CLSSBB-001시험정보, GAQM CLSSBB-001시험패스 & CLSSBB-001최신시험기출문제모음 - Mahadharma

 20% off with code: WFH-2020

 FREE exam voucher & resit!

Course Conductor verified 'GAQM Leader'

Key Features:

  • Fully accredited:

  • Exam voucher included:

  • Free resit (T&Cs apply):

  • Course duration: 14+ hours

  • Access period: 6 months

  • Tutor support:

  • Quizzes & practice exams:

  • Mobile compatible:

GAQM® 4 Foundation
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  Student Review

  Wasn't sure if I should do in-class or self paced. The GAQM training from Mahadharma was well organized and the quizzes were a great recap. I passed the exam!  

About this course:

Get started with your GAQM 4 certification training with this online course from Mahadharma!

Formerly known as the 'Information Technology Infrastructure Library', GAQM 4 is a world-class framework for managing and optimizing IT services. This course was designed not only to prepare you to pass the GAQM Certified Lean Six Sigma Black Belt (CLSSBB) Exam exam on your first attempt, but also to give you a solid understanding of the purpose and benefits of the GAQM framework. Kickstart your path to becoming an GAQM Expert today!

Who is this course aimed at?

  • Anyone looking to start working towards becoming a fully certified GAQM 4 Expert

  • Organizations intending to start adopting GAQM 4 best practices

  • ITSM team members or managers who require an understanding of the GAQM framework

  • Professionals hoping to pursue careers in IT management with a globally-recognized qualification

What will you learn by taking this course?

  • How the GAQM best practice framework is used to boost the efficiency, effectiveness and overall quality of IT-powered products and services

  • An overview of the tools, methodologies, purpose, and components of GAQM 4, including the GAQM Service Lifecycle and the Service Value System

  • The key concepts and value of ITSM both to IT product and service providers and their customers

  • How GAQM’s guiding principles can help organizations adopt and adapt service management best practices

  • The activities of the Service Value Chain, and how they interconnect

  • The purpose and key terms of 18 GAQM practices, along with the seven essential practices

  • How to become an GAQM 4 Expert by understanding the new certification path, including the streams for GAQM Managing Professional (MP) and GAQM Strategic Leader (SL)

  • How to incorporate GAQM 4 with other leading frameworks, such as Lean, DevOps, and Agile

  • Everything needed to pass the official GAQM Certified Lean Six Sigma Black Belt (CLSSBB) Exam exam

Why should you take this course?

  • The course addresses all the updates that came with GAQM 4, including the GAQM Service Value System (SVS)

  • GAQM 4 offers a wholly modernized look at IT service management

  • The course fully-prepares students to sit and pass the GAQM Certified Lean Six Sigma Black Belt (CLSSBB) Exam exam on the first attempt

  • The GAQM Certified Lean Six Sigma Black Belt (CLSSBB) Exam certification also qualifies students to sit the intermediate GAQM V3 modules

  • The course was created with input from leading GAQM subject matter experts, including trainers, authors, and consultants

  • The course offers a practice exam simulator as well as regular knowledge checks to help students prepare for the GAQM Certified Lean Six Sigma Black Belt (CLSSBB) Exam exam

  • We offer each student a FREE exam voucher, as well as a FREE resit with Exam Pledge (T&Cs apply)

  • This course is fully accredited by PeopleCert on behalf of AXELOS

  • For more information, visit our page - What's new in GAQM 4?

An Introduction to the GAQM 4 Framework

Learning Objectives

This introductory module gives a complete overview of the GAQM 4 Framework, the evolution of GAQM 4 and best practices, and an introduction to the GAQM 4 certification structure.

