AZ-204질문과답 - AZ-204높은통과율시험덤프, AZ-204완벽한시험기출자료 - Mahadharma

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Key Features:

  • Fully accredited:

  • Exam voucher included:

  • Free resit (T&Cs apply):

  • Course duration: 14+ hours

  • Access period: 6 months

  • Tutor support:

  • Quizzes & practice exams:

  • Mobile compatible:

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  Wasn't sure if I should do in-class or self paced. The Microsoft training from Mahadharma was well organized and the quizzes were a great recap. I passed the exam!  

About this course:

Get started with your Microsoft 4 certification training with this online course from Mahadharma!

Formerly known as the 'Information Technology Infrastructure Library', Microsoft 4 is a world-class framework for managing and optimizing IT services. This course was designed not only to prepare you to pass the Developing Solutions for Microsoft Azure exam on your first attempt, but also to give you a solid understanding of the purpose and benefits of the Microsoft framework. Kickstart your path to becoming an Microsoft Expert today!

Who is this course aimed at?

  • Anyone looking to start working towards becoming a fully certified Microsoft 4 Expert

  • Organizations intending to start adopting Microsoft 4 best practices

  • ITSM team members or managers who require an understanding of the Microsoft framework

  • Professionals hoping to pursue careers in IT management with a globally-recognized qualification

What will you learn by taking this course?

  • How the Microsoft best practice framework is used to boost the efficiency, effectiveness and overall quality of IT-powered products and services

  • An overview of the tools, methodologies, purpose, and components of Microsoft 4, including the Microsoft Service Lifecycle and the Service Value System

  • The key concepts and value of ITSM both to IT product and service providers and their customers

  • How Microsoft’s guiding principles can help organizations adopt and adapt service management best practices

  • The activities of the Service Value Chain, and how they interconnect

  • The purpose and key terms of 18 Microsoft practices, along with the seven essential practices

  • How to become an Microsoft 4 Expert by understanding the new certification path, including the streams for Microsoft Managing Professional (MP) and Microsoft Strategic Leader (SL)

  • How to incorporate Microsoft 4 with other leading frameworks, such as Lean, DevOps, and Agile

  • Everything needed to pass the official Developing Solutions for Microsoft Azure exam

Why should you take this course?

  • The course addresses all the updates that came with Microsoft 4, including the Microsoft Service Value System (SVS)

  • Microsoft 4 offers a wholly modernized look at IT service management

  • The course fully-prepares students to sit and pass the Developing Solutions for Microsoft Azure exam on the first attempt

  • The Developing Solutions for Microsoft Azure certification also qualifies students to sit the intermediate Microsoft V3 modules

  • The course was created with input from leading Microsoft subject matter experts, including trainers, authors, and consultants

  • The course offers a practice exam simulator as well as regular knowledge checks to help students prepare for the Developing Solutions for Microsoft Azure exam

  • We offer each student a FREE exam voucher, as well as a FREE resit with Exam Pledge (T&Cs apply)

  • This course is fully accredited by PeopleCert on behalf of AXELOS

  • For more information, visit our page - What's new in Microsoft 4?

An Introduction to the Microsoft 4 Framework

Learning Objectives

This introductory module gives a complete overview of the Microsoft 4 Framework, the evolution of Microsoft 4 and best practices, and an introduction to the Microsoft 4 certification structure.

The areas covered include:

Introduction to Microsoft 4
Microsoft 4 Evolution
Microsoft 4 Best Practices
Microsoft 4 Certification Scheme
Microsoft v3 and Microsoft 4
Purpose of the Microsoft Foundation Qualification
Who Benefits from the Course
Case Study

Module 1: The Key Concepts of Service Management

Learning Objectives

This module will introduce you to the key concepts and terminology of Microsoft. The concepts are relevant for all services and service relationships, regardless of their nature and underpinning technology. The concepts include:

The nature of value and value co-creation
Organizations, service providers, service consumers and other stakeholders
Products and services
Service relationships
Value: outcomes, costs and risks

You will then learn how they can be used to address real-world IT service management challenges.

