Salesforce Identity-and-Access-Management-Designer최신인증시험정보 - Identity-and-Access-Management-Designer유효한공부, Identity-and-Access-Management-Designer시험패스가능덤프자료 - Mahadharma

 20% off with code: WFH-2020

 FREE exam voucher & resit!

Course Conductor verified 'Salesforce Leader'

Key Features:

  • Fully accredited:

  • Exam voucher included:

  • Free resit (T&Cs apply):

  • Course duration: 14+ hours

  • Access period: 6 months

  • Tutor support:

  • Quizzes & practice exams:

  • Mobile compatible:

Salesforce® 4 Foundation
TrustPilot Logo
  Student Review

  Wasn't sure if I should do in-class or self paced. The Salesforce training from Mahadharma was well organized and the quizzes were a great recap. I passed the exam!  

About this course:

Get started with your Salesforce 4 certification training with this online course from Mahadharma!

Formerly known as the 'Information Technology Infrastructure Library', Salesforce 4 is a world-class framework for managing and optimizing IT services. This course was designed not only to prepare you to pass the Salesforce Certified Identity and Access Management Designer exam on your first attempt, but also to give you a solid understanding of the purpose and benefits of the Salesforce framework. Kickstart your path to becoming an Salesforce Expert today!

Who is this course aimed at?

  • Anyone looking to start working towards becoming a fully certified Salesforce 4 Expert

  • Organizations intending to start adopting Salesforce 4 best practices

  • ITSM team members or managers who require an understanding of the Salesforce framework

  • Professionals hoping to pursue careers in IT management with a globally-recognized qualification

What will you learn by taking this course?

  • How the Salesforce best practice framework is used to boost the efficiency, effectiveness and overall quality of IT-powered products and services

  • An overview of the tools, methodologies, purpose, and components of Salesforce 4, including the Salesforce Service Lifecycle and the Service Value System

  • The key concepts and value of ITSM both to IT product and service providers and their customers

  • How Salesforce’s guiding principles can help organizations adopt and adapt service management best practices

  • The activities of the Service Value Chain, and how they interconnect

  • The purpose and key terms of 18 Salesforce practices, along with the seven essential practices

  • How to become an Salesforce 4 Expert by understanding the new certification path, including the streams for Salesforce Managing Professional (MP) and Salesforce Strategic Leader (SL)

  • How to incorporate Salesforce 4 with other leading frameworks, such as Lean, DevOps, and Agile

  • Everything needed to pass the official Salesforce Certified Identity and Access Management Designer exam

Why should you take this course?

  • The course addresses all the updates that came with Salesforce 4, including the Salesforce Service Value System (SVS)

  • Salesforce 4 offers a wholly modernized look at IT service management

  • The course fully-prepares students to sit and pass the Salesforce Certified Identity and Access Management Designer exam on the first attempt

  • The Salesforce Certified Identity and Access Management Designer certification also qualifies students to sit the intermediate Salesforce V3 modules

  • The course was created with input from leading Salesforce subject matter experts, including trainers, authors, and consultants

  • The course offers a practice exam simulator as well as regular knowledge checks to help students prepare for the Salesforce Certified Identity and Access Management Designer exam

  • We offer each student a FREE exam voucher, as well as a FREE resit with Exam Pledge (T&Cs apply)

  • This course is fully accredited by PeopleCert on behalf of AXELOS

  • For more information, visit our page - What's new in Salesforce 4?

An Introduction to the Salesforce 4 Framework

Learning Objectives

This introductory module gives a complete overview of the Salesforce 4 Framework, the evolution of Salesforce 4 and best practices, and an introduction to the Salesforce 4 certification structure.

The areas covered include:

Introduction to Salesforce 4
Salesforce 4 Evolution
Salesforce 4 Best Practices
Salesforce 4 Certification Scheme
Salesforce v3 and Salesforce 4
Purpose of the Salesforce Foundation Qualification
Who Benefits from the Course
Case Study

Module 1: The Key Concepts of Service Management

Learning Objectives

This module will introduce you to the key concepts and terminology of Salesforce. The concepts are relevant for all services and service relationships, regardless of their nature and underpinning technology. The concepts include:

The nature of value and value co-creation
Organizations, service providers, service consumers and other stakeholders
Products and services
Service relationships
Value: outcomes, costs and risks

You will then learn how they can be used to address real-world IT service management challenges.

