Microsoft SC-900최신버전시험대비공부문제 - SC-900인증덤프샘플문제, SC-900시험패스가능한인증덤프 - Mahadharma

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Key Features:

  • Fully accredited:

  • Exam voucher included:

  • Free resit (T&Cs apply):

  • Course duration: 14+ hours

  • Access period: 6 months

  • Tutor support:

  • Quizzes & practice exams:

  • Mobile compatible:

Microsoft® 4 Foundation
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  Wasn't sure if I should do in-class or self paced. The Microsoft training from Mahadharma was well organized and the quizzes were a great recap. I passed the exam!  

About this course:

Get started with your Microsoft 4 certification training with this online course from Mahadharma!

Formerly known as the 'Information Technology Infrastructure Library', Microsoft 4 is a world-class framework for managing and optimizing IT services. This course was designed not only to prepare you to pass the Microsoft Security, Compliance, and Identity Fundamentals exam on your first attempt, but also to give you a solid understanding of the purpose and benefits of the Microsoft framework. Kickstart your path to becoming an Microsoft Expert today!

Who is this course aimed at?

  • Anyone looking to start working towards becoming a fully certified Microsoft 4 Expert

  • Organizations intending to start adopting Microsoft 4 best practices

  • ITSM team members or managers who require an understanding of the Microsoft framework

  • Professionals hoping to pursue careers in IT management with a globally-recognized qualification

What will you learn by taking this course?

  • How the Microsoft best practice framework is used to boost the efficiency, effectiveness and overall quality of IT-powered products and services

  • An overview of the tools, methodologies, purpose, and components of Microsoft 4, including the Microsoft Service Lifecycle and the Service Value System

  • The key concepts and value of ITSM both to IT product and service providers and their customers

  • How Microsoft’s guiding principles can help organizations adopt and adapt service management best practices

  • The activities of the Service Value Chain, and how they interconnect

  • The purpose and key terms of 18 Microsoft practices, along with the seven essential practices

  • How to become an Microsoft 4 Expert by understanding the new certification path, including the streams for Microsoft Managing Professional (MP) and Microsoft Strategic Leader (SL)

  • How to incorporate Microsoft 4 with other leading frameworks, such as Lean, DevOps, and Agile

  • Everything needed to pass the official Microsoft Security, Compliance, and Identity Fundamentals exam

Why should you take this course?

  • The course addresses all the updates that came with Microsoft 4, including the Microsoft Service Value System (SVS)

  • Microsoft 4 offers a wholly modernized look at IT service management

  • The course fully-prepares students to sit and pass the Microsoft Security, Compliance, and Identity Fundamentals exam on the first attempt

  • The Microsoft Security, Compliance, and Identity Fundamentals certification also qualifies students to sit the intermediate Microsoft V3 modules

  • The course was created with input from leading Microsoft subject matter experts, including trainers, authors, and consultants

  • The course offers a practice exam simulator as well as regular knowledge checks to help students prepare for the Microsoft Security, Compliance, and Identity Fundamentals exam

  • We offer each student a FREE exam voucher, as well as a FREE resit with Exam Pledge (T&Cs apply)

  • This course is fully accredited by PeopleCert on behalf of AXELOS

  • For more information, visit our page - What's new in Microsoft 4?

An Introduction to the Microsoft 4 Framework

Learning Objectives

This introductory module gives a complete overview of the Microsoft 4 Framework, the evolution of Microsoft 4 and best practices, and an introduction to the Microsoft 4 certification structure.

The areas covered include:

Introduction to Microsoft 4
Microsoft 4 Evolution
Microsoft 4 Best Practices
Microsoft 4 Certification Scheme
Microsoft v3 and Microsoft 4
Purpose of the Microsoft Foundation Qualification
Who Benefits from the Course
Case Study

Module 1: The Key Concepts of Service Management

Learning Objectives

This module will introduce you to the key concepts and terminology of Microsoft. The concepts are relevant for all services and service relationships, regardless of their nature and underpinning technology. The concepts include:

The nature of value and value co-creation
Organizations, service providers, service consumers and other stakeholders
Products and services
Service relationships
Value: outcomes, costs and risks

You will then learn how they can be used to address real-world IT service management challenges.

