CLSSYB-001시험정보 - CLSSYB-001퍼펙트최신버전문제, CLSSYB-001시험합격덤프 - Mahadharma

 20% off with code: WFH-2020

 FREE exam voucher & resit!

Course Conductor verified 'GAQM Leader'

Key Features:

  • Fully accredited:

  • Exam voucher included:

  • Free resit (T&Cs apply):

  • Course duration: 14+ hours

  • Access period: 6 months

  • Tutor support:

  • Quizzes & practice exams:

  • Mobile compatible:

GAQM® 4 Foundation
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  Student Review

  Wasn't sure if I should do in-class or self paced. The GAQM training from Mahadharma was well organized and the quizzes were a great recap. I passed the exam!  

About this course:

Get started with your GAQM 4 certification training with this online course from Mahadharma!

Formerly known as the 'Information Technology Infrastructure Library', GAQM 4 is a world-class framework for managing and optimizing IT services. This course was designed not only to prepare you to pass the GAQM Certified Lean Six Sigma Yellow Belt (CLSSYB) Exam exam on your first attempt, but also to give you a solid understanding of the purpose and benefits of the GAQM framework. Kickstart your path to becoming an GAQM Expert today!

Who is this course aimed at?

  • Anyone looking to start working towards becoming a fully certified GAQM 4 Expert

  • Organizations intending to start adopting GAQM 4 best practices

  • ITSM team members or managers who require an understanding of the GAQM framework

  • Professionals hoping to pursue careers in IT management with a globally-recognized qualification

What will you learn by taking this course?

  • How the GAQM best practice framework is used to boost the efficiency, effectiveness and overall quality of IT-powered products and services

  • An overview of the tools, methodologies, purpose, and components of GAQM 4, including the GAQM Service Lifecycle and the Service Value System

  • The key concepts and value of ITSM both to IT product and service providers and their customers

  • How GAQM’s guiding principles can help organizations adopt and adapt service management best practices

  • The activities of the Service Value Chain, and how they interconnect

  • The purpose and key terms of 18 GAQM practices, along with the seven essential practices

  • How to become an GAQM 4 Expert by understanding the new certification path, including the streams for GAQM Managing Professional (MP) and GAQM Strategic Leader (SL)

  • How to incorporate GAQM 4 with other leading frameworks, such as Lean, DevOps, and Agile

  • Everything needed to pass the official GAQM Certified Lean Six Sigma Yellow Belt (CLSSYB) Exam exam

Why should you take this course?

  • The course addresses all the updates that came with GAQM 4, including the GAQM Service Value System (SVS)

  • GAQM 4 offers a wholly modernized look at IT service management

  • The course fully-prepares students to sit and pass the GAQM Certified Lean Six Sigma Yellow Belt (CLSSYB) Exam exam on the first attempt

  • The GAQM Certified Lean Six Sigma Yellow Belt (CLSSYB) Exam certification also qualifies students to sit the intermediate GAQM V3 modules

  • The course was created with input from leading GAQM subject matter experts, including trainers, authors, and consultants

  • The course offers a practice exam simulator as well as regular knowledge checks to help students prepare for the GAQM Certified Lean Six Sigma Yellow Belt (CLSSYB) Exam exam

  • We offer each student a FREE exam voucher, as well as a FREE resit with Exam Pledge (T&Cs apply)

  • This course is fully accredited by PeopleCert on behalf of AXELOS

  • For more information, visit our page - What's new in GAQM 4?

An Introduction to the GAQM 4 Framework

Learning Objectives

This introductory module gives a complete overview of the GAQM 4 Framework, the evolution of GAQM 4 and best practices, and an introduction to the GAQM 4 certification structure.

The areas covered include:

Introduction to GAQM 4
GAQM 4 Evolution
GAQM 4 Best Practices
GAQM 4 Certification Scheme
GAQM v3 and GAQM 4
Purpose of the GAQM Foundation Qualification
Who Benefits from the Course
Case Study

Module 1: The Key Concepts of Service Management

Learning Objectives

This module will introduce you to the key concepts and terminology of GAQM. The concepts are relevant for all services and service relationships, regardless of their nature and underpinning technology. The concepts include:

The nature of value and value co-creation
Organizations, service providers, service consumers and other stakeholders
Products and services
Service relationships
Value: outcomes, costs and risks

You will then learn how they can be used to address real-world IT service management challenges.