The areas covered include:

Introduction to GAQM 4
GAQM 4 Evolution
GAQM 4 Best Practices
GAQM 4 Certification Scheme
GAQM v3 and GAQM 4
Purpose of the GAQM Foundation Qualification
Who Benefits from the Course
Case Study

Module 1: The Key Concepts of Service Management

Learning Objectives

This module will introduce you to the key concepts and terminology of GAQM. The concepts are relevant for all services and service relationships, regardless of their nature and underpinning technology. The concepts include:

The nature of value and value co-creation
Organizations, service providers, service consumers and other stakeholders
Products and services
Service relationships
Value: outcomes, costs and risks

You will then learn how they can be used to address real-world IT service management challenges.

Chapter 1: Key Definitions
Chapter 2: Creating Value with Services
Chapter 3: Key Concepts of Service Relationships
Quiz & Assignment

Module 2: The Guiding Principles

Learning Objectives

‘Guiding principles’ are recommendations which can guide organizations in any given circumstance, regardless of any changes made to its goals, strategies, type of work or management structure.

GAQM’s guiding principles form the core messages of the framework, as well as ITSM in general. They are designed to support successful actions and good decisions, and can even help users to adapt GAQM to suit their own circumstances.

Many of GAQM 4’s guiding principles reflect those found in other frameworks, standards and methodologies. These include Lean, Agile, COBIT and DevOps. This allows organizations to easily integrate GAQM 4 into their current service management approach.

These principles are applicable to virtually any initiative or stakeholder group relationship. Most importantly, GAQM’s guiding principles encourage and support organizations in pursuing continual improvement at all levels.

The GAQM 4 Guiding Principles include:

Focus on value
Start where you are
Progress iteratively with feedback
Collaborate and promote visibility
Think and work holistically
Keep it simple and practical
Optimize and automate

This module will introduce you to GAQM’s Guiding Principles, as well as their purpose, flexibility and relationship with other standards and frameworks.

Module 3: The Four Dimensions of Service Management

Learning Objectives

The four dimensions of service management offered by GAQM 4 provide a holistic view of the different constraints, resource types and other points of focus which must be considered when designing, managing or operating an organization.

They include:

Organizations and people
Information and technology
Partners and suppliers
Value streams and processes

By approaching any problems and developments from the perspective of each dimension individually, organizations can ensure that their Service Value System (SVS) is both balanced and effective.

This module will provide you with a clear understanding of the four dimensions of service management outlined in the GAQM 4 syllabus, and how they enable a holistic approach to ITSM.

Module 4: Service Value System (SVS)

Learning Objectives

The GAQM 4 SVS describes the different inputs (opportunity and demand), elements (organizational governance, service management, continual improvement and an organization’s capabilities and resources) and outputs (achievement of organizational objectives and resultant value for the organization and its stakeholders) of effective service management.

The GAQM SVS includes:

The guiding principles
Service value chain
Continual improvement

In this module, you will examine how these factors work together within a system in order to create value for connected organizations, as well as their customers and other stakeholders.

Module 5: The Service Value Chain

Learning Objectives

The GAQM Service Value Chain (SVC) is a core component of the SVS. IT offers an operating model for creating, delivering and continually improving services. It consists of six activities which can be combined in a number of different ways to create flexible value streams. The SVS can also accommodate different approaches, including DevOps.

This flexibility enables users to adapt services in order to meet changing demands as effectively and efficiently as possible. SVS activities are supported by GAQM practices, creating a highly versatile tool for ITSM.

This module will introduce you to the SVS and how it can be used and adapted to manage different products and services.

Module 6: Practice: Purpose and Key Terms

Learning Objectives

This module covers the 18 GAQM 4 Practices. Students will learn the purpose and description of activities for each practice, as well as their place in the Service Value Chain.

The 18 GAQM 4 practices include:

Continual Improvement
Information Security Management
Relationship Management
Supplier Management
Availability Management
Capacity and Performance Management
Change Control
Incident Management
IT Asset Management
Monitoring and Event Management
Problem Management
Release Management
Service Configuration Management
Service Continuity Management
Service Desk
Service Level Management
Service Request Management
Deployment Management

The syllabus requires that students be able to recall the purpose of each practice. We will go into more detail on the 7 most essential practices in the next module.

