E_C4HYCP1811참고자료 & E_C4HYCP1811학습자료 - E_C4HYCP1811최고품질인증시험기출자료 - Mahadharma


 20% off with code: WFH-2020

 FREE exam voucher & resit!

Course Conductor verified 'SAP Leader'

Key Features:

  • Fully accredited:

  • Exam voucher included:

  • Free resit (T&Cs apply):

  • Course duration: 14+ hours

  • Access period: 6 months

  • Tutor support:

  • Quizzes & practice exams:

  • Mobile compatible:

SAP® 4 Foundation
TrustPilot Logo
  Student Review

  Wasn't sure if I should do in-class or self paced. The SAP training from Mahadharma was well organized and the quizzes were a great recap. I passed the exam!  

About this course:

Get started with your SAP 4 certification training with this online course from Mahadharma!

Formerly known as the 'Information Technology Infrastructure Library', SAP 4 is a world-class framework for managing and optimizing IT services. This course was designed not only to prepare you to pass the SAP Certified Product Support Specialist - SAP Commerce Cloud exam on your first attempt, but also to give you a solid understanding of the purpose and benefits of the SAP framework. Kickstart your path to becoming an SAP Expert today!

Who is this course aimed at?

  • Anyone looking to start working towards becoming a fully certified SAP 4 Expert

  • Organizations intending to start adopting SAP 4 best practices

  • ITSM team members or managers who require an understanding of the SAP framework

  • Professionals hoping to pursue careers in IT management with a globally-recognized qualification

What will you learn by taking this course?

  • How the SAP best practice framework is used to boost the efficiency, effectiveness and overall quality of IT-powered products and services

  • An overview of the tools, methodologies, purpose, and components of SAP 4, including the SAP Service Lifecycle and the Service Value System

  • The key concepts and value of ITSM both to IT product and service providers and their customers

  • How SAP’s guiding principles can help organizations adopt and adapt service management best practices

  • The activities of the Service Value Chain, and how they interconnect

  • The purpose and key terms of 18 SAP practices, along with the seven essential practices

  • How to become an SAP 4 Expert by understanding the new certification path, including the streams for SAP Managing Professional (MP) and SAP Strategic Leader (SL)

  • How to incorporate SAP 4 with other leading frameworks, such as Lean, DevOps, and Agile

  • Everything needed to pass the official SAP Certified Product Support Specialist - SAP Commerce Cloud exam

Why should you take this course?

  • The course addresses all the updates that came with SAP 4, including the SAP Service Value System (SVS)

  • SAP 4 offers a wholly modernized look at IT service management

  • The course fully-prepares students to sit and pass the SAP Certified Product Support Specialist - SAP Commerce Cloud exam on the first attempt

  • The SAP Certified Product Support Specialist - SAP Commerce Cloud certification also qualifies students to sit the intermediate SAP V3 modules

  • The course was created with input from leading SAP subject matter experts, including trainers, authors, and consultants

  • The course offers a practice exam simulator as well as regular knowledge checks to help students prepare for the SAP Certified Product Support Specialist - SAP Commerce Cloud exam

  • We offer each student a FREE exam voucher, as well as a FREE resit with Exam Pledge (T&Cs apply)

  • This course is fully accredited by PeopleCert on behalf of AXELOS

  • For more information, visit our page - What's new in SAP 4?

An Introduction to the SAP 4 Framework

Learning Objectives

This introductory module gives a complete overview of the SAP 4 Framework, the evolution of SAP 4 and best practices, and an introduction to the SAP 4 certification structure.

The areas covered include:

Introduction to SAP 4
SAP 4 Evolution
SAP 4 Best Practices
SAP 4 Certification Scheme
SAP v3 and SAP 4
Purpose of the SAP Foundation Qualification
Who Benefits from the Course
Case Study

Module 1: The Key Concepts of Service Management

Learning Objectives

This module will introduce you to the key concepts and terminology of SAP. The concepts are relevant for all services and service relationships, regardless of their nature and underpinning technology. The concepts include:

The nature of value and value co-creation
Organizations, service providers, service consumers and other stakeholders
Products and services
Service relationships
Value: outcomes, costs and risks

You will then learn how they can be used to address real-world IT service management challenges.

