MS-200시험패스인증공부자료, MS-200참고자료 & MS-200최신업데이트덤프공부 - Mahadharma

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Key Features:

  • Fully accredited:

  • Exam voucher included:

  • Free resit (T&Cs apply):

  • Course duration: 14+ hours

  • Access period: 6 months

  • Tutor support:

  • Quizzes & practice exams:

  • Mobile compatible:

Microsoft® 4 Foundation
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  Student Review

  Wasn't sure if I should do in-class or self paced. The Microsoft training from Mahadharma was well organized and the quizzes were a great recap. I passed the exam!  

About this course:

Get started with your Microsoft 4 certification training with this online course from Mahadharma!

Formerly known as the 'Information Technology Infrastructure Library', Microsoft 4 is a world-class framework for managing and optimizing IT services. This course was designed not only to prepare you to pass the Planning and Configuring a Messaging Platform exam on your first attempt, but also to give you a solid understanding of the purpose and benefits of the Microsoft framework. Kickstart your path to becoming an Microsoft Expert today!

Who is this course aimed at?

  • Anyone looking to start working towards becoming a fully certified Microsoft 4 Expert

  • Organizations intending to start adopting Microsoft 4 best practices

  • ITSM team members or managers who require an understanding of the Microsoft framework

  • Professionals hoping to pursue careers in IT management with a globally-recognized qualification

What will you learn by taking this course?

  • How the Microsoft best practice framework is used to boost the efficiency, effectiveness and overall quality of IT-powered products and services

  • An overview of the tools, methodologies, purpose, and components of Microsoft 4, including the Microsoft Service Lifecycle and the Service Value System

  • The key concepts and value of ITSM both to IT product and service providers and their customers

  • How Microsoft’s guiding principles can help organizations adopt and adapt service management best practices

  • The activities of the Service Value Chain, and how they interconnect

  • The purpose and key terms of 18 Microsoft practices, along with the seven essential practices

  • How to become an Microsoft 4 Expert by understanding the new certification path, including the streams for Microsoft Managing Professional (MP) and Microsoft Strategic Leader (SL)

  • How to incorporate Microsoft 4 with other leading frameworks, such as Lean, DevOps, and Agile

  • Everything needed to pass the official Planning and Configuring a Messaging Platform exam

Why should you take this course?

  • The course addresses all the updates that came with Microsoft 4, including the Microsoft Service Value System (SVS)

  • Microsoft 4 offers a wholly modernized look at IT service management

  • The course fully-prepares students to sit and pass the Planning and Configuring a Messaging Platform exam on the first attempt

  • The Planning and Configuring a Messaging Platform certification also qualifies students to sit the intermediate Microsoft V3 modules

  • The course was created with input from leading Microsoft subject matter experts, including trainers, authors, and consultants

  • The course offers a practice exam simulator as well as regular knowledge checks to help students prepare for the Planning and Configuring a Messaging Platform exam

  • We offer each student a FREE exam voucher, as well as a FREE resit with Exam Pledge (T&Cs apply)

  • This course is fully accredited by PeopleCert on behalf of AXELOS

  • For more information, visit our page - What's new in Microsoft 4?

An Introduction to the Microsoft 4 Framework

Learning Objectives

This introductory module gives a complete overview of the Microsoft 4 Framework, the evolution of Microsoft 4 and best practices, and an introduction to the Microsoft 4 certification structure.

The areas covered include:

Introduction to Microsoft 4
Microsoft 4 Evolution
Microsoft 4 Best Practices
Microsoft 4 Certification Scheme
Microsoft v3 and Microsoft 4
Purpose of the Microsoft Foundation Qualification
Who Benefits from the Course
Case Study

Module 1: The Key Concepts of Service Management

Learning Objectives

This module will introduce you to the key concepts and terminology of Microsoft. The concepts are relevant for all services and service relationships, regardless of their nature and underpinning technology. The concepts include:

The nature of value and value co-creation
Organizations, service providers, service consumers and other stakeholders
Products and services
Service relationships
Value: outcomes, costs and risks

You will then learn how they can be used to address real-world IT service management challenges.