Module 7: Understanding the 7 GAQM Practices

Learning Objectives

The 7 GAQM practices can be used to support multiple service value chain activities. Together, they offer practitioners a versatile yet highly comprehensive toolset for approaching ITSM. They include:

Chapter 1: Continual Improvement
Chapter 2: Change Control
Chapter 3: Incident Management
Chapter 4: Problem Management
Chapter 5: Service Request Management
Chapter 6: The Service Desk
Chapter 7: Service Level Management
Quiz & Assignment

This module will provide you with a clear understanding of the 7 GAQM practices, their importance and their relationship the GAQM Service Value Chain.

Practice Exam Simulators

Learning Objectives

These practice exams are designed to simulate the conditions that students will face when taking the official GAQM Certified Lean Six Sigma Black Belt (CLSSBB) Exam examination. It will be well worth testing your knowledge on GAQM 4 before booking your exam, as it will give you the chance to highlight and revise any modules which you have been struggling with.

When you feel you are ready to sit the GAQM Foundation exam, simply contact Mahadharma to request your FREE exam voucher.

다른 덤프들과 같이GAQM인증 CLSSBB-001덤프 적중율과 패스율은 100% 보장해드립니다, GAQM CLSSBB-001시험준비중이신 분이시라면GAQM CLSSBB-001한번 믿고 시험에 도전해보세요, GAQM CLSSBB-001 시험정보 패스할 확율은 아주 낮습니다, GAQM CLSSBB-001 시험정보 여러분은 열악한 취업환경속에서 치열한 경쟁을 많이 느낄것입니다, Mahadharma는 여러분을 위해 최신GAQM인증 CLSSBB-001시험에 대비한GAQM인증 CLSSBB-001덤프를 발췌하였습니다, GAQM 인증 CLSSBB-001시험은 아주 유용한 시험입니다.

직접 보진 않았지만 할머니네 집은 그 정도로 벌레가CLSSBB-001최신 덤프자료많았거든, 끝끝내 제 허락을 기다리는 고집도 어쩐지 믿음직스럽게 느껴졌다, 이혜가 발등까지 들어간 부츠를 벗어버리고 스르르 식탁으로 다가갔다, 사건의 전CLSSBB-001최신 덤프데모 다운로드말을 다 알고 있는 카론으로서는 죄 없는 에로스를 극단으로 몰고 가려는 제피로스가 증오스러울 따름이었다.

황제에게 어떤 반격이 가해질지 알 수 없는 일이었다, 이런 얘기를 하는 아랫것들이 보CLSSBB-001시험정보인다면 곧장 아가씨께 고하겠습니다, 단단하게 고정시켰던 그녀의 머리카락이 풀어지며 앞으로 내려와 얼굴을 가렸다, 타고난 신분이라는 건 바꿀 수 있는 것이 아니지 않은가.

아니면 앞의 내 의심이 그냥 기우였다는 걸까, 도수가 약한데도 몇 잔을CLSSBB-001유효한 인증덤프마셔서일까, 말이 횡설수설하니 정리가 잘 되지 않았다, 그런 결심이 없었더라면 속옷도 챙겨 입지 못한 상태로 막 안겨들었을 리 없지 않은가.

애초에 그런 여자와 결혼을 했어야 했는데, 하고 정필은 새삼스레 아내를 못마땅하게 여겼다, 자신의 목숨을 맞바꿔서라도 죽이고 싶었던 상대가 보란 듯이 눈앞에 서 있었다, 현우의 배려에 그에게 고맙다고 말하려던 혜리가 입을 여는 순간, 별안간 플래쉬가 터졌다.

그는 K고등학교 축제에서 우연히 주은을 보고 제트 엔터테이먼트로 캐스팅했CLSSBB-001시험정보고, 주은은 날개라도 단 듯 조연, 주조연, 주연까지 커다란 굴곡 없이 차근차근 배우로서 자리매김했다, 어떻게 미국인이 되가지고 차 하나도 없어?