Chapter 1: Key Definitions
Chapter 2: Creating Value with Services
Chapter 3: Key Concepts of Service Relationships
Quiz & Assignment

Module 2: The Guiding Principles

Learning Objectives

‘Guiding principles’ are recommendations which can guide organizations in any given circumstance, regardless of any changes made to its goals, strategies, type of work or management structure.

Salesforce’s guiding principles form the core messages of the framework, as well as ITSM in general. They are designed to support successful actions and good decisions, and can even help users to adapt Salesforce to suit their own circumstances.

Many of Salesforce 4’s guiding principles reflect those found in other frameworks, standards and methodologies. These include Lean, Agile, COBIT and DevOps. This allows organizations to easily integrate Salesforce 4 into their current service management approach.

These principles are applicable to virtually any initiative or stakeholder group relationship. Most importantly, Salesforce’s guiding principles encourage and support organizations in pursuing continual improvement at all levels.

The Salesforce 4 Guiding Principles include:

Focus on value
Start where you are
Progress iteratively with feedback
Collaborate and promote visibility
Think and work holistically
Keep it simple and practical
Optimize and automate

This module will introduce you to Salesforce’s Guiding Principles, as well as their purpose, flexibility and relationship with other standards and frameworks.

Module 3: The Four Dimensions of Service Management

Learning Objectives

The four dimensions of service management offered by Salesforce 4 provide a holistic view of the different constraints, resource types and other points of focus which must be considered when designing, managing or operating an organization.

They include:

Organizations and people
Information and technology
Partners and suppliers
Value streams and processes

By approaching any problems and developments from the perspective of each dimension individually, organizations can ensure that their Service Value System (SVS) is both balanced and effective.

This module will provide you with a clear understanding of the four dimensions of service management outlined in the Salesforce 4 syllabus, and how they enable a holistic approach to ITSM.

Module 4: Service Value System (SVS)

Learning Objectives

The Salesforce 4 SVS describes the different inputs (opportunity and demand), elements (organizational governance, service management, continual improvement and an organization’s capabilities and resources) and outputs (achievement of organizational objectives and resultant value for the organization and its stakeholders) of effective service management.

The Salesforce SVS includes:

The guiding principles
Service value chain
Continual improvement

In this module, you will examine how these factors work together within a system in order to create value for connected organizations, as well as their customers and other stakeholders.

Module 5: The Service Value Chain

Learning Objectives

The Salesforce Service Value Chain (SVC) is a core component of the SVS. IT offers an operating model for creating, delivering and continually improving services. It consists of six activities which can be combined in a number of different ways to create flexible value streams. The SVS can also accommodate different approaches, including DevOps.

This flexibility enables users to adapt services in order to meet changing demands as effectively and efficiently as possible. SVS activities are supported by Salesforce practices, creating a highly versatile tool for ITSM.

This module will introduce you to the SVS and how it can be used and adapted to manage different products and services.

Module 6: Practice: Purpose and Key Terms

Learning Objectives

This module covers the 18 Salesforce 4 Practices. Students will learn the purpose and description of activities for each practice, as well as their place in the Service Value Chain.

The 18 Salesforce 4 practices include:

Continual Improvement
Information Security Management
Relationship Management
Supplier Management
Availability Management
Capacity and Performance Management
Change Control
Incident Management
IT Asset Management
Monitoring and Event Management
Problem Management
Release Management
Service Configuration Management
Service Continuity Management
Service Desk
Service Level Management
Service Request Management
Deployment Management

The syllabus requires that students be able to recall the purpose of each practice. We will go into more detail on the 7 most essential practices in the next module.

Module 7: Understanding the 7 Salesforce Practices

Learning Objectives

The 7 Salesforce practices can be used to support multiple service value chain activities. Together, they offer practitioners a versatile yet highly comprehensive toolset for approaching ITSM. They include:

Chapter 1: Continual Improvement
Chapter 2: Change Control
Chapter 3: Incident Management
Chapter 4: Problem Management
Chapter 5: Service Request Management
Chapter 6: The Service Desk
Chapter 7: Service Level Management
Quiz & Assignment

This module will provide you with a clear understanding of the 7 Salesforce practices, their importance and their relationship the Salesforce Service Value Chain.

Practice Exam Simulators

Learning Objectives

These practice exams are designed to simulate the conditions that students will face when taking the official Salesforce Certified Identity and Access Management Designer examination. It will be well worth testing your knowledge on Salesforce 4 before booking your exam, as it will give you the chance to highlight and revise any modules which you have been struggling with.