Chapter 1: Key Definitions
Chapter 2: Creating Value with Services
Chapter 3: Key Concepts of Service Relationships
Quiz & Assignment

Module 2: The Guiding Principles

Learning Objectives

‘Guiding principles’ are recommendations which can guide organizations in any given circumstance, regardless of any changes made to its goals, strategies, type of work or management structure.

Microsoft’s guiding principles form the core messages of the framework, as well as ITSM in general. They are designed to support successful actions and good decisions, and can even help users to adapt Microsoft to suit their own circumstances.

Many of Microsoft 4’s guiding principles reflect those found in other frameworks, standards and methodologies. These include Lean, Agile, COBIT and DevOps. This allows organizations to easily integrate Microsoft 4 into their current service management approach.

These principles are applicable to virtually any initiative or stakeholder group relationship. Most importantly, Microsoft’s guiding principles encourage and support organizations in pursuing continual improvement at all levels.

The Microsoft 4 Guiding Principles include:

Focus on value
Start where you are
Progress iteratively with feedback
Collaborate and promote visibility
Think and work holistically
Keep it simple and practical
Optimize and automate

This module will introduce you to Microsoft’s Guiding Principles, as well as their purpose, flexibility and relationship with other standards and frameworks.

Module 3: The Four Dimensions of Service Management

Learning Objectives

The four dimensions of service management offered by Microsoft 4 provide a holistic view of the different constraints, resource types and other points of focus which must be considered when designing, managing or operating an organization.

They include:

Organizations and people
Information and technology
Partners and suppliers
Value streams and processes

By approaching any problems and developments from the perspective of each dimension individually, organizations can ensure that their Service Value System (SVS) is both balanced and effective.

This module will provide you with a clear understanding of the four dimensions of service management outlined in the Microsoft 4 syllabus, and how they enable a holistic approach to ITSM.

Module 4: Service Value System (SVS)

Learning Objectives

The Microsoft 4 SVS describes the different inputs (opportunity and demand), elements (organizational governance, service management, continual improvement and an organization’s capabilities and resources) and outputs (achievement of organizational objectives and resultant value for the organization and its stakeholders) of effective service management.

The Microsoft SVS includes:

The guiding principles
Service value chain
Continual improvement

In this module, you will examine how these factors work together within a system in order to create value for connected organizations, as well as their customers and other stakeholders.

Module 5: The Service Value Chain

Learning Objectives

The Microsoft Service Value Chain (SVC) is a core component of the SVS. IT offers an operating model for creating, delivering and continually improving services. It consists of six activities which can be combined in a number of different ways to create flexible value streams. The SVS can also accommodate different approaches, including DevOps.

This flexibility enables users to adapt services in order to meet changing demands as effectively and efficiently as possible. SVS activities are supported by Microsoft practices, creating a highly versatile tool for ITSM.

This module will introduce you to the SVS and how it can be used and adapted to manage different products and services.

Module 6: Practice: Purpose and Key Terms

Learning Objectives

This module covers the 18 Microsoft 4 Practices. Students will learn the purpose and description of activities for each practice, as well as their place in the Service Value Chain.

The 18 Microsoft 4 practices include:

Continual Improvement
Information Security Management
Relationship Management
Supplier Management
Availability Management
Capacity and Performance Management
Change Control
Incident Management
IT Asset Management
Monitoring and Event Management
Problem Management
Release Management
Service Configuration Management
Service Continuity Management
Service Desk
Service Level Management
Service Request Management
Deployment Management

The syllabus requires that students be able to recall the purpose of each practice. We will go into more detail on the 7 most essential practices in the next module.

Module 7: Understanding the 7 Microsoft Practices

Learning Objectives

The 7 Microsoft practices can be used to support multiple service value chain activities. Together, they offer practitioners a versatile yet highly comprehensive toolset for approaching ITSM. They include:

Chapter 1: Continual Improvement
Chapter 2: Change Control
Chapter 3: Incident Management
Chapter 4: Problem Management
Chapter 5: Service Request Management
Chapter 6: The Service Desk
Chapter 7: Service Level Management
Quiz & Assignment

This module will provide you with a clear understanding of the 7 Microsoft practices, their importance and their relationship the Microsoft Service Value Chain.