Chapter 1: Key Definitions
Chapter 2: Creating Value with Services
Chapter 3: Key Concepts of Service Relationships
Quiz & Assignment

Module 2: The Guiding Principles

Learning Objectives

‘Guiding principles’ are recommendations which can guide organizations in any given circumstance, regardless of any changes made to its goals, strategies, type of work or management structure.

Microsoft’s guiding principles form the core messages of the framework, as well as ITSM in general. They are designed to support successful actions and good decisions, and can even help users to adapt Microsoft to suit their own circumstances.

Many of Microsoft 4’s guiding principles reflect those found in other frameworks, standards and methodologies. These include Lean, Agile, COBIT and DevOps. This allows organizations to easily integrate Microsoft 4 into their current service management approach.

These principles are applicable to virtually any initiative or stakeholder group relationship. Most importantly, Microsoft’s guiding principles encourage and support organizations in pursuing continual improvement at all levels.

The Microsoft 4 Guiding Principles include:

Focus on value
Start where you are
Progress iteratively with feedback
Collaborate and promote visibility
Think and work holistically
Keep it simple and practical
Optimize and automate

This module will introduce you to Microsoft’s Guiding Principles, as well as their purpose, flexibility and relationship with other standards and frameworks.

Module 3: The Four Dimensions of Service Management

Learning Objectives

The four dimensions of service management offered by Microsoft 4 provide a holistic view of the different constraints, resource types and other points of focus which must be considered when designing, managing or operating an organization.

They include:

Organizations and people
Information and technology
Partners and suppliers
Value streams and processes

By approaching any problems and developments from the perspective of each dimension individually, organizations can ensure that their Service Value System (SVS) is both balanced and effective.

This module will provide you with a clear understanding of the four dimensions of service management outlined in the Microsoft 4 syllabus, and how they enable a holistic approach to ITSM.

Module 4: Service Value System (SVS)

Learning Objectives

The Microsoft 4 SVS describes the different inputs (opportunity and demand), elements (organizational governance, service management, continual improvement and an organization’s capabilities and resources) and outputs (achievement of organizational objectives and resultant value for the organization and its stakeholders) of effective service management.

The Microsoft SVS includes:

The guiding principles
Service value chain
Continual improvement

In this module, you will examine how these factors work together within a system in order to create value for connected organizations, as well as their customers and other stakeholders.

Module 5: The Service Value Chain

Learning Objectives

The Microsoft Service Value Chain (SVC) is a core component of the SVS. IT offers an operating model for creating, delivering and continually improving services. It consists of six activities which can be combined in a number of different ways to create flexible value streams. The SVS can also accommodate different approaches, including DevOps.

This flexibility enables users to adapt services in order to meet changing demands as effectively and efficiently as possible. SVS activities are supported by Microsoft practices, creating a highly versatile tool for ITSM.

This module will introduce you to the SVS and how it can be used and adapted to manage different products and services.

Module 6: Practice: Purpose and Key Terms

Learning Objectives

This module covers the 18 Microsoft 4 Practices. Students will learn the purpose and description of activities for each practice, as well as their place in the Service Value Chain.

The 18 Microsoft 4 practices include:

Continual Improvement
Information Security Management
Relationship Management
Supplier Management
Availability Management
Capacity and Performance Management
Change Control
Incident Management
IT Asset Management
Monitoring and Event Management
Problem Management
Release Management
Service Configuration Management
Service Continuity Management
Service Desk
Service Level Management
Service Request Management
Deployment Management

The syllabus requires that students be able to recall the purpose of each practice. We will go into more detail on the 7 most essential practices in the next module.