Chapter 1: Key Definitions
Chapter 2: Creating Value with Services
Chapter 3: Key Concepts of Service Relationships
Quiz & Assignment

Module 2: The Guiding Principles

Learning Objectives

‘Guiding principles’ are recommendations which can guide organizations in any given circumstance, regardless of any changes made to its goals, strategies, type of work or management structure.

GAQM’s guiding principles form the core messages of the framework, as well as ITSM in general. They are designed to support successful actions and good decisions, and can even help users to adapt GAQM to suit their own circumstances.

Many of GAQM 4’s guiding principles reflect those found in other frameworks, standards and methodologies. These include Lean, Agile, COBIT and DevOps. This allows organizations to easily integrate GAQM 4 into their current service management approach.

These principles are applicable to virtually any initiative or stakeholder group relationship. Most importantly, GAQM’s guiding principles encourage and support organizations in pursuing continual improvement at all levels.

The GAQM 4 Guiding Principles include:

Focus on value
Start where you are
Progress iteratively with feedback
Collaborate and promote visibility
Think and work holistically
Keep it simple and practical
Optimize and automate

This module will introduce you to GAQM’s Guiding Principles, as well as their purpose, flexibility and relationship with other standards and frameworks.

Module 3: The Four Dimensions of Service Management

Learning Objectives

The four dimensions of service management offered by GAQM 4 provide a holistic view of the different constraints, resource types and other points of focus which must be considered when designing, managing or operating an organization.

They include:

Organizations and people
Information and technology
Partners and suppliers
Value streams and processes

By approaching any problems and developments from the perspective of each dimension individually, organizations can ensure that their Service Value System (SVS) is both balanced and effective.

This module will provide you with a clear understanding of the four dimensions of service management outlined in the GAQM 4 syllabus, and how they enable a holistic approach to ITSM.

Module 4: Service Value System (SVS)

Learning Objectives

The GAQM 4 SVS describes the different inputs (opportunity and demand), elements (organizational governance, service management, continual improvement and an organization’s capabilities and resources) and outputs (achievement of organizational objectives and resultant value for the organization and its stakeholders) of effective service management.

The GAQM SVS includes:

The guiding principles
Service value chain
Continual improvement

In this module, you will examine how these factors work together within a system in order to create value for connected organizations, as well as their customers and other stakeholders.

Module 5: The Service Value Chain

Learning Objectives

The GAQM Service Value Chain (SVC) is a core component of the SVS. IT offers an operating model for creating, delivering and continually improving services. It consists of six activities which can be combined in a number of different ways to create flexible value streams. The SVS can also accommodate different approaches, including DevOps.

This flexibility enables users to adapt services in order to meet changing demands as effectively and efficiently as possible. SVS activities are supported by GAQM practices, creating a highly versatile tool for ITSM.

This module will introduce you to the SVS and how it can be used and adapted to manage different products and services.

Module 6: Practice: Purpose and Key Terms

Learning Objectives

This module covers the 18 GAQM 4 Practices. Students will learn the purpose and description of activities for each practice, as well as their place in the Service Value Chain.

The 18 GAQM 4 practices include:

Continual Improvement
Information Security Management
Relationship Management
Supplier Management
Availability Management
Capacity and Performance Management
Change Control
Incident Management
IT Asset Management
Monitoring and Event Management
Problem Management
Release Management
Service Configuration Management
Service Continuity Management
Service Desk
Service Level Management
Service Request Management
Deployment Management

The syllabus requires that students be able to recall the purpose of each practice. We will go into more detail on the 7 most essential practices in the next module.

Module 7: Understanding the 7 GAQM Practices

Learning Objectives

The 7 GAQM practices can be used to support multiple service value chain activities. Together, they offer practitioners a versatile yet highly comprehensive toolset for approaching ITSM. They include:

Chapter 1: Continual Improvement
Chapter 2: Change Control
Chapter 3: Incident Management
Chapter 4: Problem Management
Chapter 5: Service Request Management
Chapter 6: The Service Desk
Chapter 7: Service Level Management
Quiz & Assignment

This module will provide you with a clear understanding of the 7 GAQM practices, their importance and their relationship the GAQM Service Value Chain.