Practice Exam Simulators

Learning Objectives

These practice exams are designed to simulate the conditions that students will face when taking the official Planning and Configuring a Messaging Platform examination. It will be well worth testing your knowledge on Microsoft 4 before booking your exam, as it will give you the chance to highlight and revise any modules which you have been struggling with.

When you feel you are ready to sit the Microsoft Foundation exam, simply contact Mahadharma to request your FREE exam voucher.

오르지 못할 산도 정복할수 있는게Mahadharma MS-200 참고자료제품의 우점입니다, 만약 Microsoft MS-200 참고자료시험에서 불합격 받으신다면 덤프비용을 환불해드립니다, Mahadharma의Microsoft인증 MS-200덤프는 거의 모든 시험문제를 커버하고 있어 시험패스율이 100%입니다, Microsoft MS-200 덤프도 마찬가지 입니다, Microsoft MS-200덤프는 IT업종에 몇십년간 종사한 IT전문가가 실제 시험문제를 연구하여 제작한 고품질 공부자료로서 시험패스율이 장난 아닙니다, 우리Mahadharma MS-200 참고자료에는 아주 엘리트 한 전문가들로 구성된 팀입니다 그들은 끈임 없는 연구와 자기자신만의 지식으로 많은 IT관연 덤프자료를 만들어 냄으로 여러분의 꿈을 이루어드립니다, 기존의 시험문제와 답과 시험문제분석 등입니다.

대표님은 그날 리움 씨를 도와주기 위해서 날 보냈던 건데, 그게 누군가한테는 괜히MS-200시험패스 인증공부자료화만 불러온 것처럼 비치겠더라고요, 제윤이 그녀에게서 얼른 시선을 떼며 이마를 쓸어올렸다, 놀랄 일도 아닌데 은오는 두 눈을 동그랗게 뜨고 마주앉은 유원을 바라보았다.

저도 지금 양주현으로 가는 길이거든요, 그리 내키진 않지만 아까 전에 봤던 고기들MS-200시험패스 인증공부자료이 가득 담겨 있는 상자에 들어가려고 마음을 먹은 것이다, 그보다 한 가지 묻고 싶군, 역시나, 하고 정헌은 생각했다, 맛있기는 한데, 사과보다 네가 더 맛있지.

소진의 음성에 암영귀의 시선이 한 방향으로 쏠렸다, MS-200시험패스 인증공부자료목 뒤를 가격한 통증에 도경은 정신을 잃고 말았다, 아직 모르고 있었구나, 어릴 때부터 그런 방식에 익숙했다, 내가 내 감정을 정확하게 알 때까지, 레토는 그제야 건드려도 너무 건드렸다는 걸 깨달았다.네가 굳이 내 집무실에까지 와서 떠드는 것까진 이해할 수 있어.

온통 그을린 채, 숨이 턱까지 찬 강일이었다, 안의 물건은 손상되지 않았어야MS-200시험패스 인증공부자료할 텐데, 다음 봉투를 넘긴 민트의 눈이 커다랗게 열렸다, 네 책임임, 그러자, 클리셰는 만족스러운 표정으로 그것을 받아들었다.그래, 매향이 처연하게 웃었다.

지독하게 아름답고 매혹적이며 그걸 적당히 감추는 배려 따위는 관심밖에 둔 포식자C1000-101덤프샘플문제 체험의 무저갱, 그 순간은 아무 생각도 나지 않았다, 으아 안 되겠다, 자, 이제 이거 마시고 그만 일어나라, 앞으로 무슨 일 있으면 꼭 이 오라비에게 말해야 한다.

미리 알고 준비했었던 예전과 달리 이번에는 시에나와 결혼하며 얼결에H35-211_V2.5최신 시험기출문제왕위계승권을 얻게 된 만큼 에스페라드의 준비 또한 충분하지 못했다, 이제는 완연한 여름이 된 만큼 두 사람의 옷차림도 무척이나 가벼워졌다.

MS-200 시험패스 인증공부자료 인증시험 덤프자료

박현우, 너 이혜 앞이라고 그렇게 약한 척 하지 마, 그래도 정말 하늘에서 온 것일MS-200시험패스 인증공부자료수도 있잖아, 나가려는 한주를 붙들고 도장 찍기 싫으면 어떡하냐고 묻자, 당연한 것을 물어본다는 듯 태연하게 답한 뒤였다, 은채는 눈을 크게 뜨고 정헌을 쳐다보았다.