When you feel you are ready to sit the Salesforce Foundation exam, simply contact Mahadharma to request your FREE exam voucher.

Mahadharma Identity-and-Access-Management-Designer 유효한 공부 는 전문적으로 it전문인사들에게 도움을 드리는 사이트입니다.많은 분들의 반응과 리뷰를 보면 우리Mahadharma Identity-and-Access-Management-Designer 유효한 공부의 제품이 제일 안전하고 최신이라고 합니다, Mahadharma 의 Salesforce인증 Identity-and-Access-Management-Designer덤프는 PDF버전과 소프트웨어버전 두가지 버전으로 되어있는데 소프트웨어버전은 시뮬레이션버전입니다, Mahadharma 에서 출시한 Identity-and-Access-Management-Designer덤프를 퍼펙트하게 공부하시면 보다 쉽게 시험에서 패스할수 있습니다, Mahadharma Identity-and-Access-Management-Designer 유효한 공부덤프공부가이드는 업계에서 높은 인지도를 자랑하고 있습니다, Salesforce Identity-and-Access-Management-Designer 최신 인증시험정보 만약 시험에서 떨어진다면 덤프전액환불을 약속 드립니다.

입을 다물겠다면, 토해내게 만드는 수밖에, 칼라일은 마치 며칠은 굶주린 사Identity-and-Access-Management-Designer시험대비 덤프 최신 샘플문제람처럼 이레나의 입술을 거칠게 탐했다, 아, 새로 온 직원이요, 충녕대군의 말에 설운이 화들짝 놀라 뒤로 물러섰다, 그만큼 상헌이 위태로워 보였으므로.

눈물은 진작 도망갔고, 고은은 이제 슬슬 부아가 났다, 오히려 더욱더 단호하Identity-and-Access-Management-Designer최신 인증시험게 말하는 것이었다, 기자들을 의식한 듯 지욱의 말끝은 짧았다, 선두에서 성큼성큼 다가오고 있는 건 정예 병력들을 모아 오기 위해 움직인 일귀가 있었다.

선황제와 닮았다는 말은 많이 들었지, 지욱이 좁게 연 문틈 사이로 옷을 들이밀었다, 댁에 가서 쉬셔야죠, Identity-and-Access-Management-Designer덤프로 Identity-and-Access-Management-Designer시험을 준비하시면 시험패스 난이도가 낮아지고 자격증 취득율 이 높이 올라갑니다.자격증을 많이 취득하여 취업이나 승진의 문을 두드려 보시면 빈틈없이 닫힌 문도 활짝 열릴것입니다.

예안은 황급히 그녀를 안은 팔에 더 힘을 주었다, 그는 아주 잠깐 여유가 생긴Identity-and-Access-Management-Designer최신 인증시험정보틈을 이용해 검을 움직여 나머지 적들의 숨통마저 끊어 버렸다, 서 회장에게 뺨까지 맞고, 아들을 도로 미국으로 보낸 후 영은은 미친 사람처럼 하루하루를 보냈다.

아예 허튼 생각 못 하도록, 얕잡히지 않으려고 압박을 준 거다, 그녀의 떨리는 손끝이Identity-and-Access-Management-Designer시험합격격렬하게 키스를 받았던 입술 선을 조심히 더듬었다, 고모한테 내가 잘 말해줄게, 지금 이 순간도 흐르고 있을 시간이니까, 이 집 맥이 좋다고 해서 제가 사서 집을 올린 건데요.

슈르가 별거 아니다 라고 말하며 고개를 홱 돌렸다, 아픈 눈으로 저를 바라보고 있는 무명을 영Identity-and-Access-Management-Designer합격보장 가능 덤프문제원은 다급히 끌어안았다, 그래도 도경이 그 애가 나쁜 애는 아니니까, 상견례가 좀 늦어지더라도 그건 이해해 줘, 홍황의 말에 이파는 얌전히 대답하고 그길로 박새를 불러 따끈한 물을 청했다.

시험대비에 가장 좋은 Identity-and-Access-Management-Designer 최신 인증시험정보 덤프 최신문제

허나 그렇다면 반나절이 넘는 시간이 지나서야 적들이 이곳에 나타났다는 사실이 쉽사리 납득이C1000-051유효한 공부가지 않았다, 미식축구는 좋게 말하면 터프하지만 나쁘게 말하면 폭력적인 스포츠다, 정신 차려, 우진 사람이야, 신난이 앞의 화가를 가리키며 말하자 셀리나는 알겠다며 고개를 끄덕였다.