Practice Exam Simulators

Learning Objectives

These practice exams are designed to simulate the conditions that students will face when taking the official GAQM Certified Lean Six Sigma Yellow Belt (CLSSYB) Exam examination. It will be well worth testing your knowledge on GAQM 4 before booking your exam, as it will give you the chance to highlight and revise any modules which you have been struggling with.

When you feel you are ready to sit the GAQM Foundation exam, simply contact Mahadharma to request your FREE exam voucher.

GAQM CLSSYB-001 시험정보 덤프에 있는 문제만 공부하면 되기에 시험일이 며칠뒤라도 시험패스는 문제없습니다, GAQM CLSSYB-001 퍼펙트 최신버전 문제 CLSSYB-001 퍼펙트 최신버전 문제덤프의 소프트웨어버전은 PC에 JAVA시스템을 설치하면 작동가능하고 온라인버전은 PC뿐만아니라 휴대폰에서도 사용가능하기에 소프트웨어버전을 업그레이드한 버전이라고 보시면 됩니다, GAQM 인증CLSSYB-001시험에 도전해보려고 하는데 공부할 내용이 너무 많아 스트레스를 받는 분들은 지금 보고계시는 공부자료는 책장에 다시 넣으시고Mahadharma의GAQM 인증CLSSYB-001덤프자료에 주목하세요, 우리 Mahadharma에서는 최고이자 최신의GAQM 인증CLSSYB-001덤프자료를 제공 함으로 여러분을 도와GAQM 인증CLSSYB-001인증자격증을 쉽게 취득할 수 있게 해드립니다.만약 아직도GAQM 인증CLSSYB-001시험패스를 위하여 고군분투하고 있다면 바로 우리 Mahadharma를 선택함으로 여러분의 고민을 날려버릴수 있습니다.

순간 세상이 온통 하얗게 보였다, 더 이상 양소정이 있을 리 없는 반점이었다, 하지CLSSYB-001시험정보만 저는 대중의 취향에 아첨하면서 인기를 얻고 싶진 않거든요, 바닥 보수 공사 작업이랑 기동대원 포함 전체 교도관들 특별 훈련도 있어서 복도 방향 출입이 통제되었습니다.

그래서 어느 정도 적당한 선에서는 서로가 모른 척해주고 있었는데, 창천군CLSSYB-001시험정보을 치워버리고 싶은 김규는 아버지 장현이 동지사 행을 빠지는 걸 내심 반길 것이다, 전령을 보내지 왜 직접 왔소, 정식의 문제는 절대로 아니었다.

순간, 그녀는 뒷덜미가 쭈뼛했다, 그녀가 반쯤 풀린 눈으로 소원을 뚫어지게 바CLSSYB-001시험대비 덤프 최신 샘플라보고 있었다, 그런데 그게 오히려 두 사람 관계를 망치지 않을까, 싸울 수만 있다면, 망설이던 윤은 조심스럽게 그의 주머니에 손을 넣어 휴대폰을 꺼내들었다.

비비안은 그의 뒷모습을 한참 응시하다 현관문을 닫았다, 그래서 시윤은 하륜에게는 복분자 술JN0-634인증덤프공부을 절대 안 줄 거라고 다짐했다, 그가 등을 보이며 눕자 은홍은 가슴을 동여맨 깊을 풀기 위해 서둘러 일어나 앉았다, 바로 이 대목이 자야가 궁금해하던 이안의 진짜 믿을 구석이었다.

너무 오랜만에 해보는 거라 모양은 별로지만 맛은 괜찮을걸요, 슬프CLSSYB-001최신버전 시험덤프공부고 아픈 기억뿐인 한국에 있고 싶지 않은 것은 당연했다, 들어오라고 해, 본좌 역시 빠질 것이다, 영화관으로 가, 웃기다, 정말.

승록의 말을 들은 설리와 선우는 동시에 벙찐 표정이 되었다, 초고는 명상CLSSYB-001시험정보에서 빠져나왔다, 그렇지, 참, 단엽이 이를 갈았다, 그럼 서지환 씨가 나 여행 간 거, 알고 있다는 말이야, 아니, 저는 땅의 정령왕이 아닌데요.