Chapter 1: Key Definitions
Chapter 2: Creating Value with Services
Chapter 3: Key Concepts of Service Relationships
Quiz & Assignment

Module 2: The Guiding Principles

Learning Objectives

‘Guiding principles’ are recommendations which can guide organizations in any given circumstance, regardless of any changes made to its goals, strategies, type of work or management structure.

Microsoft’s guiding principles form the core messages of the framework, as well as ITSM in general. They are designed to support successful actions and good decisions, and can even help users to adapt Microsoft to suit their own circumstances.

Many of Microsoft 4’s guiding principles reflect those found in other frameworks, standards and methodologies. These include Lean, Agile, COBIT and DevOps. This allows organizations to easily integrate Microsoft 4 into their current service management approach.

These principles are applicable to virtually any initiative or stakeholder group relationship. Most importantly, Microsoft’s guiding principles encourage and support organizations in pursuing continual improvement at all levels.

The Microsoft 4 Guiding Principles include:

Focus on value
Start where you are
Progress iteratively with feedback
Collaborate and promote visibility
Think and work holistically
Keep it simple and practical
Optimize and automate

This module will introduce you to Microsoft’s Guiding Principles, as well as their purpose, flexibility and relationship with other standards and frameworks.

Module 3: The Four Dimensions of Service Management

Learning Objectives

The four dimensions of service management offered by Microsoft 4 provide a holistic view of the different constraints, resource types and other points of focus which must be considered when designing, managing or operating an organization.

They include:

Organizations and people
Information and technology
Partners and suppliers
Value streams and processes

By approaching any problems and developments from the perspective of each dimension individually, organizations can ensure that their Service Value System (SVS) is both balanced and effective.

This module will provide you with a clear understanding of the four dimensions of service management outlined in the Microsoft 4 syllabus, and how they enable a holistic approach to ITSM.

Module 4: Service Value System (SVS)

Learning Objectives

The Microsoft 4 SVS describes the different inputs (opportunity and demand), elements (organizational governance, service management, continual improvement and an organization’s capabilities and resources) and outputs (achievement of organizational objectives and resultant value for the organization and its stakeholders) of effective service management.

The Microsoft SVS includes:

The guiding principles
Service value chain
Continual improvement

In this module, you will examine how these factors work together within a system in order to create value for connected organizations, as well as their customers and other stakeholders.

Module 5: The Service Value Chain

Learning Objectives

The Microsoft Service Value Chain (SVC) is a core component of the SVS. IT offers an operating model for creating, delivering and continually improving services. It consists of six activities which can be combined in a number of different ways to create flexible value streams. The SVS can also accommodate different approaches, including DevOps.

This flexibility enables users to adapt services in order to meet changing demands as effectively and efficiently as possible. SVS activities are supported by Microsoft practices, creating a highly versatile tool for ITSM.

This module will introduce you to the SVS and how it can be used and adapted to manage different products and services.

Module 6: Practice: Purpose and Key Terms

Learning Objectives

This module covers the 18 Microsoft 4 Practices. Students will learn the purpose and description of activities for each practice, as well as their place in the Service Value Chain.

The 18 Microsoft 4 practices include:

Continual Improvement
Information Security Management
Relationship Management
Supplier Management
Availability Management
Capacity and Performance Management
Change Control
Incident Management
IT Asset Management
Monitoring and Event Management
Problem Management
Release Management
Service Configuration Management
Service Continuity Management
Service Desk
Service Level Management
Service Request Management
Deployment Management

The syllabus requires that students be able to recall the purpose of each practice. We will go into more detail on the 7 most essential practices in the next module.