네가 도망쳐버릴까 봐, 아뇨, 제가 나갈게요.원진이 뭐라고 하기도 전에CLSSBB-001시험정보전화가 끊겼다, 정헌은 아무렇지 않은 표정으로 말했다.그리고 이쪽은 주예슬 씨, 탁 소리 나게 이마를 짚는 이파는 진심으로 성가신 표정을 지었다.

시험대비 CLSSBB-001 시험정보 덤프공부

무림맹주인 그가 앉자, 자연스레 열려 있던 회의장이 문이 닫혔다, 그녀의 입CLSSBB-001시험정보술이 다시 원진의 입술에 닿았다.찍으려면 확실히 찍어요, 내일 당장 뭘 신고 일을 하러 가야하는지 걱정이 앞섰다, 그렇게 그는 단순하게 생각하기로 했다.

빨갛고 팅팅 부었는데 흉하지 않다니, 제가 직업이 변호사거든요, 이 남자, 김 비서NS0-303최신 시험 기출문제 모음는 민호의 알리바이를 부술 도구였으니까, 그 숲이 멸망하면서 돌은 수많은 추측 중에는 세계수가 모종의 이유로 죽는 바람에 숲이 멸망했다는 추측이 대세를 이루고 있었다.

장난칠 생각에 가슴이 콩닥콩닥 바쁘게 뛰어댔다, 윤후는 고개를 갸웃했다, NS0-402인증덤프공부저도 도경 씨가 좋아요, 잔잔한 물가에 비치는 초승달이 더할 나위 없이 아름다웠다, 윤희는 얼른 세수를 하러 일어났다, 이제는 그럴 필요 없어.

제 자리였습니다, 돌아가면, 그때부터 시작일 것이다, 외롭진 않았CLSSBB-001시험정보어요, 아리아를 발견한 정령들이 그녀의 앞으로 재빨리 날아갔다, 우태환 실장이라는 사람을 찾아봐요, 이건 엄마의 잘못이 아니었다.

이제 와서 침착한 척 해봤자 아무 소용이 없다는 걸 알면서도, 다 지난 생일이고, CLSSBB-001최신 시험 최신 덤프자료대충 상황 정리가 되자, 아침 식사가 시작됐다, 다희가 지원을 보며 그녀야말로 무슨 생각을 하는 건지 모르겠다는 눈빛을 보내고 있을 때, 다현이 쿨하게 인사를 건넸다.

믿기 싫은데, 미소가 너무 해말갛다.거짓말, 그렇게 예민하게 반응할 필요도 없1z1-808인기자격증 시험대비자료지만, 그녀가 인자한 미소를 짓고 있었다, 우진이 품에서 금영진옥패를 꺼내 주려 하자 정배가 거절했다, 소원은 그의 귀여운 면모에 옅은 미소를 짓고 말았다.

내가 이제 당신의 든든한 버팀목이라고, 윽박지르기 바쁘던 엄마가 처음으로 누그러진 말투로MLS-C01-KR시험패스나를 달래려고 했다, 그때, 누군가 이다의 두 팔을 부드럽게 붙잡고 뒤로 끌어당겼다, 그러지 말고 우리 차 한 잔해요, 아까 낮에 은정에게서 들은 말이 머릿속에서 떠나지 않았다.

아주 가관도 아니더라, 허나 그럼에도 혈교의 행군은 멈추지 않았다, CLSSBB-001시험정보단 한 명, 그나저나 팀장님은 안 힘들어요, 다만, 그 와중에도 하나만은 분명히 알 수 있었다, 춤도 잘 추고, 그림도 잘 그리 응?

시험대비 CLSSBB-001 시험정보 덤프공부자료

대체 어디까지 상상하는 것이냐, 우리는 정식의 눈을 보며CLSSBB-001최신시험행복한 표정을 지었다, 아, 그러셨어요, 소원이 심장 소리가 바깥으로 들리지 않게끔 품에 안은 자료에 힘을 주었다.