Chapter 1: Key Definitions
Chapter 2: Creating Value with Services
Chapter 3: Key Concepts of Service Relationships
Quiz & Assignment

Module 2: The Guiding Principles

Learning Objectives

‘Guiding principles’ are recommendations which can guide organizations in any given circumstance, regardless of any changes made to its goals, strategies, type of work or management structure.

SAP’s guiding principles form the core messages of the framework, as well as ITSM in general. They are designed to support successful actions and good decisions, and can even help users to adapt SAP to suit their own circumstances.

Many of SAP 4’s guiding principles reflect those found in other frameworks, standards and methodologies. These include Lean, Agile, COBIT and DevOps. This allows organizations to easily integrate SAP 4 into their current service management approach.

These principles are applicable to virtually any initiative or stakeholder group relationship. Most importantly, SAP’s guiding principles encourage and support organizations in pursuing continual improvement at all levels.

The SAP 4 Guiding Principles include:

Focus on value
Start where you are
Progress iteratively with feedback
Collaborate and promote visibility
Think and work holistically
Keep it simple and practical
Optimize and automate

This module will introduce you to SAP’s Guiding Principles, as well as their purpose, flexibility and relationship with other standards and frameworks.

Module 3: The Four Dimensions of Service Management

Learning Objectives

The four dimensions of service management offered by SAP 4 provide a holistic view of the different constraints, resource types and other points of focus which must be considered when designing, managing or operating an organization.

They include:

Organizations and people
Information and technology
Partners and suppliers
Value streams and processes

By approaching any problems and developments from the perspective of each dimension individually, organizations can ensure that their Service Value System (SVS) is both balanced and effective.

This module will provide you with a clear understanding of the four dimensions of service management outlined in the SAP 4 syllabus, and how they enable a holistic approach to ITSM.

Module 4: Service Value System (SVS)

Learning Objectives

The SAP 4 SVS describes the different inputs (opportunity and demand), elements (organizational governance, service management, continual improvement and an organization’s capabilities and resources) and outputs (achievement of organizational objectives and resultant value for the organization and its stakeholders) of effective service management.

The SAP SVS includes:

The guiding principles
Service value chain
Continual improvement

In this module, you will examine how these factors work together within a system in order to create value for connected organizations, as well as their customers and other stakeholders.

Module 5: The Service Value Chain

Learning Objectives

The SAP Service Value Chain (SVC) is a core component of the SVS. IT offers an operating model for creating, delivering and continually improving services. It consists of six activities which can be combined in a number of different ways to create flexible value streams. The SVS can also accommodate different approaches, including DevOps.

This flexibility enables users to adapt services in order to meet changing demands as effectively and efficiently as possible. SVS activities are supported by SAP practices, creating a highly versatile tool for ITSM.

This module will introduce you to the SVS and how it can be used and adapted to manage different products and services.

Module 6: Practice: Purpose and Key Terms

Learning Objectives

This module covers the 18 SAP 4 Practices. Students will learn the purpose and description of activities for each practice, as well as their place in the Service Value Chain.

The 18 SAP 4 practices include:

Continual Improvement
Information Security Management
Relationship Management
Supplier Management
Availability Management
Capacity and Performance Management
Change Control
Incident Management
IT Asset Management
Monitoring and Event Management
Problem Management
Release Management
Service Configuration Management
Service Continuity Management
Service Desk
Service Level Management
Service Request Management
Deployment Management

The syllabus requires that students be able to recall the purpose of each practice. We will go into more detail on the 7 most essential practices in the next module.

Module 7: Understanding the 7 SAP Practices

Learning Objectives

The 7 SAP practices can be used to support multiple service value chain activities. Together, they offer practitioners a versatile yet highly comprehensive toolset for approaching ITSM. They include:

Chapter 1: Continual Improvement
Chapter 2: Change Control
Chapter 3: Incident Management
Chapter 4: Problem Management
Chapter 5: Service Request Management
Chapter 6: The Service Desk
Chapter 7: Service Level Management
Quiz & Assignment

This module will provide you with a clear understanding of the 7 SAP practices, their importance and their relationship the SAP Service Value Chain.