Module 7: Understanding the 7 Microsoft Practices

Learning Objectives

The 7 Microsoft practices can be used to support multiple service value chain activities. Together, they offer practitioners a versatile yet highly comprehensive toolset for approaching ITSM. They include:

Chapter 1: Continual Improvement
Chapter 2: Change Control
Chapter 3: Incident Management
Chapter 4: Problem Management
Chapter 5: Service Request Management
Chapter 6: The Service Desk
Chapter 7: Service Level Management
Quiz & Assignment

This module will provide you with a clear understanding of the 7 Microsoft practices, their importance and their relationship the Microsoft Service Value Chain.

Practice Exam Simulators

Learning Objectives

These practice exams are designed to simulate the conditions that students will face when taking the official Microsoft Security, Compliance, and Identity Fundamentals examination. It will be well worth testing your knowledge on Microsoft 4 before booking your exam, as it will give you the chance to highlight and revise any modules which you have been struggling with.

When you feel you are ready to sit the Microsoft Foundation exam, simply contact Mahadharma to request your FREE exam voucher.

Microsoft SC-900 최신버전 시험대비 공부문제 덤프를 구매하신분은 철저한 구매후 서비스도 받을수 있습니다, SC-900 시험에 응시하고 싶으신가요, Microsoft SC-900 최신버전 시험대비 공부문제 덤프를 구매하시면 퍼펙트한 구매후 서비스까지 제공해드려 고객님이 보유한 덤프가 항상 시장에서 가장 최신버전임을 약속해드립니다, SC-900시험을 패스하여 자격증을 취득하면 취직, 연봉협상, 승진, 이직 등에 큰 도움이 될수 있습니다, SC-900 인증덤프 샘플문제 - Microsoft Security, Compliance, and Identity Fundamentals덤프는 세가지 버전으로 되어있는데 PDF버전을 구매하시는 분이 가장 많습니다, Microsoft인증SC-900시험은Mahadharma 표Microsoft인증SC-900덤프자료로 시험준비를 하시면 시험패스는 아주 간단하게 할수 있습니다.

형 미쳤어, 대사제 하나 만신창이 됐다고 전쟁이 나진 않아, 괜찮아.눈을SC-900최신버전 시험대비 공부문제똑바로 떴다, 역시 사람 팔자 공평하다더니, 그의 뒷모습이 한없이 쓸쓸해 보였다, 게다가 리디아는 그동안 만나왔던 귀족 영애들과 비슷하면서도 달랐다.

기린이 새겨진 동패를 오라비에게 내어주신 분, 회의를 다녀와서 보니 다행SC-900인증시험 인기 덤프자료히 그녀가 와 있었다, 세상 물정 모르는 책벌레라더니, 말도 꼭 그렇게 재수 없게 하는구나, 소호가 머뭇거렸다, 피 분수는 없었다, 이기어검술.

목소리가 들리면 녀석이 이곳을 눈치챌 테니까, 이런 식으로 표적이 되고 싶SC-900높은 통과율 덤프자료지는 않았는데, 하며 상미가 그 얼음장보다 더 차가운 눈으로 애지를 바라보았다, 아가씨가 참견하실 일이 아닙니다, 선장이 이은에게 술을 따르며 묻는다.

남 비서님이 저 실수하면 걸그룹 댄스 춰주신다고 했잖아요, 좋은 친구였던 그SC-900최신버전 인기 시험자료후작 영식은 좋은 남자는 아니었지, 칫솔이 어디서 났는지 생각한 건데, 기준은 그런 상미를 물끄러미 응시했다, 그럼 혜진 씨 주변 이야기를 해줄래요?

그의 빨간 혀끝이 엄지에 있는 생크림을 핥아 올렸다, 그녀는 그의 앞에 우뚝 멈춰 서SC-900덤프최신버전그를 빤히 올려다봤다, 걱정에 가득 찬 유나와 달리 담담한 빛이 흐르는 그의 눈이 유나를 향했다.의심이 사라지게 해야죠, 한참을 품에 안겨 있으니 뜨거웠던 어젯밤이 떠올랐다.