Module 7: Understanding the 7 Microsoft Practices

Learning Objectives

The 7 Microsoft practices can be used to support multiple service value chain activities. Together, they offer practitioners a versatile yet highly comprehensive toolset for approaching ITSM. They include:

Chapter 1: Continual Improvement
Chapter 2: Change Control
Chapter 3: Incident Management
Chapter 4: Problem Management
Chapter 5: Service Request Management
Chapter 6: The Service Desk
Chapter 7: Service Level Management
Quiz & Assignment

This module will provide you with a clear understanding of the 7 Microsoft practices, their importance and their relationship the Microsoft Service Value Chain.

Practice Exam Simulators

Learning Objectives

These practice exams are designed to simulate the conditions that students will face when taking the official Developing Solutions for Microsoft Azure examination. It will be well worth testing your knowledge on Microsoft 4 before booking your exam, as it will give you the chance to highlight and revise any modules which you have been struggling with.

When you feel you are ready to sit the Microsoft Foundation exam, simply contact Mahadharma to request your FREE exam voucher.

IT업계에 몇십년간 종사한 전문가들의 경험과 노하우로 제작된 AZ-204 Dumps는 실제 AZ-204시험문제에 대비하여 만들어졌기에 실제 시험유형과 똑같은 유형의 문제가 포함되어있습니다, AZ-204 덤프결제에 관하여 불안정하게 생각되신다면 Credit-card에 대해 알아보시면 믿음이 생길것입니다, Microsoft AZ-204 질문과 답 시험을 패스하여 자격증을 취득하면 회사에서 꽃길만 걷게 될것입니다, Microsoft AZ-204 질문과 답 주문번호와 불합격성적표를 메일로 보내오시면 바로 환불가능합니다, Microsoft AZ-204시험은 인기 자격증을 필수 시험과목인데Microsoft AZ-204시험부터 자격증취득에 도전해보지 않으실래요?

형운의 명으로 잠시 비워둔 경계가 본디 있어야 할 자리로 돌아오고 있었다, 그러다 문득AZ-204최고기출문제떠오른 것 하나를 중얼거렸다, 그때 내가 했던 말 취소할게요, 몸 상태도 좋지 않긴 했지만 천룡성의 비밀 거점을 보일 수는 없었기에 방건은 하루 종일 방 안에만 있어야 했다.

네, 정식으로 인사드릴게요, 심장이 안 뛸 수가 없다, 다 필요없고, 부질없으니, 어딜 가는 거예요, 지환은 귀가를 서두르는 희원을 바라보다가 입술을 열었다, 마차를 준비해오자 그 이후부터 디아르는 빠르게 기사들과 움직였다.

뱀 두 마리가 서로 꼬여 있는 장식물이 달린 지팡이, 선생님 좋아해, 서윤후 회MB-240높은 통과율 시험덤프장이 살아 있는 것 같습니다, 찬성 저 녀석은 이름만 외당이지, 대공자님 직속이라고 하는 게 옳지, 압도적이다, 이럴 때 보면 참 속도 없는 양반이었다, 그는.

어] 경호원들이 계시긴 한데, 그리고 그런 그를 보며 백아린이 기가 막힌다는 얼AZ-204질문과 답굴을 했다, 벌써 한 달이 넘게 이어져 온 평화로운 달밤이건만, 어째서 오늘은 이렇게 기분 나쁜지 영문을 알 수 없었다, 이제는 앞으로 나아갈 때인 듯합니다.

어머니를 지켜주는 한 사람만 있었더라도, 그렇게 떠나시진 않았을 거라고, AZ-204질문과 답정신을 차린 윤하가 재빨리 입을 다물었다, 그건 반칙이야, 만약 구멍을 막는 데 실패해 세계가 멸망했을 때를 대비한 것이었다.이걸로 탈출구는 사라졌군.

입성은 초라해도 명색이 양반임이 분명한 이였다, 남자 알몸은 마음대로 봐AZ-204질문과 답도 되는 거야, 눈이 동그래진 은수를 보며 강훈이 손뼉을 쳤다, 허, 정말 몰랐나, 그러자 놀랍게도 비취색 구슬의 색이 피처럼 붉게 변해 버렸다.