Practice Exam Simulators

Learning Objectives

These practice exams are designed to simulate the conditions that students will face when taking the official SAP Certified Product Support Specialist - SAP Commerce Cloud examination. It will be well worth testing your knowledge on SAP 4 before booking your exam, as it will give you the chance to highlight and revise any modules which you have been struggling with.

When you feel you are ready to sit the SAP Foundation exam, simply contact Mahadharma to request your FREE exam voucher.

많은 사이트에서 판매하고 있는 시험자료보다 출중한Mahadharma의 SAP E_C4HYCP1811덤프는 실제시험의 거의 모든 문제를 적중하여 고득점으로 시험에서 한방에 패스하도록 해드립니다, SAP E_C4HYCP1811 참고자료 구매한 MB2-706덤프가 업데이트될시 최신버전은 어떻게 받는지요, 많은 분들은SAP E_C4HYCP1811인증시험이 아주 어려운 것은 알고 있습니다, Mahadharma E_C4HYCP1811 학습자료에서 제공해드리는 덤프는 IT업계 유명인사들이 자신들의 노하우와 경험을 토대로 하여 실제 출제되는 시험문제를 연구하여 제작한 최고품질의 덤프자료입니다, SAP E_C4HYCP1811 참고자료 여러분은 이것이야 말로 알맞춤이고, 전면적인 여러분이 지금까지 갖고 싶었던 문제집이라는 것을 느끼게 됩니다.

마음이 안 편해서요, 그런 말을 왜 제게 하시는 겁니까, 걔가, 우리가C_HRHFC_2011최고품질 인증시험 기출자료계약결혼 한 걸 알고 있었다고요, 떨어지지 않을 것 같았던 지욱의 입술이 유나에게서 멀어졌다, 로인은 황당하다는 듯한 표정으로 주위를 둘러보았다.

살리를 십수 년 상대하다 보니 이 정도 상처는 자야에게 있어서 감기 정도밖에 안 된다는걸 모E_C4HYCP1811참고자료르는 그로서는 눈앞의 여자가 기이할 뿐이었다.칫, 손발을 묶인 채 재갈을 물고 있는 노인은 분명 유곤이었다, 때문에 그녀의 뒷모습에 대고 서우가 한쪽 눈을 찡긋하는 것을 알지 못했다.

제라드 남작은 그란디에 공작의 명령으로, 지방에 내려가 영지를 다스리고H13-321학습자료있었다, 오그마 대족장은 역시 모든 사제의 귀감이시다!신께서 말씀하셨다, 잠시 후면 이모님과 밖을 나선 하리가 돌아올 시간이고, 선공은 매랑이었다.

너 이 바닥에 소문 쫙 났어 인마, 아니면 자랑이야?설리는 사연을 읽으면서 은https://pass4sure.itcertkr.com/E_C4HYCP1811_exam.html근히 부아가 치밀어 올랐다, 남자의 손에 힘줄이 돋아났다, 헛소리하지 말아요, 이미 팀원들은 앞서 회의실로 이동한 후였다, 그의 머리가 이상해져버린 걸까.

그럼 이제 더 이상 성욕이 생기지 않고, 소중한 친구가 영원히 기상하지 못하고 평생 잠이E_C4HYCP1811참고자료든다면?혹시 모르니까 어디 한번, 내가 정당하게 이 자리에 오르지 않았다는 거, 물어본다고 그녀가 순순히 털어놓을 것 같지도 않았고, 남의 사정을 집요하게 캐묻는 취미도 없었다.

주아는 얼굴이 빨개진 걸 들키지 않아 참 다행이라고 생각했다, 아니면 어디 다녀오셨어요, E_C4HYCP1811참고자료시간이 지나면 원래대로 돌아올 것입니다, 그런데 하나 중요한 게 있더군요, 넌 괜찮냐고.내가 안 괜찮을 게 뭐가 있어, 태건은 예린과 피가 섞인 죄로 승후의 눈치를 볼 수밖에 없었다.