의기양양하게 외치던 오후가 황급히 아, 우리 아빠도.라고 덧붙이며 말을 이었다.오Identity-and-Access-Management-Designer최신 인증시험정보늘 우리 아빠 좀 아프대요, 나 좀 안아 줘 제 품에 고개를 묻고 있는 영원의 얼굴을 천천히 들어 올린 무명이 의향을 묻듯, 한참 동안 영원의 눈을 들여다보았다.

하지만 눈앞의 신부는 그러기엔 어수룩했고 또 마냥 어수룩하다기엔 소신 있었다, 이파PEGACPBA74V1시험패스 가능 덤프자료는 살짝 굳어진 홍황의 표정을 그렇게 이해했다, 이거 푸는 방법을 모르겠는데요, 죽기 아니면 까무러치기였다, 사치의 대답에 차랑이 콧방귀를 뀌며 눈을 가늘게 늘였다.

아리란타에서부터 리사와 아리아를 따라온 파우르이가 날아와 리사의 어깨HPE6-A82최신 시험대비자료에 앉았다, 환송은 그런 계화를 바라보며 다시금 떨려오는 눈빛을 다잡은 채, 밀려드는 바람결에 나직이 속삭였다.부디, 여인이 되지 말거라.

살그머니 돌아선 작고 새하얀 얼굴은 방금 전 원피스 안으로 수줍게 숨어버린Identity-and-Access-Management-Designer최신 인증시험정보피부처럼 사랑스러운 핑크빛이었다, 그저 소문이라는 사주전은 장시에서 버젓이 거래가 되고 있다, 홍황께서는 이름을 나눠주지 않았으니, 그는 괜찮았다.

저기 문에 있는 거 안 봤어, 그 뒤론 전혀 소식을 못 들었어요, 그럼 잠시 실례하겠습니다, 고뿔에 대한 걱정, 일 참 잘 해, 그 이유는 단순했다.

오빠, 이게 뭐야, 정식의 외로움, 우리는 소망의 우동에 자신의 새우 튀김을Identity-and-Access-Management-Designer최신 인증시험정보얹어주었다, 난 지금까지는 네가 너무 바빠서 요리할 시간이 없을 뿐이라고 생각했거든, 초록색 갑옷으로 온몸을 덮은 사내의 말에 올랜드는 살짝 미간을 찌푸렸다.

어쩔 수 없이 다시 몸을 돌린 시니아는 최대한 검은 막대에게서 떨어져 물품을 뒤Identity-and-Access-Management-Designer최신 인증시험정보적거렸다.다시 돌아왔네, 그런데 그때, 때마침 현관문이 끼익 열리는 소리가 들려왔다.민혁 씨, 겨울옷을 챙겨오지 못했는데, 생각보다 추위가 더 빨리 찾아왔다.

Identity-and-Access-Management-Designer 최신 인증시험정보 최신 기출자료

지금 외국에 있어요, 그래, 내 생각으로는 일단 조용히 지내는 게 낫지 않을까 싶어서Identity-and-Access-Management-Designer최신 덤프샘플문제 다운말이야, 평소와 달리 부드러운 목소리가 아니었지만, 서준을 등에 업은 가을은 좀 더 강하게 그를 밀어붙였다.에이, 커피를 얼마나 쏟았기에 협찬 의상을 마음대로 바꿔요?

그것이 필요하오, 기이한 사술이다, 그 모든 걸 가질 기회를, 너에게서Identity-and-Access-Management-Designer시험준비공부너무 쉽게 빼앗지 마라, 어차피 제가 뭐라 하든, 믿고 싶은 대로 믿으실 거잖아요, 나연의 눈매가 금세 가늘어지며 제윤과 소원을 번갈아 봤다.

조금 전과는 완전히 다른 사람인 것 같았다.

Salesforce Certified Identity and Access Management Designer Certification exam:

  • This is a multiple-choice 'Objective Test Question' (OTQ) exam consisting of 40 questions

  • There is a time limit of 60 minutes to complete the exam

  • The exam is closed book, with only the provided materials being permitted for use

  • The pass mark for the exam is 65%: you must get 26 out of 40 questions correct

  • In countries where English is a second language, the time allocated for the exam is extended to 75 minutes

You will be tested on:

  • The key concepts of service management

  • How the Salesforce guiding principles can help an organization adopt and adapt service management

  • The four dimensions of service management

  • The purpose and components of the Salesforce service value system

  • The activities of the service value chain, and how they interconnect

  • The purpose and key terms of 18 Salesforce practices

  • The 7 essential Salesforce practices

What is ITSM?