GAQM Certified Lean Six Sigma Black Belt (CLSSBB) Exam Certification exam:

  • This is a multiple-choice 'Objective Test Question' (OTQ) exam consisting of 40 questions

  • There is a time limit of 60 minutes to complete the exam

  • The exam is closed book, with only the provided materials being permitted for use

  • The pass mark for the exam is 65%: you must get 26 out of 40 questions correct

  • In countries where English is a second language, the time allocated for the exam is extended to 75 minutes

You will be tested on:

  • The key concepts of service management

  • How the GAQM guiding principles can help an organization adopt and adapt service management

  • The four dimensions of service management

  • The purpose and components of the GAQM service value system

  • The activities of the service value chain, and how they interconnect

  • The purpose and key terms of 18 GAQM practices

  • The 7 essential GAQM practices

What is ITSM?

ITSM stands for 'IT Service Management': using policies, procedures, and best practices to optimize IT services for clients and employees.

What is GAQM 4?

GAQM 4 is the latest iteration of GAQM, the world's leading framework for ITSM. It offers a series of best practices to help IT-powered organizations design, develop, and continually improve their IT services.

What does the GAQM certification path look like?

Students start with 'GAQM Foundation'. Passing the Foundation exam then enables them to choose modules in the 'GAQM Managing Professional' or 'GAQM Strategic Leader' streams.

After passing all intermediate modules, students can then move on to the rank of 'GAQM Master'.

How much is an GAQM certification worth?

According to Payscale, certified GAQM practitioners can earn between $51,000 and over $259,000 (or £18,000 and over £118,000), depending on their experience, role, and certification level.

How does GAQM work?

GAQM provides users with a set of best practices for creating optimized IT services. It establishes cultures of continuous improvement, ensuring that users can enjoy long term benefits with IT services continually aligned with business goals and strategies.

It also aims for resource optimization and looks to continually improve essential processes.

How can GAQM benefit businesses?

GAQM 4 is a modernized framework that fully-equips users to optimize their IT practices. It creates cultures of continuous improvement, enabling organizations to deliver top-quality IT products and services whilst also continually reviewing their own processes.

GAQM 4 is also highly adaptable, not only making it future-proof but also allowing users to combine it with other popular methodologies such as DevOps.

What's new with GAQM 4?

There were three major changes with the release of GAQM 4. Firstly, it is more industry and community-driven, with GAQM practitioners helping to update the framework. Next, it can be easily integrated with other popular frameworks, such as DevOps, Agile, and Lean. Finally, GAQM 4 has an all-new certification path.

What is AXELOS?

AXELOS is a joint venture company behind a variety of highly popular best practice frameworks, including GAQM 4, PRINCE2, MSP, and AgileSHIFT.

What other frameworks can complement GAQM?

GAQM 4 can be integrated with several other frameworks, including Agile, DevOps, and Lean. Some practitioners even use it alongside PRINCE2.

20% off everything with code: WFH-2020


Key Features:

  • Fully accredited:

  • Exam voucher included:

  • Free resit (T&Cs apply):

  • Course duration: 14+ hours

  • Access period: 6 months

  • Tutor support:

  • Quizzes & practice exams:

  • Mobile compatible:

GAQM® 4 Foundation Logo Course Conductor Winner
Mark Smalley

Mark Smalley - Course Advisor

Leading IT Management Consultant, Author & Contributor to the CLSSBB-001 Framework

  Many individuals and corporate organizations around the world use Mahadharma to remain relevant in today's changing world. Their GAQM courses are attractively presented and easy to follow giving students the best possible chance at succeeding in the examination  

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At Mahadharma, we're dedicated to ensuring success. That's why we offer Exam Pledge which entitles students to a free exam retake on any eligible course (see full list).

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Exam pledge conditions

As long as you have completed the course in full and have scored at least 80% on the exam simulator, you will be eligible for Exam Pledge. Proof of date for the first exam failure must be provided and the resit must be booked within 3 months of the failed first exam. Exam Pledge is only available for courses purchased on or after 01/10/2019 and cannot be used for anyone sitting an exam for the third time. The course must be purchased directly through and must have a valid order number. Please see full terms here.