CLSSYB-001 시험정보 최신 덤프로 시험패스 가능

다시 한번 스크롤을 찢게 되면 스크롤을 처음 사용한 곳으로 되돌아가게 되지요, 잠CLSSYB-001인증시험대비 공부문제깐 문 좀 열어줄래요, 묘하게 저를 닮은 것 같기도 하고, 자신을 바라보고 있는 애지의 예쁜 얼굴에서 반달 눈웃음을 짓는 자신의 얼굴이 언뜻언뜻 떠오는 것 같았다.

억지로 끼워 맞춘다면 기껏해야 할아버지가 될까나, 나 혼자만의 착각, 눈CLSSYB-001높은 통과율 시험덤프자료이 달린 이상, 분명 의심을 사리라.제길, 그리곤 조심스럽게 다시 물었다, 사실은 구언, 스스로도 스스로가 뭘 어쩌고 싶어하는 건지 잘 몰랐다.

안 되겠다, 도저히 무리다, 오빠한테 사장님이라고 불러CLSSYB-001시험정보요, 지금 승후가 하려는 건 한 사람의 삶을 완전히 뒤집어엎는 것이나 다름없었다, 하나 우진의 두려움은, 정배의 예상을 넘어서는 저 밑바닥, 정작 서연은 다음날 새CLSSYB-001시험정보벽같이 오픈 해 빵을 구워야 하기 때문에 오늘처럼 반죽 작업을 늦게 시작하는 날은 이렇게 늦게 퇴근하기도 했다.

그리고 시우는 불길한 예감이 들어맞는다고 했다, 저도 동물원에 오는 건 좀 당황스러워서요, 밖에 있는 악귀들의 기운이 점점 더 거세지고 있습니다, 집에 공구함 있습니까, 주원이, 보내줘요, 은수는 칠판에 글자를 써 놓고 학생들의 대답을 기다렸다.

재연은 암묵적으로 동의했다, 손을 잡고 깊은 물속으로 다이빙했다 나오는가 하면,중간 중간 물속에서 숨 쉬는 법을 잊어 버둥거리는 서연을 끌어안고 달랬다, 밤을 꼬박 샜음에도 불구하고 두 사람은 잠자리에 들지 않고 곧장 집무실에 같이 자리했다.

친구들이 도철의 외모가 좀 그렇지 않냐 라고 하면 영HPE2-T36퍼펙트 최신버전 문제애는 이런 말을 했다, 내 것인데도 내 뜻대로 조종할 수가 없는 내 감정, 내 마음, 이성현은 병을 핑계로그 일에서 손을 뗐고, 일이 해결되지 않아 서윤후가H12-871_V1.0시험합격덤프골머리를 앓는 사이 정인의 김정용이 다가와 오진태의 아버지인 오현철을 죽여서 오진태를 흔들리게 만들었다.

혹시나 주머니들처럼 효과가 사라졌으면 어쩌나 고민했는데, 다행이지 않은가, 물CLSSYB-001유효한 최신덤프공부러나야 한다 해도 그냥 곧바로 꼬리를 내릴 수는 없지.생각을 정리한 그가 입을 열었다, 이 남자의 냄새는 슬쩍슬쩍 맡을 때마다 뇌가 탈춤을 추는 것만 같다.

가느다란 설화향의 몸을 다 가리며, 구르듯 달려가는 최문용의 비대한 뒷모습을CLSSYB-001인증시험 인기 덤프문제홍루월은 무력하게 바라보았다, 리안이 정령에게 이를 교환하고 받은 돈과 리잭이 갖고 있던 돈을 모아 토끼 인형을 사러 갔지만, 돈은 턱없이 부족했다.

적중율 높은 CLSSYB-001 시험정보 시험대비덤프

누구 좀 만났어, 다시 조용히 문을 닫은 리사가 갈색 주머니를 어깨에 둘러업었다, 그 남자가CLSSYB-001시험정보이제야 자신을 바라봐주고 있는 것 같았다, 쩜오라며 순진한 척은 다 해놓고 말이지, 끊어진 줄 알았잖아.혜은이를 대신 보낼 수는 없다는 말을 어떻게 할까 생각하는데 수혁이 의외의 말을 했다.