둘이 잘 되기를 바라는 게 맞을 거였다, 서원진 씨, 우리 다 기다리고 있CWNA-107인증덤프 샘플문제어요, 오빠 아는 사람이 그쪽 사업 하거든, 내 여자 친구 맞냐, 아니에요, 그렇게 해서 구원받았다면 남아 있을 반수가 없어요, 그런데 궁금하긴 하다.

시험패스 가능한 SC-900 최신버전 시험대비 공부문제 덤프샘플 다운로드

난 좋았는데, 야자수가 그려진 화려한 셔츠에 반바지 슬리퍼를 신은 고용인의 옷차림에C_THR81_2011시험패스 가능한 인증덤프속으로 관광지 온 티를 촌스럽게 꼭 내야 하는 것인가, 비웃었던 걸 후회해야 했다, 정말 끔찍했어요, 유치한 심술이 나서 유원은 이내 명찰을 떼어 주머니에 넣어 버렸다.

그들이 이곳에서 만나기로 한 건 적화신루의 총관 중 한 명, 좌천됐다고 막 나가는 건가, C_ARSUM_19Q4최신버전 덤프샘플문제그들은 나, 이륜을 주군으로 섬기는 이들이고, 나 또한 피붙이와 다름없이 중히 여기는 이들이오, 눈물을 닦아 주는 은수의 손에 제 손을 포개고, 도경은 살며시 눈을 감았다.

그는 안도하고 있었다, 해서 친히 내가 너희들의 정신을 바로잡아 주기 위해훈련 겸 축국을 시작한다, 전무님은 결혼 하실 생각이 없어요, 누구보다 믿었던 사람인데, 다시 한 번 말해 줘야 하나, 빛나는 그럴 아이가 아니에요.

다현은 카페에 들려 커피를 샀다, 아슬아슬한 제 모습도 잠시 잊은 채 열이 오른SC-900최신버전 시험대비 공부문제준희는 그에게 삿대질을 마구 날렸다.이거 엄연한 가택 침입이에요, 떨리는 무명의 손이 조심스럽게 입술의 핏자국을 쓸어 주었다, 그 곳엔 문이헌 검사가 없다.

수천 번은 말했지, 네가 꽃으로 보이는 것이냐, 유영은 표정을 바꾸어 따지듯이 물었SC-900최신버전 시험대비 공부문제다, 새로운 행복이 윤희는 좋았다, 저들과 오진교 사이에 틈이 있는 것은, 오진교가 한 어떠한 실수 때문이라기보다는, 남자는 긴장한 목소리로, 다희를 향해 말을 꺼냈다.

혹시 무슨 말씀 안 하셨어요, 물론 아주 조금 다르긴SC-900최신버전 시험대비 공부문제했지만 그래도 쉽게 눈치채지는 못할 것이다, 그냥 친근함의 표현 정도로 받아들이면 될걸, 왜 그리 유난인지, 나리를 위해서라도, 마음 독하게 먹어야지, 그러자 할머니는 이야기보따리를 풀어놓듯 슬며시 입을 열었다.먹성 좋은 여자애랑 꼭 같이 오던 남자애가 있었어.

그런데 무슨 일이 있으셨던 것인지 여쭈SC-900최신버전 시험대비 공부문제어도 되겠습니까, 씨-피 님, 문득, 무진의 눈앞에 한 장원이 모습을 나타냈다.

Microsoft Security, Compliance, and Identity Fundamentals Certification exam:

  • This is a multiple-choice 'Objective Test Question' (OTQ) exam consisting of 40 questions

  • There is a time limit of 60 minutes to complete the exam

  • The exam is closed book, with only the provided materials being permitted for use

  • The pass mark for the exam is 65%: you must get 26 out of 40 questions correct

  • In countries where English is a second language, the time allocated for the exam is extended to 75 minutes

You will be tested on:

  • The key concepts of service management

  • How the Microsoft guiding principles can help an organization adopt and adapt service management

  • The four dimensions of service management

  • The purpose and components of the Microsoft service value system

  • The activities of the service value chain, and how they interconnect

  • The purpose and key terms of 18 Microsoft practices

  • The 7 essential Microsoft practices

What is ITSM?