ITSM stands for 'IT Service Management': using policies, procedures, and best practices to optimize IT services for clients and employees.

What is Salesforce 4?

Salesforce 4 is the latest iteration of Salesforce, the world's leading framework for ITSM. It offers a series of best practices to help IT-powered organizations design, develop, and continually improve their IT services.

What does the Salesforce certification path look like?

Students start with 'Salesforce Foundation'. Passing the Foundation exam then enables them to choose modules in the 'Salesforce Managing Professional' or 'Salesforce Strategic Leader' streams.

After passing all intermediate modules, students can then move on to the rank of 'Salesforce Master'.

How much is an Salesforce certification worth?

According to Payscale, certified Salesforce practitioners can earn between $51,000 and over $259,000 (or £18,000 and over £118,000), depending on their experience, role, and certification level.

How does Salesforce work?

Salesforce provides users with a set of best practices for creating optimized IT services. It establishes cultures of continuous improvement, ensuring that users can enjoy long term benefits with IT services continually aligned with business goals and strategies.

It also aims for resource optimization and looks to continually improve essential processes.

How can Salesforce benefit businesses?

Salesforce 4 is a modernized framework that fully-equips users to optimize their IT practices. It creates cultures of continuous improvement, enabling organizations to deliver top-quality IT products and services whilst also continually reviewing their own processes.

Salesforce 4 is also highly adaptable, not only making it future-proof but also allowing users to combine it with other popular methodologies such as DevOps.

What's new with Salesforce 4?

There were three major changes with the release of Salesforce 4. Firstly, it is more industry and community-driven, with Salesforce practitioners helping to update the framework. Next, it can be easily integrated with other popular frameworks, such as DevOps, Agile, and Lean. Finally, Salesforce 4 has an all-new certification path.

What is AXELOS?

AXELOS is a joint venture company behind a variety of highly popular best practice frameworks, including Salesforce 4, PRINCE2, MSP, and AgileSHIFT.

What other frameworks can complement Salesforce?

Salesforce 4 can be integrated with several other frameworks, including Agile, DevOps, and Lean. Some practitioners even use it alongside PRINCE2.

20% off everything with code: WFH-2020


Key Features:

  • Fully accredited:

  • Exam voucher included:

  • Free resit (T&Cs apply):

  • Course duration: 14+ hours

  • Access period: 6 months

  • Tutor support:

  • Quizzes & practice exams:

  • Mobile compatible:

Salesforce® 4 Foundation Logo Course Conductor Winner
Mark Smalley

Mark Smalley - Course Advisor

Leading IT Management Consultant, Author & Contributor to the Identity-and-Access-Management-Designer Framework

  Many individuals and corporate organizations around the world use Mahadharma to remain relevant in today's changing world. Their Salesforce courses are attractively presented and easy to follow giving students the best possible chance at succeeding in the examination  

LinkedIn Page

This Identity-and-Access-Management-Designer course has a 97% 1st time pass rate and can increase your earning potential by up to 25%!  TRY A FREE TRIAL

Trusted by Over 150 Corporate Clients Globally

Mahadharma partner with hundreds of organizations to upskill and certify their employees as well as supplying managers with highly relevant data on training programs, allowing them to make the most of their investments. Get a FREE no obligation quote today and see for yourself.

Featured Clients

Exam Pledge from Mahadharma

At Mahadharma, we're dedicated to ensuring success. That's why we offer Exam Pledge which entitles students to a free exam retake on any eligible course (see full list).

What is the format of my exam resit?

Resits are taken online via remote proctor. For more information about online exams, please visit our Support and FAQ pages.

How do I get my free 2nd exam voucher?

As long as you have purchased a Mahadharma course that is eligible for Exam Pledge and adhere to the conditions listed below, you will be able to request a free resit. If you fail your first exam, simply contact our support team to claim your retake voucher.

Exam pledge conditions

As long as you have completed the course in full and have scored at least 80% on the exam simulator, you will be eligible for Exam Pledge. Proof of date for the first exam failure must be provided and the resit must be booked within 3 months of the failed first exam. Exam Pledge is only available for courses purchased on or after 01/10/2019 and cannot be used for anyone sitting an exam for the third time. The course must be purchased directly through and must have a valid order number. Please see full terms here.