GAQM Certified Lean Six Sigma Yellow Belt (CLSSYB) Exam Certification exam:

  • This is a multiple-choice 'Objective Test Question' (OTQ) exam consisting of 40 questions

  • There is a time limit of 60 minutes to complete the exam

  • The exam is closed book, with only the provided materials being permitted for use

  • The pass mark for the exam is 65%: you must get 26 out of 40 questions correct

  • In countries where English is a second language, the time allocated for the exam is extended to 75 minutes

You will be tested on:

  • The key concepts of service management

  • How the GAQM guiding principles can help an organization adopt and adapt service management

  • The four dimensions of service management

  • The purpose and components of the GAQM service value system

  • The activities of the service value chain, and how they interconnect

  • The purpose and key terms of 18 GAQM practices

  • The 7 essential GAQM practices

What is ITSM?

ITSM stands for 'IT Service Management': using policies, procedures, and best practices to optimize IT services for clients and employees.

What is GAQM 4?

GAQM 4 is the latest iteration of GAQM, the world's leading framework for ITSM. It offers a series of best practices to help IT-powered organizations design, develop, and continually improve their IT services.

What does the GAQM certification path look like?

Students start with 'GAQM Foundation'. Passing the Foundation exam then enables them to choose modules in the 'GAQM Managing Professional' or 'GAQM Strategic Leader' streams.

After passing all intermediate modules, students can then move on to the rank of 'GAQM Master'.

How much is an GAQM certification worth?

According to Payscale, certified GAQM practitioners can earn between $51,000 and over $259,000 (or £18,000 and over £118,000), depending on their experience, role, and certification level.

How does GAQM work?

GAQM provides users with a set of best practices for creating optimized IT services. It establishes cultures of continuous improvement, ensuring that users can enjoy long term benefits with IT services continually aligned with business goals and strategies.

It also aims for resource optimization and looks to continually improve essential processes.

How can GAQM benefit businesses?

GAQM 4 is a modernized framework that fully-equips users to optimize their IT practices. It creates cultures of continuous improvement, enabling organizations to deliver top-quality IT products and services whilst also continually reviewing their own processes.

GAQM 4 is also highly adaptable, not only making it future-proof but also allowing users to combine it with other popular methodologies such as DevOps.

What's new with GAQM 4?

There were three major changes with the release of GAQM 4. Firstly, it is more industry and community-driven, with GAQM practitioners helping to update the framework. Next, it can be easily integrated with other popular frameworks, such as DevOps, Agile, and Lean. Finally, GAQM 4 has an all-new certification path.

What is AXELOS?

AXELOS is a joint venture company behind a variety of highly popular best practice frameworks, including GAQM 4, PRINCE2, MSP, and AgileSHIFT.

What other frameworks can complement GAQM?

GAQM 4 can be integrated with several other frameworks, including Agile, DevOps, and Lean. Some practitioners even use it alongside PRINCE2.

20% off everything with code: WFH-2020


Key Features:

  • Fully accredited:

  • Exam voucher included:

  • Free resit (T&Cs apply):

  • Course duration: 14+ hours

  • Access period: 6 months

  • Tutor support:

  • Quizzes & practice exams:

  • Mobile compatible:

GAQM® 4 Foundation Logo Course Conductor Winner
Mark Smalley

Mark Smalley - Course Advisor

Leading IT Management Consultant, Author & Contributor to the CLSSYB-001 Framework

  Many individuals and corporate organizations around the world use Mahadharma to remain relevant in today's changing world. Their GAQM courses are attractively presented and easy to follow giving students the best possible chance at succeeding in the examination  

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As long as you have purchased a Mahadharma course that is eligible for Exam Pledge and adhere to the conditions listed below, you will be able to request a free resit. If you fail your first exam, simply contact our support team to claim your retake voucher.

Exam pledge conditions

As long as you have completed the course in full and have scored at least 80% on the exam simulator, you will be eligible for Exam Pledge. Proof of date for the first exam failure must be provided and the resit must be booked within 3 months of the failed first exam. Exam Pledge is only available for courses purchased on or after 01/10/2019 and cannot be used for anyone sitting an exam for the third time. The course must be purchased directly through and must have a valid order number. Please see full terms here.