ITSM stands for 'IT Service Management': using policies, procedures, and best practices to optimize IT services for clients and employees.

What is Microsoft 4?

Microsoft 4 is the latest iteration of Microsoft, the world's leading framework for ITSM. It offers a series of best practices to help IT-powered organizations design, develop, and continually improve their IT services.

What does the Microsoft certification path look like?

Students start with 'Microsoft Foundation'. Passing the Foundation exam then enables them to choose modules in the 'Microsoft Managing Professional' or 'Microsoft Strategic Leader' streams.

After passing all intermediate modules, students can then move on to the rank of 'Microsoft Master'.

How much is an Microsoft certification worth?

According to Payscale, certified Microsoft practitioners can earn between $51,000 and over $259,000 (or £18,000 and over £118,000), depending on their experience, role, and certification level.

How does Microsoft work?

Microsoft provides users with a set of best practices for creating optimized IT services. It establishes cultures of continuous improvement, ensuring that users can enjoy long term benefits with IT services continually aligned with business goals and strategies.

It also aims for resource optimization and looks to continually improve essential processes.

How can Microsoft benefit businesses?

Microsoft 4 is a modernized framework that fully-equips users to optimize their IT practices. It creates cultures of continuous improvement, enabling organizations to deliver top-quality IT products and services whilst also continually reviewing their own processes.

Microsoft 4 is also highly adaptable, not only making it future-proof but also allowing users to combine it with other popular methodologies such as DevOps.

What's new with Microsoft 4?

There were three major changes with the release of Microsoft 4. Firstly, it is more industry and community-driven, with Microsoft practitioners helping to update the framework. Next, it can be easily integrated with other popular frameworks, such as DevOps, Agile, and Lean. Finally, Microsoft 4 has an all-new certification path.

What is AXELOS?

AXELOS is a joint venture company behind a variety of highly popular best practice frameworks, including Microsoft 4, PRINCE2, MSP, and AgileSHIFT.

What other frameworks can complement Microsoft?

Microsoft 4 can be integrated with several other frameworks, including Agile, DevOps, and Lean. Some practitioners even use it alongside PRINCE2.

20% off everything with code: WFH-2020


Key Features:

  • Fully accredited:

  • Exam voucher included:

  • Free resit (T&Cs apply):

  • Course duration: 14+ hours

  • Access period: 6 months

  • Tutor support:

  • Quizzes & practice exams:

  • Mobile compatible:

Microsoft® 4 Foundation Logo Course Conductor Winner
Mark Smalley

Mark Smalley - Course Advisor

Leading IT Management Consultant, Author & Contributor to the SC-900 Framework

  Many individuals and corporate organizations around the world use Mahadharma to remain relevant in today's changing world. Their Microsoft courses are attractively presented and easy to follow giving students the best possible chance at succeeding in the examination  

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Exam Pledge from Mahadharma

At Mahadharma, we're dedicated to ensuring success. That's why we offer Exam Pledge which entitles students to a free exam retake on any eligible course (see full list).

What is the format of my exam resit?

Resits are taken online via remote proctor. For more information about online exams, please visit our Support and FAQ pages.

How do I get my free 2nd exam voucher?

As long as you have purchased a Mahadharma course that is eligible for Exam Pledge and adhere to the conditions listed below, you will be able to request a free resit. If you fail your first exam, simply contact our support team to claim your retake voucher.

Exam pledge conditions

As long as you have completed the course in full and have scored at least 80% on the exam simulator, you will be eligible for Exam Pledge. Proof of date for the first exam failure must be provided and the resit must be booked within 3 months of the failed first exam. Exam Pledge is only available for courses purchased on or after 01/10/2019 and cannot be used for anyone sitting an exam for the third time. The course must be purchased directly through and must have a valid order number. Please see full terms here.