은데, 눈앞에 있으면 뺨이라도 세게 갈기고 싶은데 근데, 그 사람, 못 잊겠어.

계화는 자꾸만 말을 머뭇머뭇 거리다 어렵사리 속삭였다, 하지만 답안지가 돌AZ-204시험덤프자료아오지 않으면 할 일도 없어진다, 그냥 다 잘 될 거라고 생각을 하고, 살면서 처음이었습니다, 누구신지 지금이라도 말해 주신다면 사과를 하겠습니다.

최신버전 AZ-204 시험덤프자료 덤프공부문제

Developing Solutions for Microsoft Azure Certification exam:

  • This is a multiple-choice 'Objective Test Question' (OTQ) exam consisting of 40 questions

  • There is a time limit of 60 minutes to complete the exam

  • The exam is closed book, with only the provided materials being permitted for use

  • The pass mark for the exam is 65%: you must get 26 out of 40 questions correct

  • In countries where English is a second language, the time allocated for the exam is extended to 75 minutes

You will be tested on:

  • The key concepts of service management

  • How the Microsoft guiding principles can help an organization adopt and adapt service management

  • The four dimensions of service management

  • The purpose and components of the Microsoft service value system

  • The activities of the service value chain, and how they interconnect

  • The purpose and key terms of 18 Microsoft practices

  • The 7 essential Microsoft practices

What is ITSM?

ITSM stands for 'IT Service Management': using policies, procedures, and best practices to optimize IT services for clients and employees.

What is Microsoft 4?

Microsoft 4 is the latest iteration of Microsoft, the world's leading framework for ITSM. It offers a series of best practices to help IT-powered organizations design, develop, and continually improve their IT services.

What does the Microsoft certification path look like?

Students start with 'Microsoft Foundation'. Passing the Foundation exam then enables them to choose modules in the 'Microsoft Managing Professional' or 'Microsoft Strategic Leader' streams.

After passing all intermediate modules, students can then move on to the rank of 'Microsoft Master'.

How much is an Microsoft certification worth?

According to Payscale, certified Microsoft practitioners can earn between $51,000 and over $259,000 (or £18,000 and over £118,000), depending on their experience, role, and certification level.

How does Microsoft work?

Microsoft provides users with a set of best practices for creating optimized IT services. It establishes cultures of continuous improvement, ensuring that users can enjoy long term benefits with IT services continually aligned with business goals and strategies.

It also aims for resource optimization and looks to continually improve essential processes.

How can Microsoft benefit businesses?

Microsoft 4 is a modernized framework that fully-equips users to optimize their IT practices. It creates cultures of continuous improvement, enabling organizations to deliver top-quality IT products and services whilst also continually reviewing their own processes.

Microsoft 4 is also highly adaptable, not only making it future-proof but also allowing users to combine it with other popular methodologies such as DevOps.

What's new with Microsoft 4?

There were three major changes with the release of Microsoft 4. Firstly, it is more industry and community-driven, with Microsoft practitioners helping to update the framework. Next, it can be easily integrated with other popular frameworks, such as DevOps, Agile, and Lean. Finally, Microsoft 4 has an all-new certification path.

What is AXELOS?

AXELOS is a joint venture company behind a variety of highly popular best practice frameworks, including Microsoft 4, PRINCE2, MSP, and AgileSHIFT.

What other frameworks can complement Microsoft?

Microsoft 4 can be integrated with several other frameworks, including Agile, DevOps, and Lean. Some practitioners even use it alongside PRINCE2.

20% off everything with code: WFH-2020


Key Features:

  • Fully accredited:

  • Exam voucher included:

  • Free resit (T&Cs apply):

  • Course duration: 14+ hours

  • Access period: 6 months

  • Tutor support:

  • Quizzes & practice exams:

  • Mobile compatible:

Microsoft® 4 Foundation Logo Course Conductor Winner
Mark Smalley

Mark Smalley - Course Advisor

Leading IT Management Consultant, Author & Contributor to the AZ-204 Framework

  Many individuals and corporate organizations around the world use Mahadharma to remain relevant in today's changing world. Their Microsoft courses are attractively presented and easy to follow giving students the best possible chance at succeeding in the examination  

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At Mahadharma, we're dedicated to ensuring success. That's why we offer Exam Pledge which entitles students to a free exam retake on any eligible course (see full list).

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Resits are taken online via remote proctor. For more information about online exams, please visit our Support and FAQ pages.

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Exam pledge conditions

As long as you have completed the course in full and have scored at least 80% on the exam simulator, you will be eligible for Exam Pledge. Proof of date for the first exam failure must be provided and the resit must be booked within 3 months of the failed first exam. Exam Pledge is only available for courses purchased on or after 01/10/2019 and cannot be used for anyone sitting an exam for the third time. The course must be purchased directly through and must have a valid order number. Please see full terms here.