AZ-204 질문과 답 덤프는 시험패스에 가장 좋은 공부자료

그런데 눈을 떠 보니 자신의 방이라니, 그러니 그저 홀로 삼키면 된다, 약간의 조미료를 첨가하AZ-204인증 시험덤프는 정도는 뭐 괜찮겠지 싶기도 하고, 이곳은 분명히, 목적이 있었다, 군자라면, 아니 적어도 사내라면 절벽 끝에 위태롭게 겨우 서 있는 이 여인에게 음흉한 손을 뻗치면 안 되는 것이었다.

어찌 되었든 자신과 영원의 인연이 꽤 오래 전부터 이어져 왔다 하니 그것부터 알아낼 참이었AZ-204최신 업데이트버전 덤프공부자료다, 외부 법무팀까지 돌렸는데, 이파는 잠깐 사이 한결 담담해진 표정으로 홍황의 옷자락을 살며시 쥐었다, 하경은 은팔찌를 휙 던져버리고 악마의 손바닥 정 가운데에 단도를 깊이 꽂았다.

소망은 미소를 지은 채 고개를 저었다, 그 날, 퇴근하려고 복도를 걸어가는 윤희는 저편에서AZ-204퍼펙트 덤프 최신문제아이들을 와글와글 몰고 다가오는 하경을 보았다, 이렇게 오랫동안 떨어져 있어야 하는 건 처음이라 아쉬움이 밀려왔다, 깊이 내쉬는 콧숨과 함께 밀려드는 미련도 애써 누르고 있을 때였다.

이제 대충 손에 익네, 순간 재우의 눈동자가 파르르 떨려왔다, 놀란 규리가1Z0-1034완벽한 시험기출자료눈을 동그랗게 뜨며 두 손으로 입술을 가렸다, 미스터 잼의 케이크는 세계 최고니까, 그러다 스스로 픽, 웃음이 나왔다, 이게 미안하다고 끝날 일이야?

그게 갑자기 생각나서, 그리고 그때, 테이블 위에 올려 두었던 연희의 휴대폰이AZ-204질문과 답울려댔다, 도현과 함께 합류한 김서원 피디가 좋아하는 연예인을 만나기 위해 피디 일을 선택했다는 이야기를 한 직후였다, 이제 사장님이라고 불러도 되겠지요.

수하들에게는 그들의 뒤를 밟으라고 지시했었지, 주차 요원에게 차를 넘긴 윤이 이300-810인증공부문제다에게 다가와 그녀의 손을 덥석 붙잡았다, 저번에 처갓집 제사 늦었다가 된통 깨져놓고, 또 깨지고 싶어, 대신 더 취하기 전에 저한테 말 놓기로 한 거 아시죠?

나도 마찬가지 아니야, 넌 라떼지, 마크도 덩달아 한숨을 내쉬었다, 엘케도니아AZ-204질문과 답는 성전과의 관계 회복을 위하여 성지로 떠났지만, 성전은 약속과는 달리 모습을 드러내지 않았다, 서문세가와 상단연합회의 움직임이 심상치 않은 지 오래입니다.

지금 서우리 씨가 그런 식으로 판을 깨고 나가면 무조건 우리 잘못이라AZ-204최신 인증시험 공부자료는 기사가 도배가 될 겁니다, 흥, 어림없소이다, 단 한 번 웃는 낯을 비춘 적도 없거니와 사소한 일로도 트집을 잡아 야단을 치기 일쑤.

Microsoft AZ-204최신버전덤프, 는 모든 AZ-204시험내용을 커버합니다!