구언은 보았다, 그.모.모른다고 합니다, 물론, 저와는 다른 형태의H19-322참고자료일그러짐이겠지만, 보라는 맞선은 못 보고 경찰청 사람들을 라이브로 보고 있는 것만 같다, 어, 승인한 거나 다름없어, 부인, 괜찮으세요?

청은 끝없이 추락한다, 곧 출시할 드림 키즈’ 서비스의 광고모델로, 뽀로로와 타MS-200시험패스 인증공부자료요 등 인기 애니메이션의 캐릭터들을 여럿 섭외했다, 설마하니 저더러 고은채 씨가 지면 주예슬 씨랑 결혼해라, 이런 말씀입니까, 휘장 안쪽의 인물이 중얼거렸다.

그것을 포기하지 않고 소년을 도울 방법이라면, 다른 마왕을 사냥시MS-200 100%시험패스 공부자료키면 되지 않는가, 오늘 밤 태범에게 고백하겠노라 선전포고를 한 이후, 그녀는 내내 두 눈을 이글이글 불태우며 의지를 다지는 중이었다, 그 사실을 말해주었지만, 엘프들은 고향의 파괴에도 세계수의 곁MS-200최신 업데이트 인증공부자료에 있고 싶다며 슬퍼하지 않았다.고향이 사라진 건 아쉽지만 세계수님 곁에서 이분을 보필하며 새로운 터전을 찾으면 그만이지 않겠습니까?

그렇지만 현우는 혜리가 왜 이렇게 진저리를 치는지 모르는 눈치였다, 지환은MS-200시험덤프샘플차마 맞는다는 말은 하지 못한 채 한 손으로 나팔 모양을 만들고는 입가에 가져갔다, 팔찌를 화두로 삼아 자연스럽게 목걸이를 준 것까지는 순탄했다.

학교에 도착한 나는 마가린의 부축을 받아서 양호실 침대에 간신히 누웠다, 내가MS-200시험패스 인증공부자료뭘 지나쳤는데, 다시 한 번 미안해, 신난에게 사루님 드릴 먹이를 가져다주라고 시켰더니 먹이를 다른 곳에 버리고 와서는 먹이를 드렸다고 거짓말 하고 있어요.

내심 뿌듯한 미소가 준희의 입가에 피어났다, 어느 쪽이건 간에, 우진은 도와줄 거다, 상투에서 삐져MS-200최신 업데이트 덤프공부나온 머리는 젖은 미역 줄기처럼 축축 늘어져 망나니의 그것을 연상시키게 했고, 속살이 다 보일 듯 이리저리 뜯겨져 나간 의복은 작년에 왔던 각설이도 적선을 해야만 할 것 같은 측은지심을 불러 일으켰다.

MS-200 시험패스 인증공부자료 최신버전 덤프샘플문제 다운

당신은 가명을 써야 하고, 가짜 직업을 가져야 합니다, 나 때문에 그런 거예요, 하경AZ-103최신 업데이트 덤프공부이 조용히 운을 떼자 그 악마는 슬프지만 선한 미소를 지으며 하경을 향해 돌아보았다, 달리아가 속이 시원한 표정을 지었다, 녀석의 시선은 원주민이 이방인을 보는 시선이었다.

축구 보러 가려고, 느릿하게 셔츠의 단추를 풀며 내딛는 걸음걸이가 느긋하다, 그냥 다른 행수들과 같이 대해 주십시오, 그것이 슈르 딴에는 웃는 것이었다고 하더라도 지금 함박웃음을 짓는 것은 차원이 달랐다, 아침에 파우르이가 리사와 함께 온 장소이기도 했다.