최신버전 E_C4HYCP1811 참고자료 덤프는 SAP Certified Product Support Specialist - SAP Commerce Cloud 시험합격의 유일한 자료

그러나 새끼용을 다른 사람들이 있는 곳에서 보인다면, 유영은 몇 번 집E_C4HYCP1811참고자료으로 찾아왔던 우진 직원들을 떠올렸다, 아, 그러고 보니 도연 씨, 덕분에 깁스를 해서 두 달 동안이나 자전거는 타지 못했었지, 시간 되는 한.

싫어하신다고요, 내 편이니까, 세월의 흔적을 말해주듯 얼굴이 주E_C4HYCP1811퍼펙트 최신 덤프자료름져 있었다, 이는 보고도 믿지 못할 일이었다, 주방 안까지 들어가서 냉장고의 실물을 확인하고 나온 표준이 물었다, 친오빠 찬데.

그, 그럼 쉬세요, 윤희도 눈치는 있었으므로 눈동자만 이리저리 굴E_C4HYCP1811인증시험 덤프자료릴 뿐이었다, 갑자기 어느 순간 의녀가 사라지고 보이지 않았다, 이제 알았니, 학교를 옮길 수 있다면 환상이다, 그리고 잊지 말거라.

그래도 괜찮다고, 뭐든 다 받아주는 은수 덕분이었을까, 홍반인들을 자신이 원하는 장소E_C4HYCP1811인증덤프데모문제에서 필요한 때에 적절히 사용하기 위해 짠 계획이었다, 제가 원래 한 번에 두 가지를 잘 못해요, 좀 드시고 주무세요, 뒤에 걸리는 그림이라 타이트하게 따지 않는다고요.

그럼 이따가.그때였다, 날이 선 경고에 은수는 덜컥 겁이 났다, 사람들이 다E_C4HYCP1811최고덤프문제들 이상하게 쳐다보는 것만 같아 고개를 제대로 들 수가 없었다, 사모님이 뭐야, 그러니까 저한테 잘하세요, 나는 조금 더 이 추억에 젖어 있고 싶으니까.

잠시 차를 마시고 있는데, 뜨거운 김이 나는 음식이 곧 차려졌다, 소원 씨도 남자친구랑E_C4HYCP1811합격보장 가능 시험대비자료헤어진 지 얼마 안 됐죠, 그러니 저 여자가 모르고 있을 리 없다, 그곳에 어떠한 적이 있어도 아니 잔인무도한 살귀가 존재한다 해도, 그렇대도 꼭 한번 할아버지를 뵙고 싶었으니까.

고이사가 막내의 말에 수긍하며 고개를 끄덕였다.아싸~ 그럼 우리 월급도 오르겠E_C4HYCP1811시험합격덤프네요, 등 뒤에 푹신한 이불이 와닿자 혜주의 심장박동이 두 배로 빨라졌다, 지금 두 사람이 내 얘기를 하고 있었다, 거기 일 좀 더 보고 며칠 뒤에 올 거야.

이 정도 깔끔한 맛이라면 당연히 다들 좋아할 거라고 생각을 해요.

SAP Certified Product Support Specialist - SAP Commerce Cloud Certification exam:

  • This is a multiple-choice 'Objective Test Question' (OTQ) exam consisting of 40 questions

  • There is a time limit of 60 minutes to complete the exam

  • The exam is closed book, with only the provided materials being permitted for use

  • The pass mark for the exam is 65%: you must get 26 out of 40 questions correct

  • In countries where English is a second language, the time allocated for the exam is extended to 75 minutes

You will be tested on:

  • The key concepts of service management

  • How the SAP guiding principles can help an organization adopt and adapt service management

  • The four dimensions of service management

  • The purpose and components of the SAP service value system

  • The activities of the service value chain, and how they interconnect

  • The purpose and key terms of 18 SAP practices

  • The 7 essential SAP practices

What is ITSM?

ITSM stands for 'IT Service Management': using policies, procedures, and best practices to optimize IT services for clients and employees.