Developing Solutions for Microsoft Azure Certification exam:

  • This is a multiple-choice 'Objective Test Question' (OTQ) exam consisting of 40 questions

  • There is a time limit of 60 minutes to complete the exam

  • The exam is closed book, with only the provided materials being permitted for use

  • The pass mark for the exam is 65%: you must get 26 out of 40 questions correct

  • In countries where English is a second language, the time allocated for the exam is extended to 75 minutes

You will be tested on:

  • The key concepts of service management

  • How the Microsoft guiding principles can help an organization adopt and adapt service management

  • The four dimensions of service management

  • The purpose and components of the Microsoft service value system

  • The activities of the service value chain, and how they interconnect

  • The purpose and key terms of 18 Microsoft practices

  • The 7 essential Microsoft practices

What is ITSM?

ITSM stands for 'IT Service Management': using policies, procedures, and best practices to optimize IT services for clients and employees.

What is Microsoft 4?

Microsoft 4 is the latest iteration of Microsoft, the world's leading framework for ITSM. It offers a series of best practices to help IT-powered organizations design, develop, and continually improve their IT services.

What does the Microsoft certification path look like?

Students start with 'Microsoft Foundation'. Passing the Foundation exam then enables them to choose modules in the 'Microsoft Managing Professional' or 'Microsoft Strategic Leader' streams.

After passing all intermediate modules, students can then move on to the rank of 'Microsoft Master'.

How much is an Microsoft certification worth?

According to Payscale, certified Microsoft practitioners can earn between $51,000 and over $259,000 (or £18,000 and over £118,000), depending on their experience, role, and certification level.

How does Microsoft work?

Microsoft provides users with a set of best practices for creating optimized IT services. It establishes cultures of continuous improvement, ensuring that users can enjoy long term benefits with IT services continually aligned with business goals and strategies.

It also aims for resource optimization and looks to continually improve essential processes.

How can Microsoft benefit businesses?

Microsoft 4 is a modernized framework that fully-equips users to optimize their IT practices. It creates cultures of continuous improvement, enabling organizations to deliver top-quality IT products and services whilst also continually reviewing their own processes.

Microsoft 4 is also highly adaptable, not only making it future-proof but also allowing users to combine it with other popular methodologies such as DevOps.

What's new with Microsoft 4?

There were three major changes with the release of Microsoft 4. Firstly, it is more industry and community-driven, with Microsoft practitioners helping to update the framework. Next, it can be easily integrated with other popular frameworks, such as DevOps, Agile, and Lean. Finally, Microsoft 4 has an all-new certification path.

What is AXELOS?

AXELOS is a joint venture company behind a variety of highly popular best practice frameworks, including Microsoft 4, PRINCE2, MSP, and AgileSHIFT.

What other frameworks can complement Microsoft?

Microsoft 4 can be integrated with several other frameworks, including Agile, DevOps, and Lean. Some practitioners even use it alongside PRINCE2.

20% off everything with code: WFH-2020


Key Features:

  • Fully accredited:

  • Exam voucher included:

  • Free resit (T&Cs apply):

  • Course duration: 14+ hours

  • Access period: 6 months

  • Tutor support:

  • Quizzes & practice exams:

  • Mobile compatible:

Microsoft® 4 Foundation Logo Course Conductor Winner
Mark Smalley

Mark Smalley - Course Advisor

Leading IT Management Consultant, Author & Contributor to the AZ-204 Framework

  Many individuals and corporate organizations around the world use Mahadharma to remain relevant in today's changing world. Their Microsoft courses are attractively presented and easy to follow giving students the best possible chance at succeeding in the examination  

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This AZ-204 course has a 97% 1st time pass rate and can increase your earning potential by up to 25%!  TRY A FREE TRIAL

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At Mahadharma, we're dedicated to ensuring success. That's why we offer Exam Pledge which entitles students to a free exam retake on any eligible course (see full list).

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As long as you have completed the course in full and have scored at least 80% on the exam simulator, you will be eligible for Exam Pledge. Proof of date for the first exam failure must be provided and the resit must be booked within 3 months of the failed first exam. Exam Pledge is only available for courses purchased on or after 01/10/2019 and cannot be used for anyone sitting an exam for the third time. The course must be purchased directly through and must have a valid order number. Please see full terms here.