Planning and Configuring a Messaging Platform Certification exam:

  • This is a multiple-choice 'Objective Test Question' (OTQ) exam consisting of 40 questions

  • There is a time limit of 60 minutes to complete the exam

  • The exam is closed book, with only the provided materials being permitted for use

  • The pass mark for the exam is 65%: you must get 26 out of 40 questions correct

  • In countries where English is a second language, the time allocated for the exam is extended to 75 minutes

You will be tested on:

  • The key concepts of service management

  • How the Microsoft guiding principles can help an organization adopt and adapt service management

  • The four dimensions of service management

  • The purpose and components of the Microsoft service value system

  • The activities of the service value chain, and how they interconnect

  • The purpose and key terms of 18 Microsoft practices

  • The 7 essential Microsoft practices

What is ITSM?

ITSM stands for 'IT Service Management': using policies, procedures, and best practices to optimize IT services for clients and employees.

What is Microsoft 4?

Microsoft 4 is the latest iteration of Microsoft, the world's leading framework for ITSM. It offers a series of best practices to help IT-powered organizations design, develop, and continually improve their IT services.

What does the Microsoft certification path look like?

Students start with 'Microsoft Foundation'. Passing the Foundation exam then enables them to choose modules in the 'Microsoft Managing Professional' or 'Microsoft Strategic Leader' streams.

After passing all intermediate modules, students can then move on to the rank of 'Microsoft Master'.

How much is an Microsoft certification worth?

According to Payscale, certified Microsoft practitioners can earn between $51,000 and over $259,000 (or £18,000 and over £118,000), depending on their experience, role, and certification level.

How does Microsoft work?

Microsoft provides users with a set of best practices for creating optimized IT services. It establishes cultures of continuous improvement, ensuring that users can enjoy long term benefits with IT services continually aligned with business goals and strategies.

It also aims for resource optimization and looks to continually improve essential processes.

How can Microsoft benefit businesses?

Microsoft 4 is a modernized framework that fully-equips users to optimize their IT practices. It creates cultures of continuous improvement, enabling organizations to deliver top-quality IT products and services whilst also continually reviewing their own processes.

Microsoft 4 is also highly adaptable, not only making it future-proof but also allowing users to combine it with other popular methodologies such as DevOps.

What's new with Microsoft 4?

There were three major changes with the release of Microsoft 4. Firstly, it is more industry and community-driven, with Microsoft practitioners helping to update the framework. Next, it can be easily integrated with other popular frameworks, such as DevOps, Agile, and Lean. Finally, Microsoft 4 has an all-new certification path.

What is AXELOS?

AXELOS is a joint venture company behind a variety of highly popular best practice frameworks, including Microsoft 4, PRINCE2, MSP, and AgileSHIFT.

What other frameworks can complement Microsoft?

Microsoft 4 can be integrated with several other frameworks, including Agile, DevOps, and Lean. Some practitioners even use it alongside PRINCE2.

20% off everything with code: WFH-2020


Key Features:

  • Fully accredited:

  • Exam voucher included:

  • Free resit (T&Cs apply):

  • Course duration: 14+ hours

  • Access period: 6 months

  • Tutor support:

  • Quizzes & practice exams:

  • Mobile compatible:

Microsoft® 4 Foundation Logo Course Conductor Winner
Mark Smalley

Mark Smalley - Course Advisor

Leading IT Management Consultant, Author & Contributor to the MS-200 Framework

  Many individuals and corporate organizations around the world use Mahadharma to remain relevant in today's changing world. Their Microsoft courses are attractively presented and easy to follow giving students the best possible chance at succeeding in the examination  

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At Mahadharma, we're dedicated to ensuring success. That's why we offer Exam Pledge which entitles students to a free exam retake on any eligible course (see full list).

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Resits are taken online via remote proctor. For more information about online exams, please visit our Support and FAQ pages.

How do I get my free 2nd exam voucher?

As long as you have purchased a Mahadharma course that is eligible for Exam Pledge and adhere to the conditions listed below, you will be able to request a free resit. If you fail your first exam, simply contact our support team to claim your retake voucher.

Exam pledge conditions

As long as you have completed the course in full and have scored at least 80% on the exam simulator, you will be eligible for Exam Pledge. Proof of date for the first exam failure must be provided and the resit must be booked within 3 months of the failed first exam. Exam Pledge is only available for courses purchased on or after 01/10/2019 and cannot be used for anyone sitting an exam for the third time. The course must be purchased directly through and must have a valid order number. Please see full terms here.