What is SAP 4?

SAP 4 is the latest iteration of SAP, the world's leading framework for ITSM. It offers a series of best practices to help IT-powered organizations design, develop, and continually improve their IT services.

What does the SAP certification path look like?

Students start with 'SAP Foundation'. Passing the Foundation exam then enables them to choose modules in the 'SAP Managing Professional' or 'SAP Strategic Leader' streams.

After passing all intermediate modules, students can then move on to the rank of 'SAP Master'.

How much is an SAP certification worth?

According to Payscale, certified SAP practitioners can earn between $51,000 and over $259,000 (or £18,000 and over £118,000), depending on their experience, role, and certification level.

How does SAP work?

SAP provides users with a set of best practices for creating optimized IT services. It establishes cultures of continuous improvement, ensuring that users can enjoy long term benefits with IT services continually aligned with business goals and strategies.

It also aims for resource optimization and looks to continually improve essential processes.

How can SAP benefit businesses?

SAP 4 is a modernized framework that fully-equips users to optimize their IT practices. It creates cultures of continuous improvement, enabling organizations to deliver top-quality IT products and services whilst also continually reviewing their own processes.

SAP 4 is also highly adaptable, not only making it future-proof but also allowing users to combine it with other popular methodologies such as DevOps.

What's new with SAP 4?

There were three major changes with the release of SAP 4. Firstly, it is more industry and community-driven, with SAP practitioners helping to update the framework. Next, it can be easily integrated with other popular frameworks, such as DevOps, Agile, and Lean. Finally, SAP 4 has an all-new certification path.

What is AXELOS?

AXELOS is a joint venture company behind a variety of highly popular best practice frameworks, including SAP 4, PRINCE2, MSP, and AgileSHIFT.

What other frameworks can complement SAP?

SAP 4 can be integrated with several other frameworks, including Agile, DevOps, and Lean. Some practitioners even use it alongside PRINCE2.

20% off everything with code: WFH-2020


Key Features:

  • Fully accredited:

  • Exam voucher included:

  • Free resit (T&Cs apply):

  • Course duration: 14+ hours

  • Access period: 6 months

  • Tutor support:

  • Quizzes & practice exams:

  • Mobile compatible:

SAP® 4 Foundation Logo Course Conductor Winner
Mark Smalley

Mark Smalley - Course Advisor

Leading IT Management Consultant, Author & Contributor to the E_C4HYCP1811 Framework

  Many individuals and corporate organizations around the world use Mahadharma to remain relevant in today's changing world. Their SAP courses are attractively presented and easy to follow giving students the best possible chance at succeeding in the examination  

LinkedIn Page

This E_C4HYCP1811 course has a 97% 1st time pass rate and can increase your earning potential by up to 25%!  TRY A FREE TRIAL

Trusted by Over 150 Corporate Clients Globally

Mahadharma partner with hundreds of organizations to upskill and certify their employees as well as supplying managers with highly relevant data on training programs, allowing them to make the most of their investments. Get a FREE no obligation quote today and see for yourself.

Featured Clients

Exam Pledge from Mahadharma

At Mahadharma, we're dedicated to ensuring success. That's why we offer Exam Pledge which entitles students to a free exam retake on any eligible course (see full list).

What is the format of my exam resit?

Resits are taken online via remote proctor. For more information about online exams, please visit our Support and FAQ pages.

How do I get my free 2nd exam voucher?

As long as you have purchased a Mahadharma course that is eligible for Exam Pledge and adhere to the conditions listed below, you will be able to request a free resit. If you fail your first exam, simply contact our support team to claim your retake voucher.

Exam pledge conditions

As long as you have completed the course in full and have scored at least 80% on the exam simulator, you will be eligible for Exam Pledge. Proof of date for the first exam failure must be provided and the resit must be booked within 3 months of the failed first exam. Exam Pledge is only available for courses purchased on or after 01/10/2019 and cannot be used for anyone sitting an exam for the third time. The course must be purchased directly through www.goodelearning.com and must have a valid order number. Please see full terms here.